Michael Lebeau

Michael Lebeau Email and Phone Number

Executive Account Manager @ Paylocity
Rochester, NY, US
Michael Lebeau's Location
Rochester, New York, United States, United States
Michael Lebeau's Contact Details

Michael Lebeau personal email

n/a

Michael Lebeau phone numbers

About Michael Lebeau

I am a Business Analyst with a strong focus on identifying customer opportunities to compete in today's ultra-competitive retail industry, and implementing the tools necessary to maintain a competitive advantage.Leveraging tools such as Zendesk has allowed me to build strong support teams, and close connections with customers.My ability to create a close connection and work comfortably with C-level positions leads to strong customer relationships, and aids in delivering a product that assists retailers in today's extremely agile environment.

Michael Lebeau's Current Company Details
Paylocity

Paylocity

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Executive Account Manager
Rochester, NY, US
Michael Lebeau Work Experience Details
  • Paylocity
    Executive Account Manager
    Paylocity
    Rochester, Ny, Us
  • Calero-Mdsl
    Business Technology Consultant
    Calero-Mdsl Nov 2022 - Present
    Rochester, New York, United States
  • Monro, Inc.
    Category Analyst
    Monro, Inc. Aug 2022 - Nov 2022
    United States
  • Pristine Infotech, Inc.
    Product Lead
    Pristine Infotech, Inc. Jun 2021 - Aug 2022
    Rochester, New York, United States
  • Dunnhumby
    Business Analyst
    Dunnhumby May 2018 - Oct 2020
    -Handle process change internally during Aptaris/dunnhumby acquisition.-Collaborate with Business Implementation Lead to support new customer end-to-end implementation projects, driving $4,000,000+ in sales.-Guide client teams to execute and adopt change through trusted advisor relationships and compelling workflow demonstrations +Seek out and nurture relationships with power-users and department influencers within client site +Provide software functionality and workflow knowledge, as well as user support throughout the project-Learn and document understanding of client’s current process and collaborate with the Business Implementation Lead on recommended best-in-class solutions +Become deeply involved with understanding and cultivating client site champions and other subject matter experts +Develop detailed documentation of recommended best-practice business flow for the use of promotions software and deliver workflow demonstrations for client review sessions-Identify, organize, translate, and scope client business and process requirements +Organize and document client information from disparate, and sometimes opposing sources to assist Business Implementation Lead in determining the underlying needs +Translate client business requirements into technical solutions-Execute configuration of enterprise promotions software to fit specific client processes and needs +Be a trusted product expert, demonstrating through control of enterprise software with many functions and configuration options +Keep up-to-date with new releases and be able to demonstrate application of new features in known client scenarios and workflows
  • Aptaris
    Business Analyst
    Aptaris May 2017 - May 2018
    Rochester, New York Area
  • Aptaris
    Application Support Manager
    Aptaris May 2016 - May 2017
    Rochester, New York Area
    Work with a software engineer and development team, and provide technical support and solutions for our users. My goal is to provide incredible customer service 24/7, as well as work to identify any bugs within the application, and document issues for the development team to resolve.Our company's quick expansion has lead to an increase in the scope of my position. I am now building new reporting standards, and working to better document our work processes.
  • Wegmans Food Markets
    Management Intern/ Service Team Leader
    Wegmans Food Markets May 2007 - Jun 2016
    Working as an intern and manager at Wegmans has taught me skills in scheduling, ordering, calculating/decreasing shrink, and the ability to manage 20+ employees simultaneously.As a Team Leader and Night Manager, I am responsible for up to 100 employees, ensuring that management from all departments is working to surpass our high standards in productivity, as well as product safety. Increased productivity has allowed me to beat our goal in productivity hours every quarter in this position.

Michael Lebeau Skills

Management Customer Satisfaction Time Management Cross Functional Team Leadership Customer Service Inventory Management Microsoft Office Data Entry Social Media Microsoft Excel Microsoft Word Public Speaking Teamwork Facebook Powerpoint Cashiering

Michael Lebeau Education Details

Frequently Asked Questions about Michael Lebeau

What company does Michael Lebeau work for?

Michael Lebeau works for Paylocity

What is Michael Lebeau's role at the current company?

Michael Lebeau's current role is Executive Account Manager.

What is Michael Lebeau's email address?

Michael Lebeau's email address is mi****@****mby.com

What is Michael Lebeau's direct phone number?

Michael Lebeau's direct phone number is +158520*****

What schools did Michael Lebeau attend?

Michael Lebeau attended State University Of New York College At Brockport, Monroe Community College.

What skills is Michael Lebeau known for?

Michael Lebeau has skills like Management, Customer Satisfaction, Time Management, Cross Functional Team Leadership, Customer Service, Inventory Management, Microsoft Office, Data Entry, Social Media, Microsoft Excel, Microsoft Word, Public Speaking.

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