Michael Gallagher Email & Phone Number

London, England, GB

Managed UAT supporting the modernisation of SSE's CRM customer facing service processes including the integration with back-office fulfilment and financial systems using Oracle’s cloud services as well as existing Oracle EBS applications.

High Wycombe, England, United Kingdom

Programme responsibility for delivering all aspects of testing within a major business transformation replacing a legacy Housing Management System with Civica Cx and Sun Accounts solutions.

Cambridge, England, United Kingdom

Responsible for defining approaches for SIT and Global UAT for an Oracle Supply Chain and Manufacturing solution in the Bio life sciences sector. Working with SME’s, BA’s and SI partner to map scope and programme testing approach. Engagement ended prematurely due to programme restructuring as a result COVID-19 pandemic.

London, Tokyo, San Mateo

Managed teams in London, California and Tokyo to deliver UAT on global business transformation delivering a new single global toolset supporting the configuration and publication of digital PS4 and PS5 content directly to PlayStation Store and console. Scope included globally aligned processes, legacy systems integration, multi partner collaboration.

Milton Keynes, United Kingdom

Delivered UAT for an Enterprise wide Citrix transformation across Countrywide Group including Estate Agency, Corporate Property Services and Financial Services.

Luton Airport

Short-term assignment working within a major programme implementing next generation Omni-channel digital platform replacing legacy reservations system. Completed comprehensive audit of test capability across Enterprise included Departure Control, Reservations, Ticketing, Baggage, Revenue Management, Data Integration and Ancillaries.

Bracknell

Managed User Acceptance and Production Acceptance Testing supporting the re-platforming and re-design of Budget & Avis Europe's UK and 5 EMEA websites, including Avis mobile app. Scope included compliance to UX Design, Customer Journeys, Business Process flows, Web Analytics, Legal, Branding and full end to end testing, including payments and Finance.

Heathrow & Essen, Germany

Managed Integration Testing between new and legacy shipment management systems within DB Schenker. Implemented Tricentis TOSCA test tool into Corporate IT and QA centre in Essen, Germany.

Paddington

Delivered end to end UAT supporting the implementation of Marks & Spencer's French & Irish websites, including an innovative customer kiosk system for Paris flagship store.

Holborn, London

Responsible for all test phases on project to replace end of life store server hardware and operating systems with vmWare based solution, including end to end testing from ePOS front-end through middleware to sales database and datawarehouse.

Tooting

Short term assignment managing the completion of Integration Test and UAT phases for the Information Departments CACI Data Warehouse prior to implementation of St Georges Trust £7m iClip project in March 2010.

Holborn, London

Managed cross domain units to deliver multiple test streams, including exposure to ETL process, during test execution phase for major upgrade Sainsbury's HP NeoView Enterprise Data Warehouse.

Hatfield

Established the UAT and implementation support strategies for T-Mobile UK’s Retail estate. Reviewed current Customer Services implementation processes and integrated both Retail & CS Business Readiness practices. Worked with the Business and Delivery Management to define cross-functional delivery and testing processes.

Southwalk

Programme accountability for the delivery of multiple testing phases of a complex spectrum-licensing programme to consolidate multiple legacy systems onto a platform of strategic industry standard systems. Defined and managed multiple concurrent test phases; System Testing, System Integration Testing, Security/Penetration Testing, UAT and FAT onsite at.

Hatfield

Managed testing for multiple cross domain projects during tenure, all of which were high profile within T-Mobile. Built strong cross-domain relationships and drew resources from the Business where required. Accountable for all aspect of the test programmes from System Testing through Integration and to hand over to UAT. Worked within Prince 2 and to SOX.