Michael J. Email & Phone Number

Zurich, Switzerland

Zürich Und Umgebung, Schweiz

Tutor: Handelsdiplom VSH, Höheres Wirtschaftschaftsdiplom VSK, Digtal Marketing, Computer Science

Zürich Area, Switzerland

Management Consulting in Digital Transformation for Companies.

Zürich, Schweiz

Zürich Area, Switzerland

Advising Start-Ups in Zurich Start-Up Scene on Business Model Innovation and Business Acceleration.Self-Starter in Agile Methodology, SCRUM and Design Thinking / Co-Creation.

Zürich Area, Switzerland

Investments in Swiss Real Estate using smart contracts on Ethereum blockchain.

Zürich Area, Switzerland

• Managing Global Managed Mobile Services and Outsourcing for Key Accounts Headquartered in Switzerland.Key contributions
• Working together with Vodafone as international partner
• Responsible for the strategic service management for key global accounts and delivery of profitable, long-term business of those accounts and formulate service strategies
• Key company liaison responsible for developing strong one to one long term service relationships with key decision makers/influencers up to C-Level
• Leading a matrixed virtual team of local Operating Companies customer Service Managers and customer Fulfilment Managers and to deliver on the account plan through a matrix management structure
• Accountable for all service aspects, KPIs, customer delight index and other service metrics

• Responsible for the operation and the application of Swisscom’s Enterprise Project Management SolutionKey contributions
• Financial and content-wise responsible for Enterprise Project Management Tool within Swisscom Mobile.
• Managing Team of 4 resources. Fully responsible for contracts and line management
• Coordinate between Commercial Business, Product Marketing and Technical Operation Units
• Project Management Office Services and Multi Project Management
• Work with commercial Business Managers, Product Managers, Release Managers within Technical Operations and all relevant parties to understand their needs and produce a project plan for the releases of Swisscom.

• Responsible for all Releases of the Billing Domain.Successfully rolled out the September 05 and the November 05 Releases containing together up to 47 platform/application releases and product releases.Key contributions
• Work with product and platform managers to understand their needs and from this produce a project plan for the release
• Resource management for the testing team. Plan resource allocation to upcoming tasks, manage absences
• Recruiting additional external staff to support the release

see Senior Global Service Manager International Mobile Business at Swisscom (Switzerland) Inc.

Implementing port-in und port-out requests management for Wholesale Partner. Worked closely with client’s Project Management to gauge level of effort, project progress and schedules, and cross-team communications. Implementing of pricing and billing of Services for Voice, SMS, Premium SMS and GPRS for Inroaming and Outroaming subscribers as Postpaid and.

International Executive Master Of Business Administration (Iemba), International Business

Activities and Societies: HSG Alumni, Alumni EMBA HSG, HSG Entrepreneurship Campus The goal of the international modules is to sharpen and.

Master'S Degree, Computer Science

An ergonomic dialogue system to control home appliances through 3D gesture recognition

Visiting Researcher, Computer Science

Motion tracking in smeared and blurred images using binary search

Vordiplom/Bachelor, Computer Science