Michael Jones

Michael Jones Email and Phone Number

Owner and Managing Partner Phenix Salon Suites @ Phenix Salon Suites Franchising
Houston, TX, US
Michael Jones's Location
Houston, Texas, United States, United States
Michael Jones's Contact Details
About Michael Jones

Michael Jones | CIO | C | CISO SVP, Information Technology ⌨ Michael.Jones.CIO@gmail.com ☎817-705-5543As a visionary CIO, my specialty is transforming the IT function to meet business needs through building high-performing teams, prioritizing value-added activities, promoting transparency and driving profitable change throughout the organization. A major component in my success as a Senior VP is positioning IT so the business can deliver more revenue and profit by ensuring application development requirements and technology processes have a customer focus.With a unique understanding of how to use technology solutions as a competitive enabler, I have a career history of accelerating corporations’ competitive IT advantage. For the last 12 years as a senior level executive with accountability for the strategic planning and execution of the IT function I’ve led large teams though transition and change while providing direction for the creation and execution of Information Technology vision, strategy and operating plans.A large portion of my successful 20+ year IT career has been in multi-channel retail environments where I am able to deliver systems that provide extraordinary customer service, intimacy and loyalty and thrive in a team-based collaborative environment of high accountability. ★ EXPERTISE ★ ■ IT Strategy & Business Management■ Transformational IT Leadership■ Strategic IT Consulting■ ERP■ Supply Chain Management■ Customer Engagement & Experience■ Big Data & Analytics■ Cloud Technologies■ Technological & Business Innovation■ IT Program Management■ CISO■ IT Risk ManagementOmni-Channel Retail | B2B2C | Food & Beverage | Restaurants

Michael Jones's Current Company Details
Phenix Salon Suites Franchising

Phenix Salon Suites Franchising

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Owner and Managing Partner Phenix Salon Suites
Houston, TX, US
Website:
phenixsalonsuites.com
Employees:
281
Michael Jones Work Experience Details
  • Phenix Salon Suites Franchising
    Owner And Managing Partner Phenix Salon Suites
    Phenix Salon Suites Franchising
    Houston, Tx, Us
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  • Phenix Salon Suites Franchising
    Owner/Managing Partner Phenix Salon Suites
    Phenix Salon Suites Franchising Apr 2021 - Present
    Las Vegas, Nevada, Us
    Changing the salon industry by providing Lifestyle professionals with private, personalized, and safe workspaces where they may serve their clients with professionalism and dignity while owning and operating their own business.
    View
  • Francesca’S®
    Svp/Cio
    Francesca’S® Jun 2018 - Oct 2020
    Houston, Tx, Us
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  • Caritas Fundraising Llp
    Advisory Board Member
    Caritas Fundraising Llp Jul 2014 - Jul 2018
    Caritas Fundraising is a for profit cloud based startup that aims to simplify the fundraising activities for Charities and participants. It is currently live and doing a limited number of events. I have contributed my expertise in Technology, Cloud, and project managementhttp://www.caritasfundraising.com
  • Kirkland'S
    Cio | Chief Information Officer - Vice President | Ciso
    Kirkland'S May 2017 - Feb 2018
    Brentwood, Tn, Us
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  • Tuesday Morning
    Svp & Cio ► It Strategy | Transformational It Leadership | Business Management | Value Creation
    Tuesday Morning Feb 2014 - Jan 2016
    New Jersey, New Jersey , Us
    Report to CEO; direct enterprise IT including blended team of 70 FTEs and contractors; and manage $12 million capital and $12 million expense budgets. Hired to transform the company into a digital and analytics based customer experience focused business driven by the short/long term strategy✯Transformed IT department from technology to customer service focus; reorganized team, established Program Management Office (PMO) and implemented security program at corporate and store level.✯Enabled rapid business growth by leading IT launch of new Phoenix, AZ distribution center (DC), integrated with central data repository merchandising system, within 18 months, against original three-year timeline. Benefits include: $20 million transportation savings and increased productivity by opening new DC early. Utilized IoT devices across the DC for inventory flow, equipment monitoring, security and HVAC.✯Yielded $2M in future savings by using merchandising system as common interface among 2 distribution center WMS systems, streamlining future system migration at Dallas, TX location.✯Led Digital transformation of HR/Payroll/labor scheduling by implementing a cloud based solution.✯Reduced fraud risk and increased revenue potential by $2-5M over 5 years by implementing gift/merchandise return card program for customers without sales receipts. ✯Worked with a cloud based “Big Data” and analytics company to build a robust customer database. Utilized the analytics for marketing campaigns and tailored email communications based on customer profile. ✯Boosted enterprise productivity by implementing 100+ systems enhancements to improve user functionality.
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  • Tigerdirect Business
    Evp & Cio ► It Strategy | Business Management | Value Creation | Omnichannel | Customer Engagement
    Tigerdirect Business Mar 2012 - May 2013
    Miami, Fl, Us
    Reported to CEO; directed team of 95 internal/offshore resources and managed $30 million capital and expense budget. Hired to provide technology leadership, improve Omni-Channel infrastructure and create a unified customer experience across all channels: Revenues – Retail: $750 million, ecommerce: $850 million and B2B: $800 million.After 6 months, the CEO requested that I fill a dual role as Interim EVP Supply Chain & Inventory Management. This entailed me directing 1,000+ FTEs in 2 distribution centers with $75M expense, $200M+ transportation and $6M capital budgets while directing all distribution, transportation and inventory management functions.✯Produced $15 million additional profit by implementing web projects that enhanced B2C customer experience, increased sales and streamlined B2B customer order process.✯Raised profit margin by 100bp by implementing CRM system improvements.✯Increased inventory accuracy and reduced “stock-outs” by altering allocation and replenishment parameters.✯Optimized Inventory availability through full Omni-Channel integration including “buy online, ship-from-store”✯Merged two subsidiary companies (Tiger Direct and Global Industrials) onto a common platform of systems and Infrastructure.
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  • Michaels Stores, Inc.
    Svp & Cio ► It Strategy | Transformational It Leadership | Technological Innovation
    Michaels Stores, Inc. 2004 - Mar 2011
    Irving, Texas, Us
    I led a total of 100+ FTEs, 200+ outsourced contractors and 50+ independent contractors while reporting directly to the CEO. I also controlled a $45M expense and capital budget. My primary focus was to build a strategic IT plan to enable the launch of new stores, improve productivity, optimize IT spend, improve inventory management and grow net income without headcount increase. ✯Increased EBITDA by $10M through clearance optimization initiative using CRM marketing program basis.✯Raised gross margin by 5% by developing new systems to support massive direct sourcing expansion.✯Developed three new digital businesses enabling category expansion and improved customer engagement.✯Transformed michaels.com from content-only to full ecommerce ready platform using Demandware (Sales Force).✯Generated potential $100M 5-year benefit by directing expansive outsourcing program, completed in record 6 months.✯Won Customer of the Year by Tata Consulting Services in 2010.✯Accelerated financial closing cycle 30% and enhanced management decision effectiveness by migrating PeopleSoft to Oracle Financials, improving financial reporting and clean SOX audits for 5 years.✯Cut store-level technology support costs by 50% as percent to sales for 4 years.✯Achieved estimated $5 million savings by replacing legacy merchandising system with Oracle Retail, improving productivity and reliability; and meeting private equity owners’ fiscal goals
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  • Hollywood Entertainment
    Svp & Cio ► It Strategy & Business Management | Erp | Customer Engagement & Experience
    Hollywood Entertainment 2002 - 2005
    Us
    While reporting directly to the CEO, I directed 225+ FTEs and contractors in addition to managing expense and capital budgets totaling $30M.✯Drove the implementation of new JDA ERP in support of rapid business expansion. ✯Improved customer satisfaction by transforming IS Division from technology-focused to customer-focused.✯Achieved 4-month ROI for JDA implementation; completed in 9 months, during period of high growth.
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  • Kmart
    Vp, It & Change Management ► It Program Management & Leadership | Technological Innovation
    Kmart 1996 - 2001
    Chicago, Illinois, Us
    I started at Kmart as Director of Store Systems and was quickly promoted to Divisional VP of Customer Service where I oversaw 250 FTEs and 100+ contractors. I held direct oversight of $80M annual expense budgets and $400M capital budget while leading all systems development/support, including point-of-sale (POS), pharmacy and back office.✯Cut application implementation time by 50%+ by creating web-based development strategy.✯Saved $105M in 1998 and $180M in 1999 (over five years) by instituting systems and process improvements.✯Integrated change management strategy using Change Ambassadors, education planning and structured change methodologies.
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  • Footstar
    Manager, Business Process Reengineering
    Footstar 1989 - 1996
    Us
    I held Process Engineering and Systems Analysts positions with this $1.5B footwear company that was formerly owned by Footstar Corporation. Meldisco had lease departments in Kmart and supplied footwear to several other retailers as well.✯Spearheaded a multi-million dollar reengineering project with CSC Index covering merchandising through store operations. Project delivered a 2% increase in sales and a 15% reduction in payroll.✯Championed inventory accuracy project, which resulted in absolute accuracy improving from 65% to 85%.
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Michael Jones Skills

