Create line of sight for company leadership into sales performance levels and pipeline.Develop client relationships leading to new revenue streams Lead the NA retail sales team responsible for the strategy and execution of programs, leading to the creation of sales collateral driving consistency in all commercial materials.

Work with cross-divisional sales and marketing leaders on global sales campaign aimed at driving the development of a market analysis and product segmentation strategy for the luxury goods segmentExecuted sales plan against the retail sales strategy targeting Fortune 500 Brands and Retailers, creating relationships and billable revenue opportunities with listed companies and their suppliers leading to revenue growth for the global operations.Increased client base by targeting and penetrating importers and national brands in the hardlines and general merchandise categories offering supply chain and risk mitigation solutionsTraveled with international colleagues to drive brand awareness and open sales opportunities to support revenue generation for our Asia Laboratories and Field Service Teams.

Developed new accounts and relationships through the sale of quality assurance, consultation services, and management solutions, in a B2B sales and business development environment, targeting manufacturers and importers of durable hardgoods and general merchandiseDeliver solutions-based presentations to supply chain, procurement, import & logistics and quality assurance professionals; spanning supply chain risk areas, such as applicable Federal and State law and Department of Transportation, and Corporate Social Responsibility requirements, supporting clients with bringing products into the US market. Monitored market fluctuations, tendencies and trends and followed competitor’s activity to leverage company solutions to further penetrate a shared client base when 1 of x approved suppliers.

Extensive knowledge of voluntary, mandatory and international testing regulations for consumer products including, but not limited to, children's articles, toys, housewares, food contact items, jewelry, general merchandise, and apparel, etc.Ensure product and supplier compliance for 20K skus supporting 15 product managers, tracking regulations that could have an impact on the organization, while overseeing a quality assurance budget of $2.1M and team of 5 quality managers in the US and AsiaCoordinated all phases of testing products through various third party laboratory servicesCoordinated third party social responsibility audits through internal and external QA resources and third party providers.Managed QA team of 5 people based in China supporting product development and in factory QA teamsConsulted and supported suppliers and internal stakeholders on the development of their product linesContributed to the on-going development of product specifications for new retailer relationships enabling on time production and delivery of productsPrepared comprehensive and informative summary of test procedures and resultsDeveloped and implemented product specifications and standard operating procedure's for product development and category managementPartnered with retailer QA teams to align internal quality assurance procedures to meet various external programs, reducing overall quality assurance spend.

Focused on daily operations and workload efficiency for the toy and hardlines laboratories, ensuring client project timelines were met.Work through conflict resolution on with brands and suppliers on retail testing projects with proven success in client relationship management, operations, sales and business development.