Leading growth initiatives Skytails, a cause-based tech startup dedicated to helping families navigate the sensitive journey of end-of-life planning for beloved pets.Key Responsibilities:• Manage cross-functional teams and mentor multi-modal interns to drive company expansion• Set and track KPIs for various growth-related objectives• Collaborate with the Head of Business Development to identify and pursue new opportunities• Work directly with C-suite on high-level strategy and product management• Optimize and lead the social media & design team• Develop and execute growth strategies aligned with our core mission and values

Contributed to the growth and strategic direction of Skytails, an innovative fintech startup, through various high-impact initiatives:• Managed the business pipeline development using diverse outreach strategies, significantly expanding the client base and driving revenue growth• Collaborated with the research team to develop and implement new sales techniques and marketing strategies, boosting the startup's competitive advantage• Established and nurtured key industry partnerships, building a robust network of valuable connections

-Pioneered music education program for at-risk youth, enhancing community engagement and fostering talent development.-Implemented cost-effective acoustic treatment strategies, optimizing resource allocation.-Empowered artists with comprehensive knowledge of publishing rights and industry best practices, facilitating career growth.-Optimized audio quality through meticulous mixing and mastering, elevating production standards for vocal arrangements and compositions.-Mentored emerging artists, providing in-depth industry insights and fostering long-term partnerships to accelerate career trajectories.

-Cultivated and maintained an industry contact database, fostering a 44% increase of business connections.-Analyzed market trends and artist potential to inform acquisition decisions, contributing to the company's roster growth and diversification.

- Excelled in high-volume customer interactions, consistently delivering exceptional service while maintaining a positive, energetic demeanor.- Mentored new team members, providing constructive feedback and guidance to enhance overall team performance and efficiency.- Conducted regular analysis of product and service updates, ensuring accurate and timely information dissemination to customers.

- Developed new employee education initiatives, improving product knowledge and fostering informed decision-making among clientele.- Conducted in-depth analysis of junior staff performance, providing actionable insights to management for targeted skill development and team optimization.- Led dual-use license transition, and managed the state's largest medical cannabis vault.