- Establish and manage account with Log Creek Timber, overseeing the hiring, onboarding, and retention of 20+ employees including drivers, managers, and interns - Consistently attain 120% of weekly quotas, hauling 5,000+ tons / 15,000+ miles / 175+ loads and invoicing $50,000+ weekly- Develop a division wide automated KPI tracking system utilizing macros to convert written information to actionable data shared among stakeholders including clients, drivers, and leadership

- Developed and managed client account with Mountaire Farms Chicken Feed, overseeing 10+ drivers to attain 160% of weekly quotas, hauling 4,000+ tons / 8,000+ miles / 160+ loads- Acted in a duel role as Account / Operations Manager to ensure the success of overall account by taking ownership of payroll, invoices, hiring, training, and termination as necessary- Created and implemented a fully automated scheduling and load building system in order to increase productivity by 80%, including the creation of 300+ individual direction sheets- Increased safety measures through incentivization programs and weekly safety briefings, to be awarded as a top regional account for a 100% safety streak, including Customer Value Delivery (CVD)

- Strategically planned freight delivery routes for 30+ drivers daily to ensure efficient service with client, Mission Foods, increasing delivery speed by 30%- Monitored and trained drivers in alignment with company safety initiative, increasing percentage of “safe” runs by 90%- Reduced driver turnover by 40% through researched best leadership practices including building rapport, incentivization initiatives, and consistent two-way feedback and review processes

- Managed and processed both incoming and outgoing freight to Kohl’s and Amazon distribution centers by collaborating with stakeholders including team members, managers, and clients- Utilized distribution tools and technology such as Zebra to plan, communicate, and present stock information to team members and leadership- Increased operations efficiency by 60% through frequent troubleshooting and innovation of workarounds to production equipment- Led team in all aspects of inventory management including procurement of supplies and organized back stocking