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►Developed and actively maintained project management protocols, software, and standard operating procedures along with assuming the role of project manager for the majority of client projects.►Conducted research and development, including but not limited to brand assessment, market research, competitive/comparative insights, customer personas, paid media opportunity assessment, and long-term growth strategies.►Subject Matter Expert of SEO, SEM, Content Marketing, Social Media Marketing, Email Marketing, Video Marketing, and Inbound Marketing.►Delivered analytical reporting that demonstrated growth and ROI for both pre-established goals and continuous iterations of data flows.►Generated RFP responses and lead contract negotiations.

►Was responsible for federally regulated standalone web applicant and product (Fingerprint Advantage) with multimillion-dollar annual revenue initiatives.►Delivered annual, multimillion-dollar revenue goals through new business, new product development, partnerships/referral programs, and acquisitions.►Led multiple critical projects including new customer acquisitions and implementations and two data center/technical infrastructure moves.►Provided daily development and business directives to software development/engineering team based in Bangalore, India, including, but not limited to writing technical requirements, UX/UI design, User Acceptance Training, and routing technical and practical testing.►Developed and executed product roadmap based on company initiatives, market needs, and operational efficiencies.►Produced and presented market-facing thought leadership initiatives, such as webinars, conference presentations, case studies, published articles/interviews, go-to-market and benchmarking documents, sales sheets, etc.►Secured partnership with a leading biometric identification company to become a leading provider to fingerprinting services in various states.

Taught guitar in an innovative and comprehensive systematic process:►Created a detailed and wide-ranging music lesson for students who have never played an instrument.►Integrated music theory with professional recording techniques.►Allowed students to take home a physical recording of the lesson in addition to music theory in print.

Managed Pinkerton’s fingerprinting business and operations:►Designed, implemented, and executed business development strategies.►Built project plan to implement fingerprinting operations throughout the United States.

Conducted domestic and international pre-employment background screening investigations among other investigative and managerial duties.

Coordinated daily business activities including scheduling, managing, and accounting.

Oversaw the musical direction in television and radio broadcasts:►Organized and managed Clean Cuts comprehensive online music library, which contains thousands of original music tracks.►Searched for musical selections for nationally and locally syndicated television and radio promotions resulting in favorable results to the client.►Registered copyright and publishing aspects for Clean Cuts online music library.►Constructed and tailored contracts for clients pertaining to Clean Cuts online music library.►Contributed to the musical direction for nationally televised promotions such as "Jon and Kate Plus 8", "The Real Housewives of New Jersey", "Man vs. Wild", "Weaponizers", and "Dhani Tackles the Globe".►Contributed to the musical direction for locally televised and local radio promotions for "The Maryland Lottery" and other locally syndicated programs.

Assisted the public, bail bondsman, attorneys, and police officers with bond and/or information on requested cases.