• Collaborate with district personnel to integrate administrative and instructional systems effectively.• Develop service support procedures to streamline technology service delivery.• Train and support teachers in utilizing school computing networks for instructional material access and collaboration.• Assist school staff in assessing and addressing technology needs with appropriate resources.• Manage and maintain school-wide computing networks, including servers, workstations, SmartBoards, and peripherals.• Conduct inventory, testing, and maintenance of computer labs.• Provide troubleshooting for computer applications, desktop and network operating systems, and hardware.• Research and analyze technical issues to implement effective solutions.• Support user management of student information systems and data reporting.• Resolve IT Service Desk tickets efficiently, prioritizing and escalating issues as needed.• Facilitate user account access and provide orientation for new personnel.• Liaise with vendors to resolve hardware and software issues.• Communicate current trends and best practices to staff and develop professional growth opportunities.• Create annual goals aligned with district objectives, attending training to stay current with IT advancements.• Maintain compliance with IT department policies, school board regulations, and district goals.• Demonstrate strong team collaboration and proactive problem-solving skills.

• Delivered comprehensive training in swim and water survival, aviation life support, and first aid CPR for the US Navy in Pensacola, Florida.• Managed classroom and poolside classes, ensuring a safe and effective learning environment.• Maintained and operated training devices for the Naval Aviation Water Survival Training Program.• Documented academic performance, evaluated training effectiveness, and performed curriculum maintenance tasks.

In my role as an AEGIS Weapon System (AWS) Supervisor at the US Navy in Mayport, Florida, I directed and coordinated technicians in the integration and operation of AWS Baseline 9C upgrades. I organized equipment technicians as a system team, directly supervised AWS technicians' efforts, and assisted the maintenance officer with scheduling equipment maintenance requirements.