Currently managing a client-facing team of Solutions Architects and Implementation Managers as a player-coach. The primary focus of the role is driving revenue growth by supporting integrations with Amazon’s payment service solution and improving organizational capabilities.

• Lead sales engagements as the technical subject matter expert addressing both technical and non-technical audiences.• Provide internal feedback to influence product design and roadmap.• Build proof-of-concepts and sales enablement tools to advance organizational capabilities.• Assist with defining strategy for bringing new features to market.

• Design payment solutions and support integration as an implementation consultant.• Create developer content to educate and drive adoption of best practices.• Speak at events to educate technical and non-technical audiences.

Note: CSG International acquired Content Direct (previous role)• Build experimental proof of concepts to prove feasibility, demonstrate functionality or investigate the potential for a feature to become a product offering.• Support implementations based on our web service APIs and mobile SDK by providing documentation, recommending call patterns or participating in collaborative development efforts and code reviews.• Contribute to process improvement exercises and discussions regarding product roadmap. • Plan and execute data migrations from client data warehouses by guiding migrations or building ETL tools when necessary.

Note: CSG International acquired Content Direct (previous role)• Engage in pre-sales by putting together proof-of-concepts to drive client acquisition.• Interact with clients and manage client relations by gathering requirements, managing expectations/deadlines, coordinating efforts with vendors, and leading project status meetings.• Serve as the bridge between the client and internal engineering teams to drive progress and ensure that deliverables are completed on time and meet client expectations.• Provide basic server administration recommendations on topics such as firewall configuration, network optimization (load balancing, data caching, stress tests), and hosting.

• Engage in pre-sales by putting together demos of the white label solution to drive client acquisition.• Implement and customize the company’s white label e-commerce solution to meet client requirements.• High-level customization and deployment of mobile applications (APKs as well as IPAs).