Mike Manley

Mike Manley Email and Phone Number

. @ Centerpoint IT
Mike Manley's Location
Kennesaw, Georgia, United States, United States
Mike Manley's Contact Details

Mike Manley personal email

About Mike Manley

Assess, deploy and manage premier endpoint management solutions and lead in compliance; create and implement processes with lasting value; excel in audits.* 23 years experience in solution architecture, administration, and development of end-user applications.* IT Engineer providing endpoint deployent and management for a premier Atlanta MSP. * Prior IBM audit professional focused on service delivery compliance, issue and risk management, process documentation, and application security.* Expertise in cloud, virtual machines, distributed architecture.* Skilled in migration to new platforms, ETL, upscaling environments.* Network and telephony infrastructure expertise.

Mike Manley's Current Company Details
Centerpoint IT

Centerpoint It

View
.
Mike Manley Work Experience Details
  • Centerpoint It
    Information Technology Engineer
    Centerpoint It Aug 2021 - Present
    Roswell, Ga, Us
    View
  • Self Employed
    It Consultant
    Self Employed Jan 2017 - Sep 2021
    Experienced and adaptable IT Problem Solver with a wide base of skills to help you improve IT services and resolve support issues.
  • Precise Projects
    Independent Business Owner
    Precise Projects Jan 2017 - Sep 2021
    Independent Business Owner, Precise Projects. Commercial and residential mechanical, electrical, construction, renovation, remodeling, and repair.
  • Ibm
    It Project Manager
    Ibm Aug 2013 - Jan 2017
    Armonk, New York, Ny, Us
    Application of cognitive analytics driven by IBM Watson for predictive discovery of helpdesk delivery issues, allowing account managers to prevent impacts to service level agreements and customer satisfaction.
    View
  • Ibm
    Audit And Compliance Specialist
    Ibm Feb 2011 - Jan 2017
    Armonk, New York, Ny, Us
    Supervised audit readiness and corporate compliance for IT support applications in ID administration, problem and change management, call analysis, agent scheduling, customer satisfaction, and knowledge management.
    View
  • Ibm
    It Support Specialist, Client Infrastructure Specialist
    Ibm Apr 1999 - Feb 2014
    Armonk, New York, Ny, Us
    Developed applications to quantify ID Admin and IMAC activitiesManaged Application Servers running Lotus Domino, Tivoli Access Manager, IBM Websphere, Apache, Cognos, DB2, SQL, Tivoli Storage Manager, and many 3rd party and proprietary applications.Merged disparate systems for ID management and Knowledge Management using various ETL technologies.Technical consultant for agreements governing IT service delivery.Reverse-engineered custom applications to determine requirements for replacement systems.Administered server operating system platforms WIndows, AIX, AS/400, Unix, and Linux.Wrote and administered host system automation.Administered Avaya Telephony infrastructure.Impact/Results:• Achieved regular IBM and external audit certifications in the areas of ISO and IBM Security (ITCS) compliance with zero negative findings.• Delivered annual savings exceeding $100k for three consecutive years through infrastructure reduction initiatives.• Integrated the server inventory of sister data centers into a single infrastructure in Raleigh, NC, reducing hardware footprint 80% while increasing delivery scope to all IGS EUS help desk operations nationwide.
    View
  • Ibm
    Support Analyst
    Ibm Jul 1997 - Apr 1999
    Armonk, New York, Ny, Us
    Remote support analyst for IBM mobile systems.* Promoted to leadership position supporting experienced field technicians* Designed web-based interface simulators for customer support that were adopted throughout IBM* Awarded for high resolve rates and customer satisfaction
    View
  • Cds Mortgage Reports Inc
    It Program Manager
    Cds Mortgage Reports Inc 1994 - 1997
    Atlanta, Ga, Us
    Delivered primary IT support for all hardware, software, and telephony systems in a mortgage reporting company.* Novell Network, Windows NT, and OS/2 servers* Windows and OS/2 clients; DOS thin clients* Intel architecture client and server hardware; IBM routers, bridges, gateways* RocketModem and Dialogic multi-modem systems* Modem-to-printer systems at client sites* Technical sales of mortgage reporting systems at banks and lending institutions
    View

Mike Manley Skills

It Service Management Service Delivery Business Process Improvement Project Management Cloud Computing Virtualization It Audit Information Security Management Computer Security Data Center Integration Network Administration Telephony Help Desk Implementation Security Patch Management Patch Management Computer Hardware Computer Aided Design Mac And Pc Platforms Ibm Aix Linux Disaster Recovery Robotics Lotus Notes Lotus Domino Websphere Application Server Outsourcing Process Improvement Program Management Service Management It Strategy Itil Sql Business Process Servers Networking Infrastructure Unix

Mike Manley Education Details

  • Georgia Institute Of Technology
    Georgia Institute Of Technology
    Business Management
  • Georgia State University
    Georgia State University
    Mathematics And Computer Science

Frequently Asked Questions about Mike Manley

What company does Mike Manley work for?

Mike Manley works for Centerpoint It

What is Mike Manley's role at the current company?

Mike Manley's current role is ..

What is Mike Manley's email address?

Mike Manley's email address is so****@****ail.com

What schools did Mike Manley attend?

Mike Manley attended Georgia Institute Of Technology, Georgia State University.

What skills is Mike Manley known for?

Mike Manley has skills like It Service Management, Service Delivery, Business Process Improvement, Project Management, Cloud Computing, Virtualization, It Audit, Information Security Management, Computer Security, Data Center, Integration, Network Administration.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.