Strategy Leadership Management Business Intelligence Program Management Outsourcing Retail Team Building Strategic Planning Executive Management It Strategy Vendor Management Change Management Cross Functional Team Leadership Erp Consulting Information Technology New Business Development P&l Management Supply Chain Management Recruiting It Business Management Transformational Leadership E Commerce Enterprise Resource Planning Cio Advisory Services Technology Roadmapping Technological Innovation Business Development Customer Experience Organizational Leadership Value Creation It Governance Enterprise Architecture Solution Architecture It Risk Management It Outsourcing Recruitment/retention Six Sigma Multi Channel Retail B2b2c Strategic Consulting Customer Engagement Business Innovation Food And Beverage It Security Best Practices Capital Budgeting Expense Management Cost Savings Value Chain Analysis

Michael Jones Education Details

  • University At Albany Mba
    University At Albany Mba
    Mba
  • University At Albany
    University At Albany
    Economics

Frequently Asked Questions about Michael Jones

What company does Michael Jones work for?

Michael Jones works for Phenix Salon Suites Franchising

What is Michael Jones's role at the current company?

Michael Jones's current role is Owner and Managing Partner Phenix Salon Suites.

What is Michael Jones's email address?

Michael Jones's email address is mi****@****hoo.com

What is Michael Jones's direct phone number?

Michael Jones's direct phone number is +120287*****

What schools did Michael Jones attend?

Michael Jones attended University At Albany Mba, University At Albany.

What are some of Michael Jones's interests?

Michael Jones has interest in Innovation, Retail Strategy Consulting, New Technologies, Retail, Cio Consulting.

What skills is Michael Jones known for?

Michael Jones has skills like Strategy, Leadership, Management, Business Intelligence, Program Management, Outsourcing, Retail, Team Building, Strategic Planning, Executive Management, It Strategy, Vendor Management.

Who are Michael Jones's colleagues?

Michael Jones's colleagues are Adam Ava, Daisha H, Lashonda Crane, Daysi Diaz, Dixie Howell, Alexander Nasser, Kristin Duim.

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