Michael Jones Email & Phone Number

Houston, Tx, Us

Las Vegas, Nevada, Us

Changing the salon industry by providing Lifestyle professionals with private, personalized, and safe workspaces where they may serve their clients with professionalism and dignity while owning and operating their own business.

Houston, Tx, Us

Caritas Fundraising is a for profit cloud based startup that aims to simplify the fundraising activities for Charities and participants. It is currently live and doing a limited number of events. I have contributed my expertise in Technology, Cloud, and project managementhttp://www.caritasfundraising.com

Brentwood, Tn, Us

New Jersey, New Jersey , Us

Report to CEO; direct enterprise IT including blended team of 70 FTEs and contractors; and manage $12 million capital and $12 million expense budgets. Hired to transform the company into a digital and analytics based customer experience focused business driven by the short/long term strategy✯Transformed IT department from technology to customer service focus; reorganized team, established Program Management Office (PMO) and implemented security program at corporate and store level.✯Enabled rapid business growth by leading IT launch of new Phoenix, AZ distribution center (DC), integrated with central data repository merchandising system, within 18 months, against original three-year timeline. Benefits include: $20 million transportation savings and increased productivity by opening new DC early. Utilized IoT devices across the DC for inventory flow, equipment monitoring, security and HVAC.✯Yielded $2M in future savings by using merchandising system as common interface among 2 distribution center WMS systems, streamlining future system migration at Dallas, TX location.✯Led Digital transformation of HR/Payroll/labor scheduling by implementing a cloud based solution.✯Reduced fraud risk and increased revenue potential by $2-5M over 5 years by implementing gift/merchandise return card program for customers without sales receipts. ✯Worked with a cloud based “Big Data” and analytics company to build a robust customer database. Utilized the analytics for marketing campaigns and tailored email communications based on customer profile. ✯Boosted enterprise productivity by implementing 100+ systems enhancements to improve user functionality.

Miami, Fl, Us

Reported to CEO; directed team of 95 internal/offshore resources and managed $30 million capital and expense budget. Hired to provide technology leadership, improve Omni-Channel infrastructure and create a unified customer experience across all channels: Revenues – Retail: $750 million, ecommerce: $850 million and B2B: $800 million.After 6 months, the CEO requested that I fill a dual role as Interim EVP Supply Chain & Inventory Management. This entailed me directing 1,000+ FTEs in 2 distribution centers with $75M expense, $200M+ transportation and $6M capital budgets while directing all distribution, transportation and inventory management functions.✯Produced $15 million additional profit by implementing web projects that enhanced B2C customer experience, increased sales and streamlined B2B customer order process.✯Raised profit margin by 100bp by implementing CRM system improvements.✯Increased inventory accuracy and reduced “stock-outs” by altering allocation and replenishment parameters.✯Optimized Inventory availability through full Omni-Channel integration including “buy online, ship-from-store”✯Merged two subsidiary companies (Tiger Direct and Global Industrials) onto a common platform of systems and Infrastructure.

Irving, Texas, Us

I led a total of 100+ FTEs, 200+ outsourced contractors and 50+ independent contractors while reporting directly to the CEO. I also controlled a $45M expense and capital budget. My primary focus was to build a strategic IT plan to enable the launch of new stores, improve productivity, optimize IT spend, improve inventory management and grow net income without headcount increase. ✯Increased EBITDA by $10M through clearance optimization initiative using CRM marketing program basis.✯Raised gross margin by 5% by developing new systems to support massive direct sourcing expansion.✯Developed three new digital businesses enabling category expansion and improved customer engagement.✯Transformed michaels.com from content-only to full ecommerce ready platform using Demandware (Sales Force).✯Generated potential $100M 5-year benefit by directing expansive outsourcing program, completed in record 6 months.✯Won Customer of the Year by Tata Consulting Services in 2010.✯Accelerated financial closing cycle 30% and enhanced management decision effectiveness by migrating PeopleSoft to Oracle Financials, improving financial reporting and clean SOX audits for 5 years.✯Cut store-level technology support costs by 50% as percent to sales for 4 years.✯Achieved estimated $5 million savings by replacing legacy merchandising system with Oracle Retail, improving productivity and reliability; and meeting private equity owners’ fiscal goals

Us

While reporting directly to the CEO, I directed 225+ FTEs and contractors in addition to managing expense and capital budgets totaling $30M.✯Drove the implementation of new JDA ERP in support of rapid business expansion. ✯Improved customer satisfaction by transforming IS Division from technology-focused to customer-focused.✯Achieved 4-month ROI for JDA implementation; completed in 9 months, during period of high growth.

Chicago, Illinois, Us

I started at Kmart as Director of Store Systems and was quickly promoted to Divisional VP of Customer Service where I oversaw 250 FTEs and 100+ contractors. I held direct oversight of $80M annual expense budgets and $400M capital budget while leading all systems development/support, including point-of-sale (POS), pharmacy and back office.✯Cut application implementation time by 50%+ by creating web-based development strategy.✯Saved $105M in 1998 and $180M in 1999 (over five years) by instituting systems and process improvements.✯Integrated change management strategy using Change Ambassadors, education planning and structured change methodologies.

Us

I held Process Engineering and Systems Analysts positions with this $1.5B footwear company that was formerly owned by Footstar Corporation. Meldisco had lease departments in Kmart and supplied footwear to several other retailers as well.✯Spearheaded a multi-million dollar reengineering project with CSC Index covering merchandising through store operations. Project delivered a 2% increase in sales and a 15% reduction in payroll.✯Championed inventory accuracy project, which resulted in absolute accuracy improving from 65% to 85%.

Mba, Information Systems, Mba

Bs, Economics