Digital Marketing Specialist
CurrentDigital Marketing Expert/SEO Expert/Social Media Marketing Expert/Marketing Funnel Design Expert/Lead Generation expert
Oct 2018 - Present
Who is Michael Cinco? Overview
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Quick answer
Michael Cinco is listed as Digital Marketing Specialist at VAgency, based in Philippines. AeroLeads shows a matched LinkedIn profile for Michael Cinco.
Michael Cinco previously worked as Agent at Fusion Bpo Services. Michael Cinco holds Bachelor'S Degree, Bachelor Of Science In Commerce Major In Management from Saint Mary'S College Of Catbalogan.
Company email context
Email format at VAgency
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VAgency
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Profile bio
About Michael Cinco
SKILLS AND QUALIFICATION: ● Great command of the English language● Has experience in troubleshooting VPN connections and Email applications (MS Outlook, Apple Mail, etc.) as well as LAN networking● Has an experience working with several CRM software like Salesforce and Lion Desk● Can work with minimum supervision ● Hardworking, open-minded and willing to be trained● Has extensive knowledge about Real estate processes such as complying and meeting the Transaction Timeline and the processes required from starting a transaction until closing the transaction.● Has a beginners knowledge of how to navigate Wordpress● Has a beginners knowledge on how to navigate and use photoshop● Has great knowledge in setting up email automation via Active campaign● Has knowledge in working with common computer antivirus or spyware and browsers● Has intermediate knowledge in creating Marketing funnels(Social Media ad via Facebook Business Manager page and creating landing pages to generate leads)● Has extensive knowledge about Google Business tools such as Google analytics, Google tag manager and keyword planner● Has a beginners knowledge of how to navigate Wordpress● Has a beginners knowledge on how to navigate and use photoshop● Knowledgeable for Internet Troubleshooting in PCs (Windows 2000, XP, VISTA, and 7 OS) and 3rd Party devices such as internet phones and gaming consoles
Listed skills include Customer Service, Customer Satisfaction, Team Management, Management, and 1 others.
Current workplace
Michael Cinco's current company
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2 roles
Michael Cinco work experience
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Agent
June 2012 to October 1 2018Fusion BPO(formerly known as Supportsave Solutions Inc.,)7th Floor Cybergate, Fuente Osmeña, Cebu City, Cebu● Tier 1 Technical Support Representative (June 2012 – November 2015) JOB DESCRIPTION:o Answer inquiry of the customer about the producto Performing technical troubleshooting steps with the customer to resolve customers technical concerno Assist customer in purchasing/subscribing to pre-paid planso Assist customer in cancellation and/or refund concernso Answering customer inquiry in chat simultaneously while taking callso Responding to customers email simultaneously while taking calls● Part Time Tier 1 Technical Support Representative for Checkpoint(Zonealaram) (May 2015 - June 2016) JOB DESCRIPTION:o Answer inquiry of the customer about the producto Performing technical troubleshooting steps with the customer to resolve customers technical concerno Assist customer in purchasing/subscribing to plans product is offeringo Assist customer in cancellation and/or refund concerns● Subject Matter ExpertJOB DESCRIPTION:o Does Research and Investigations for any newly released account features, sales promotions, updated applications, etc.o Works on escalated cases and takes escalated callso Provides refresher training for tenured agentso Assists tenured reps● Product Specific Trainer/Dedicated TrainerJOB DESCRIPTION:o Teaches basic processes of DocuSign to the traineeso Provides refresher training for tenured agentso Assists tenured repso Communicate with our Seattle office to make sure tools are created for the reps before productiono Communicate with local/company IT to make sure that trainees will have good working PC condition once trainees are in the flooro Discusses QA scoring methods and evaluates reps via series of phone simulations during training if QA guidelines are being followedo Responsible in doing onboarding QA evaluationso Provides training for any updates if deem necessary
May 2012 - Oct 2018
1 education record
Michael Cinco education
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Saint Mary'S College Of Catbalogan
FAQ
Frequently asked questions about Michael Cinco
Quick answers generated from the profile data available on this page.
What company does Michael Cinco work for?
Michael Cinco works for VAgency.
What is Michael Cinco's role at VAgency?
Michael Cinco is listed as Digital Marketing Specialist at VAgency.
Where is Michael Cinco based?
Michael Cinco is based in Philippines while working with VAgency.
What companies has Michael Cinco worked for?
Michael Cinco has worked for Vagency and Fusion Bpo Services.
How can I contact Michael Cinco?
You can use AeroLeads to view verified contact signals for Michael Cinco at VAgency, including work email, phone, and LinkedIn data when available.
What schools did Michael Cinco attend?
Michael Cinco holds Bachelor'S Degree, Bachelor Of Science In Commerce Major In Management from Saint Mary'S College Of Catbalogan.
What skills is Michael Cinco known for?
Michael Cinco is listed with skills including Customer Service, Customer Satisfaction, Team Management, Management, and Training.
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