Building high-quality web applications for a variety of clients, leveraging HTML, CSS, JavaScript/jQuery, PHP, MySQL and other technologies. Using responsive web design techniques to craft sites that look beautiful on any size screen. My main project has been working as the primary front-end developer on successive releases of a large-scale e-commerce application, localized in more than a dozen languages. Another area of focus has been creating and improving a custom MVC framework and corresponding CMS which together form the foundation of many of our client projects.

Worked directly with customers to efficiently identify and resolve technical issues in a fast-paced, high-pressure environment. Served as the face of the company to repair relationships with customers and restore their faith in our products. Completed repairs of computers and mobile devices.

Conducted one-on-one training sessions with customers, forming long-term relationships and fostering an enthusiastic customer base that would actively promote our products and brand. Led customer workshops and other group learning activities, both internal and external.

Worked with customers to understand their needs and present appropriate product and service solutions. Consistently exceeded expected attach rates of services through passionate and honest discussion of their value with each customer.

Updated all College of Engineering department pages to improve accessibility and provide consistency by creating shared style sheets and using modern, standards-compliant markup.

Deployed and maintained an installation of Drupal that powered Americana, a student-run online publication. Designed and implemented custom templates. Moderated submissions and comments.