Michael H. Email and Phone Number

As the Operations Manager at F.W. Webb, I orchestrate the intricate logistics encompassing warehousing, inventory control, transportation, counter sales, administration, and inside sales. Managing a comprehensive facility covering 12 industry disciplines, such as Plumbing, Heating, HVAC, Industrial, Propane, Commercial, Waterworks, and a recently renovated Showroom, my role contributes to an annual revenue exceeding $60 million. Leading a dedicated team of over 60 professionals, I've achieved a 25% improvement in delivery efficiency and a significant $1.25 million (8%) reduction in inventory costs through strategic demand planning

As the General Manager at Hajoca Corporation, I played a pivotal role in driving operational success and revenue growth. Leading the team, I surpassed a 22% revenue growth by fostering existing customer relationships and creating strategic partnerships. Introducing a self-service area to the existing counter, I improved the margin by 3%. Additionally, I successfully oversaw the transformation of purchasing and accounts receivable processes, resulting in a 12% reduction ($200k) in inventory costs.Having completed the Accelerated Management Development Program (AMDP) in just six months, I was promoted to the position of General Manager. This achievement underscored my strategic mindset and ability to navigate complex challenges.My tenure at Hajoca Corporation reflects not only a commitment to operational efficiency but also an adept understanding of the plumbing and heating industry. These experiences, coupled with my role as Operations Manager at F.W. Webb, have shaped me into a versatile leader capable of driving success across diverse operational landscapes.

As the General Manager at Hertz Corporation, I spearheaded transformative initiatives that significantly impacted operational and customer service excellence. Achieving the rank of 2nd in KPIs among the top 50 Airports (US) in 2015, I surpassed organizational customer satisfaction goals with an impressive Net Promoter Score (NPS) in the same year.My role extended beyond daily operations, where I served as the project manager for two large facility improvements, showcasing my proficiency in overseeing multifaceted projects.Promoted from Area Manager (OAP) to General Manager (AP), I consistently excelled in leadership. Recognized with Excellence Awards for Highest Revenue Growth in 2013 (49.7%) and 2014 (48.2%), I also earned the Most Improved Profit Award in the North East Region in 2012 (17.3%). My impact extended to doubling On-rent growth by 100% over 2013 through strategic relationship building.In the fiercely competitive Southern New Jersey territory, I received the Vice President Recognition for Improved Customer Service (19.4%). My leadership was instrumental in mentoring a team of nine branch managers, contributing to surpassing business plans for five consecutive years.Further expanding the company footprint, I took on a separate division overseeing two airport operations and a parking facility. My accomplishments underscore my ability to drive revenue growth, improve operational efficiency, and lead successful teams in dynamic environments.

-Excellence Award for Highest Revenue Growth for 2014 for the Northeast Region: 48.2%-Excellence Award for Highest Revenue Growth for 2013 for the Northeast Region: 49.7%-Excellence Award for Most Improved Profit 2012.-OAP Vice President recognition for improved customer performance by 19.4% 2011. -Top Area in the Mid-Atlantic (Northeast) for Depreciation as a Percent of Revenue 2010.-2008 recipient of the Leadership and Development Role Model

Employee of the Year 2002 and 2003.