Michael Lao Email & Phone Number

New York, NY, US

Piscataway, New Jersey

• Developed the “Document Consolidation Project” resulting in an increased lot release rate, decreasing Quality’s backlog by 19%. The project’s success led to a streamlined review process, reduction in paperwork by 80%.
• Led quality meetings for Labs, Engineering, Finance, and Logistic teams targeting releases for high dollar service items while maintaining an efficient “RFT” rate.
• Reviewed manufacturing processing/packaging documents ensuring compliance (ISO, FDA, GDP, cGMPs and DGO requirements) for OTC/Non-OTC finished goods prior to market release. Coordinated external releases with Contract.
• Performed quality KPI and trend analysis, master data, annual product reviews, internal, ISO and FDA audits.
• L’oreal D.E.I. (Diversity, Equity, and Inclusion) Leader.

• Completed work orders and documentation through cloud based services that were critical during rebranding.

Greater New York City Area

• Assisted Flavorists, Food Technologists, Scientists and Sales teams with samples and testing for clients and research. This included comprehending batch records to formulate solutions, flavors, powders and.
• Coordinated hazardous/raw materials supply chain, finished flavors, and SDS with regulatory.

Princeton, New Jersey

• Managed the stability and formulation labs and coordinated raw materials supply chain.
• Instrumental in R&D of Arm & Hammer toothpaste and Orajel line by performing stability/wet chemistry tests, and formulating PTR/Pilot batches with Chemists/Scientists.
• Analyzed USP microbial efficacy/ASSAY BIOCHEM and analytical/ASR chemistry data.

Roselle, New Jersey

• Led a team of pharmaceutical technicians as a compounder by creating patient specific creams.
• Utilized robotic medicine dispensers to maintain HIPAA conditions and aseptic storage for controlled/hazardous drugs.