Michael Caamano Email & Phone Number

New York, Ny, Us

San Diego, California, United States

San Diego, California, United States

As a Senior Office Manager I oversee two Zynga studios with a total of 60 employees. In addition, my role also includes Producer responsibilities across several game teams. Production responsibilities across multiple games include:• POC for Jira issues/Ticket Creation• Workflow changes• Administrative duties on multiple projects to maintain workflows, fields, screens, roles, and releases are accurate• Creating QA tasks for team and following through to make sure sanities are completed appropriately• Building deep reporting for multiple project disciplines. (Burndowns, Costing, YTD production metrics)• Building individual/discipline dashboards, Gadgets, Filters, Rich Filters and Kanban boards across multiple projects• Leading educator for new hires to ensure they learn our systems and can track incoming tickets and responsibilities on their project• Creating and driving multiple education seminars with hundreds of attendees on Jira from beginning to advanced across the division• Building costing templates for discipline and specific game processes to build efficiencies across multiple projects• Implementing new task workflows for internal partners (Marketing/Licencing/QA) to relieve burden on game teams• Data mining for the production team to find insight on projects• Multiple ticket audits to clear up backlogs and outdated fields to make the project database cleaner• Building multiple ticket importers across projects with Markup language• Responsible for birthday and anniversary tracking, burnout monitoring, and finding creative ways to build morale and social engagement with teams across multiple geo's

Carlsbad, California

Responsible for supporting business operations, and game teams with:• Event/Game Launch/Offsite/Milestone planning• Equipment procurement • Product migrations• HR onboarding/offboarding• OOO tracking• Local philanthropy• Global travel expenses for Executive/VP staff• Running two daily lunch programs across multiple studios• Aligning multiple vendors with operating budgets and maintaining those relationships from scouting/onboarding/renewals.Responsible for multiple physical studios, totaling 60 employees:• Maintain a high standard of physical appearance and upkeep• Responsible for proposing and implementing space changes from beginning to end• Responsible for maintaining the highest standard of safety in multiple studios. Making sure equipment is up to date and in compliance with local ordinances. Fire suppression systems, AED, OSHA compliance, Natural disaster readiness, Ergonomic procurements as needed, etc.• Maintaining a secure facility with badge creation/distribution, vendor access, Intrusion detection equipment (alarms, Guards, Cameras), and Master key tracking.Maintain a healthy shipping/receiving for multiple studios• Maintain a cost efficient office supply inventory.• Creating IT/AV solutions for multiple studios that are cost efficient and maintain a high standard concurrent with other global studios in our portfolio.

Greater New York City Area

• Facilitate all communications between building service departments and executive level management• Prepare daily reports for Resident Manager and building staff• Maintain brand integrity and client satisfaction by evaluating, diffusing and resolving resident disputes • Provide luxury level resident services by overseeing and maintaining building functions• Manage first level of escalation for resident complaints or needs• Monitor and maintain all building logs, service requests, Manage all lobby functions ranging from package acquisitions, lobby upkeep, deliveries, contractors, inventory, guests, service requests • Identify & resolve any issues that arise with individual unit upkeep

New York, Ny

• Researched analyst coverage, industry reports & news outlets that covered our clients.• Composed daily external E-mails with found research for each client.• Analyzed new IPO’s using financial metrics to determine sustainability.• Organized & managed quarterly conference calls.• Developed a user-friendly reference database that organized thousands of financial analyst’s client meeting notes.

• Edited & maintained BillboardEvents.com; managed content, event schedules, media, artist bios, etc.• Coordinated and communicated event logistics with attendees and speakers.• Tracked event production expenses, produced timely, detailed reports for management.

Verified deliveries on routes, maintained and managed records for newspapers.