Michael Kelly Email & Phone Number

Guelph, Ontario, Canada

- Study, design, evaluate and implement long-term strategies for Transit- Create and manage large databases to determine patterns and trends in passenger loads- Provide reports outlining service design and development to Transit and its stakeholders- Support in utilizing Trapeze scheduling software for triannual run sign-ups including blocking vehicles, run cutting, and reporting vehicle needs- Assist in public consultation, marketing, and other public education efforts as required

Guelph, Ontario, Canada

- Publish drivers schedule, assign and adjust open work, and ensure accurate accuratedeployment of transit routes- Plan daily, weekly, and monthly vacation/ time off requests and coordinate withemployees to cover these roles while abiding by the collective bargaining agreement- Operate systems like Transit Master, Trapeze applications, CAD/AVL systems andMicrosoft Office- Report to management and supervisor team to report progress resolve issues, andrefine planning and scheduling of daily, weekly, and monthly run activities- Document developments of Key Performance Indicators and report to management andplanning departments

Guelph, On

- Drive routes while administering to adherence from the Trapeze System- Customer service providing guidance about the Guelph transit system- Assist passengers to onboard and disembark the transit vehicle safely- Complete a daily inspection of vehicle

Guelph, Ontario, Canada

- Create and implement an Excel template that aligned with an existing POS system- Oversee scheduling of over 30 employees in the facility- Responsible for payroll, bank deposits, and create a monthly budget- Interact with general public to address concerns- Organize scheduling program used to assign patrons purchased time in the facility- Maintain overall equipment and complete routine inspections for safety

Guelph, Ontario, Canada

- Introduce new members to the facilities- Provide financial options for their memberships- Create a step by step plan to achieve their overall health goals including weekly check-ins on progress- Relay monthly sales goals to management at local and regional levels

St. Catharines

- Created sound effects and opening audio montage for the performance of "American Idiot" by Brock Musical Theatre- Experience using programs such as: FL Studio, Audacity, SFX, and Microsoft Word

St. Catharines, On

- Merchandise sales, interacting with guests including children, and ensuring the environment is both safe and friendly for all ages- Skills in POS, guest interactions, sales, and product knowledge

Orlando, Florida Area

- Represented Canada to guests visiting the parks- Enhanced guest experiences through “Magical Moments”- Performed daily cleaning and maintenance- Monitored a time management system used to indicate time sensitive tasks

St. Catharines, On

- Cleaning the bar and dance floor- Addressing any safety hazards

St. Catharines, On

- Maintain the website with upcoming events and information became available- Experience using Adobe DreamWeaver

St. Catharines

- In charge of weekly entertainment including music, lighting, sound, and effects- Conduct sound set checks, lighting maintenance, and set up - Knowledge of several different sound programs including: SFX, VirtualDJ, Serato, FL Studio, and Audacity

St. Catharines, On

- Theatrical performance of "Belle Stratagem" put on by the students of the Dramatic Arts program from Brock University- Ensure actors lavalier microphones were ready for each performance- Run sound effects, music, and microphones levels during the performance- Followed cues and directions from Stage Manager

Orlando, Florida Area

- Represented Canada to guests visiting the parks- Enhanced guest experiences through “Magical Moments”- Performed daily cleaning and maintenance- Monitored a time management system used to indicate time sensitive tasks

Guelph, On

- Maintained sporting fields and parks around the city of Guelph- Grass cutting, gravel distribution, line painting, and sprinkler maintenance with a variety of manual equipment

Guelph, On

- Register students for swimming classes, fitness classes, and make of student records through the Canadian Red Cross- Responsible for swim merchandise, swim tickets and passes, fitness admission, and memberships