Lead and mentor a team of skilled technical project managers, providing guidance, support, and fostering a collaborative and high-performance work environment. Collaborate with senior management to define project strategies, set clear objectives, and ensure alignment with organizational goals and customer needs. Take ownership of project portfolios, monitor progress, and ensure projects are delivered on time and within scope while maintaining exceptional quality standards

Effectively led and supervised an inclusive, multinational team of over 42 data analysts and managers, providing essential support to Sales Operations, Finance, and Marketing Teams by providing high-quality mastered data, considered vital to improving operational efficiency and enabling strategic analytical initiatives• Developed and executed team strategy, focusing on standardization of global processes, automation, operational efficiency, and eliminating operational redundancies, decreasing time spent on support by over 30%, and allowing team to focus on higher value corporate led initiatives.• Implemented technical data stewardship and data custodianship practices to ensure enterprise data was fit for purpose, accurate, accessible, and protected• Transformed work intake and workflow management process to adopt agile principles resulting in greater transparency, team collaboration, resource utilization with a renewed focus on continuous improvement• Created centralized support model to ensure optimized global response, resulting in 1280+ person hours saved per month

Created and executed a change management and customer enablement strategy to ensure the smooth implementation and adoption of state-of-the-art data technologies within the platform and technology team• Designed a customer satisfaction questionnaire (CSAST), collected and summarized feedback as part of quarterly planning cycle, used to improve customer satisfaction and net promoter scores.• the development and implementation of a new technology adoption program that resulted in a 20% increase in associate adoption of new technologies.• Developed production support and DevOps strategies for delivery teams to ensure rapid, high-quality delivery for customers• Managed the product and program portfolio strategy for the platform and technology team

• Managed and mentored team of Agile project managers and scrum masters responsible for all phases of the project lifecycle moving between agile, waterfall, and hybrid approaches • Facilitated a cross-functional DevOps project team, responsible for the build-out of a Code Promotion and Test Automation platform which resulted in a 30% reduction in average post-release defects and a 50% increase in the speed of code promotion • Planned and implemented various process improvement initiatives across EDA with the goal of improving pre-dictability, efficiency, scalability• Created a design review board to ensure approved projects achieve customer deliverables of higher quality and with greater confidence in project scope and schedule• Created staffing plans for projects that aligned with EDA strategic direction• Identified and managed project risks, impediments, dependencies with mitigation strategies and plans• Worked with team to create and execute communication plans and to delivered project status reports to diverse stakeholders and executive leaders• Created departmental PMO focused on project intake processes, prioritization, and standards• Identified and managed cross-team and cross-project dependencies and deliverable across EDA• Drove implementation and adoption of scrum process and ensured consistent adherence to agile practices across EDA• Led coaching and training initiatives for EDA’s senior leadership, managers, and teams

Supported Red Hat’s finance, engineering, and HR teams with strategic departmental projects and initiatives as Agile coach and Scrum master. Organized and facilitated sprint planning, daily Scrum meetings, retrospectives, release planning, team demos, and all other related Agile ceremonies.• Facilitated all sprint retrospective ensuring the team identified areas for improvement and fully embraced a culture of continuous improvement • Worked with scrum teams to create release plans, estimate level-of-effort for stories and identify risk or impediments with associated mitigation strategies to ensure sprint goals are achieved

• manager and scrum master for an Internal partner onboarding tool which enabled the dynamic creation of a hosted partner site & API which reduced the time to onboard partners from 2 weeks to less than 30 minutes and which drove an additional $1200 per day of additional revenue per partner• master for engineering team responsible for the design and creation of a new shopping ecommerce experience which has driven an additional 3% in revenue• project manager of a cross-functional team responsible for the development and delivery of a new 24x7 production environment to support the deployments of ASP.net hosted search solutions. • Master for multiple development teams and responsible for prioritizing, resourcing and scheduling of the teams development tasks.• a new software deployment and release process for ASP.net based search solutions being deployed to a new software and hardware infrastructure with the goal of minimizing production outages.• for creating project functional requirements, schedules and resource estimates and allocation. • the day-to-day trade-off between features, resources and schedule to maximize timely delivery of web based customer solutions.• and manage the technical relationship with a third-party toolbar vendor to ensure timely delivery of partner engineering search solutions. • ongoing support for hosted and API based search solutions.

• Manager responsible for the redesign and development of the Helix Community www.helixcommunity.org, an open source projectcommunity Web site with more than 148,000 registered users• Created the Helix development support program for mobile handset partners, creating pricing models, market-ing collateral and service level agreements generating $1.1M in annual revenue • Created and managed the Helix Development Support program providing support to partners integrating Helix DNA Media technology into their handsets • Responsible for the technical account management of all major mobile handset partners• Member of the Mobile Business Unit responsible for our mobile handset strategy, communications, and business development• Planned, organized and coordinated the first-ever Helix Community Summit