CORE INFORMATION SECURITY EXPERIENCE SUMMARY Standards-based IT governance, risk, and compliance management including specific experience with ISO, COBIT, NIST, HIPAA, SOX, PCI-DSS, GLBA, etc.IT Security, Identity & Access Management.Information Security Incident Response and Analysis.Information Technology Risk Management.Information Technology System Audits.Information Security Tools & Techniques / Network & Systems Security to include: intrusion detection/prevention systems(IDS/IPS), firewalls, VPNs, vulnerability scanning, and security information and event management (SIEM) systems.Security of enterprise architectural components and associated management systems, including telecommunication networks, operating systems, database management systems, web servers, storage devices, etc.Extensive experience in digital forensics processes and investigation techniques including review of security logs, correlation, and malware analysis.

Manage a team of highly experienced IT systems engineers throughout the northwest region in the Security, Enterprise Networking, Data Center and Collaboration architectures. Responsible for accurately tracking engineering deliverables for all phases of technical projects. Regularly communicate with leadership regarding the status of specific project deliverables. Manage complex technical projects consisting of numerous interdependent work tracks and spanning multiple business units and portfolios. Manage the development and maintenance of the overall project plan. Sustain strong ongoing relationships with clients while analyzing business requirements, assessing the need for information technologies, and designing systems to meet business needs.

Responsible for directing a diverse team of network and voice technicians, telecommunications designers, and consultants in an enterprise, higher education environment. Staff duties include widely diverse complex activities in the areas of customer consulting, technical support, system administration, designing, programming, network engineering, incident response, and system-wide monitoring. Provide leadership and direction to technical staff in all aspects of provisioning, maintaining, and supporting the WSU voice, data and LAN services. Oversee the system configuration, management, and data & voice service offerings. This includes the day-to-day activities involved with scheduling, provisioning, deploying, and troubleshooting of voice and data services, as well as project management work in the implementation of various technology initiatives.

Prioritized, supervised and directed the efforts of 118 technicians in nine functional work centers. Responsible for the daily task and work assignments of a large, multi-trade technical staff in a fast paced, rapidly changing combat environment. Analyzed and resolved key operational problems and major issues to develop policies and best practices. Performed daily risk management analysis tasks to ensure organization continued to meet goals and objectives. Worked with outside agencies to ensure the effective installation of complex and non-standard hardware and software packages in a multi-platform aviation warfare environment. Developed and managed all maintenance procedures and processes, including tracking reports and performance standards. Developed customer support policies, procedures and standards, defining group-use policies and preparing reports on problem types, system usages and resolution details. Researched and evaluated trends in support problems to identify patterns and recommend solutions. Ensured compliance with data security standards and regulations. Assigned work, evaluated performance and provided feedback and career development guidance. Managed all personnel administration duties, including time and leave approval and scheduling, performance counseling, and developmental action planning.