Michael J. Burglund Email & Phone Number

Manchester, Nh, Us

Manchester, Nh

Battery & Lighting Specialty Retailer | Smartphone/Tablet Repair Service• Assists retail and commercial customers in the purchase of batteries, light bulbs, and other related products• Replaces batteries in vehicles, watches, and key fobs• Reproduces motor vehicle keys and fobs• Electronically programs/pairs duplicated keys and fobs to customers' vehicles• Maintains proper inventory by stocking and facing shelves• Adds on and upsells product• Maintains store appearance and cleanliness• Fulfills orders placed online for in-store pickup• Performs regular inventory control audits to ensure accurate product availability• Possesses store key/alarm code• Employed as full-time/hourly/incentive-based positionChief Role: Successfully identifies and offers products that meet the needs of all customers; also works daily with smartphones, batteries, lighting, or other related material that may need to be tested, repaired, recycled, diagnosed, or replaced.

Manchester, New Hampshire

Digital Marketing Company• Provides management and administration of social media accounts for small businesses• Promotes brand awareness, recognition, identity, and integrity• Maintains social media presence for individual businesses by posting to news feeds on a consistent basis• Utilizes Facebook, Twitter, Instagram, Pinterest, and LinkedIn social media networking platforms• Creates unique/original advertisements/posts designed to increase/grow online audience and direct internet traffic• Examines/interprets analytic information in order to provide more relevant post content• Employed as founder/owner/sole proprietorChief Role: Provides management and administration of social media accounts for small businesses through the implication of original and creative advertising content.

Manchester, New Hampshire

Music & Movies Store | Record Shop | Vintage Electronics Store | eBay Store• Managed and oversaw Internet Sales Department• Listed on-hand inventory for sale online in a Buy It Now or auction-style format• Shipped items to customers that were sold through company's official online sales channel• Used spreadsheet software to log/track shipping method profit/loss• Maintained accurate record of seller commissions• Responded/followed up on inquiries from existing/potential online customers• Independently reviewed online sales and left appropriate feedback• Utilized various shipping methods to provide the most economical means of fulfilling customer orders• Maintained company's positive feedback status by providing above average packing and shipping methods• Anticipated need for supplies required to operate daily shipping functions• Ordered relevant shipping supplies on a consistent basis• Employed as full-time/hourly/commission positionChief Role: Fulfilled internet orders and shipped items sold online in a timely and efficient manner as to maintain the profitability of all online merchandise sales.

Newington, New Hampshire

Specialty Footwear Retailer• Maintained store profitability• Trained new and current associates• Met and exceeded sales goals for day/month/year• Audited store inventory on a weekly/monthly basis• Worked minimum 45 hours per week• Maintained and monitored store sales goals• Reported biweekly to District Manager on store progress and profitability• Received and stocked weekly warehouse shipments• Accurately tagged and displayed new merchandise• Created work schedule for entire staff up to 3 weeks in advance• Performed quarterly associate reviews and progress reports for all employees• Maintained general store cleanliness including sweeping, vacuuming, mopping, dusting, cardboard breakdown, and window cleaning• Possessed store key/alarm code• Employed as full-time/management/salaried/commission positionChief Role: Managed all aspects of store operations to ensure continued success and profitability.

Manchester, New Hampshire

Professional/Consumer Photographic Equipment Retailer• Sold professional digital photographic equipment, prosumer level DSLR (Digital Single Lens Reflex) digital cameras, as well as entry level point and shoot digital cameras • Sold third party accidental warranty coverage on new items• Appraised and evaluated customer used gear for trade-in or cash-out options• Met and exceeded regular sales goals set forth by management• Evaluated and facilitated in customer warranty fulfillment• Posted daily or weekly to official Facebook, Twitter, and Instagram accounts for Manchester location on relevant sales and announcements• Possessed store key/alarm code• Employed as full-time/hourly/commission positionChief Role: Sold professional and consumer photographic equipment, services, and related accessories to the general public.

Manchester, New Hampshire

Authorized Third Party Apple Retailer• Met and exceeded regular sales goals set forth by management per day/month/year• Maintained current/trending knowledge of Apple products and services• Utilized register sales skills including regular sales transactions as well as proper input of repair and service orders on a daily basis• Functioned as repair specialist checking in orders that were in/out of warranty• Multitasked under high pressure situations• Possessed store key/alarm code• Employed as full-time/hourly/incentive-based positionChief Role: Sold new and refurbished Apple products, software, and related accessories to the general public; also oversaw store operations in the absence of the store manager.

Manchester, New Hampshire

Professional/Consumer Photographic Equipment Retailer | One Hour Photo Lab• Met and exceeded regular sales goals set forth by management per day/month/year• Maintained current/trending knowledge of photographic equipment• Utilized register sales skills including regular sales transactions as well as proper input of photofinishing orders on a daily basis• Functioned as repair specialist checking in orders that were in/out of warranty• Participated in sales contests (☆ 2015 "Top 40 in Company" Konica/Minolta Nationwide Sales Contest award recipient )• Multitasked under high pressure situations • Maintained current/trending knowledge of hundreds of photo finishing options• Possessed store key/alarm code• Employed as full-time/commission positionChief Role: Sold professional and consumer photographic equipment, services, and related accessories to the general public while exceeding all sales goals.

Manchester, New Hampshire

Consumer Electronics Retailer• Sold digital and analog cameras, camcorders, and related accessories categorized as Digital Imaging Department• Met all sales goals set forth by management per day/month/year• Utilized register skills to finalize and close sales on a daily basis• Employed as part-time/hourly positionChief Role: Sold professional and consumer photographic equipment, services, and related accessories to the general public.

Manchester, New Hampshire

Department Store Retailer• Created signage for new promotions and price changes• Set up/broke down demonstration models for use as customer interactive displays• Sold home electronics (excluding household appliances) categorized as Brand Central• Utilized register skills to finalize and close sales on a daily basis• Employed as part-time/hourly positionChief Role: Maintained the general visual merchandising of Brand Central Department, also sold home electronics and related accessories to the general public.

Computer Science, 3.2

Activities and Societies: Saint Anselm Abbey Players (musical theater)Started college coursework in 2000. Ultimately pursued a career.

High School Diploma, College Prep Courses, 3.5

Activities and Societies: National Honor Society Varsity Cross Country FIRST RoboticsAttended 4 year college preparatory, private high.