Michael Mcgill Email and Phone Number
Offering more than 30 years of C-level and senior-level leadership within the restaurant industry.Executive with extensive experience driving international and domestic market development, managing, and reviewing current development agreements, and providing overall leadership and strategy for growth into new and existing markets. Dedicated leader with outstanding communication skills and a proven track record of success increasing revenue and profitability, innovating concepts, reducing costs, and driving a customer-focused culture in the public and private sector. ► Market-Leading Revenue Growth: As Chief Operations Officer for PT. Mitra Adiperkasa Tbk, grew sales by +15.2% and achieved +35.0% EBITDA growth across a restaurant group of 6 brands with 150+ stores throughout Indonesia.► International Development Expertise: As COO for PT. Mitra Adiperkasa Tbk, opened 35 new store locations from August 2018 through March 2020. As VP, International Development at Krispy Kreme, opened more than 300 new international stores in 2015 and 2016. As President of International at Kahala Brands, opened more than 100 new stores across 30 countries in 2014, the largest development period for the brand in company history.► Change Management Leadership: At PT. Mitra Adiperkasa Tbk, spearheaded a group reorganization and infrastructure realignment in 2018 that included personnel movement, streamlining of reporting structures/systems, improving operational/brand efficiencies, an enhanced digital brand presence, and the creation of a 5-year business platform for all brands with defined key performance indicators. Expertise:✭ QSR Restaurants / Fast Casual Restaurants✭ Retail Sales✭ International Operations ✭ Franchise Development✭ EBITDA Growth✭ Strategic Planning✭ P&L Management✭ Driving Positive Comparable Sales✭ P&L Management✭ Brand Development✭ New Store Development✭ New Product Development✭ Financial Analysis✭ Controllable Cost Management✭ Marketing Plans and Promotions✭ Mentoring and Coaching✭
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PresidentBobby'S Burgers Mar 2022 - PresentCharlotte, North Carolina, United States
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Chief Operating OfficerPt. Asharia Karya Indonesia - Dough Lab Artisanal Cookies Jan 2021 - Feb 2022Jakarta, IndonesiaRecruited by Dough Lab’s founder/CEO to lead, assemble and develop the necessary organizational building blocks, infrastructure, and company vision to transform this privately held, home-grown, high-end cookie brand into the dominant sweet treat brand in the Indonesian and Southeast Asian markets.• Accountable for the daily operations of the organization, covering multiple disciplines (Retail Operations, Manufacturing, Marketing, Human Resources, Business Development and Real Estate)• Work with the founder to ensure that the focus, direction and priorities of the organization match both short and long-term objectives. • Responsible for the recruitment, development and growth of the team personnel while creating an environment that reinforces the company culture. • Introduce various store models and revenue channels developing a proven set of brand assets for optimum future growth and sustainability. Key Accomplishments• Utilized a balanced growth strategy during an ongoing pandemic crisis to achieve and exceed all original 2021 revenue and EBITDA budget targets for the year. (Sales growth of +100% YOY)• Aggressively capitalized on the real estate market to open 9 new locations by year end, exceeding the original goal of 7 new locations. • Expanded 3rd party delivery partnership from one (GoJek) to four main providers (Grab, Tokopedia & Shopee) to offset mall store closers and maintaining a strong delivery segment component. • Initiated a restructuring of the organization and implemented reporting structures as well as operational and manufacturing systems that improved overall business results and efficiencies.• Collaborated with the CEO to create the company’s mission, vision statements and core values to establish the organization’s culture and future direction.• Created a 5-year business plan outlining the growth plan for the company, domestically and regionally.
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Chief Operating OfficerPt. Mitra Adiperkasa Tbk Jul 2018 - May 2020Greater Jakarta Area, Indonesia• Provided strategic leadership and direction for 115+ stores throughout Indonesia. Reported directly to the PT. MBA CEO.• Drove unit revenue growth for Krispy Kreme (33 locations), Cold Stone Creamery (26 locations), Genki Sushi (26 locations), Pizza Marzano/Express (20 locations), PAUL Bakery/Café (6 locations), and Godiva (4 locations).• Collaborated with the CEO to create and drive an organizational vision, operational strategy, and hiring needs.Key Accomplishments • Successfully achieved a +15.2% sales growth and +35.0% EBITDA growth across the brand group in 2019. • Grew sales and EBITDA of the group’s 2 marquee brands, Genki Sushi and Pizza Marzano, by +26.9% and +43.2% respectively, with Pizza Marzano achieving LFL sales growth of +7.7%. • Spearheaded a reorganization and infrastructure realignment in 2018 that included personnel movement, streamlining of reporting structures/systems, improving operational/brand efficiencies, and the creation of a 5-year business platform for all brands with defined key performance indicators (KPIs).• In late 2018, invested in first-time brand research studies for Genki Sushi and Pizza Marzano, which resulted in new brand identity campaigns in 2019 for both brands. Pizza Marzano/Express’s “Pizza Around The World Campaign,” resulted in a +10% LFL growth over the 2-month campaign in 2019 and the program was later adopted by other Pizza Marzano/Express franchisees globally. • Introduced a third party wholesale growth initiative platform for Cold Stone Creamery that resulted in a +210% LFL growth in 2019. Expanded Krispy Kreme’s wholesale partnerships to include an inflight alliance with Garuda Airlines, the national airline of Indonesia.• Reversed a 4-year negative EBITDA brand trend for PAUL Bakery in 2019; achieved YTD LFL growth of +5.9% and a 5% reduction of store expenses. • Negotiated and secured an additional 10-year extension of the Genki Sushi Master License Agreement for Indonesia until 2032. -
Vice President - InternationalKrispy Kreme Jun 2014 - Jun 2018Winston-Salem, North Carolina• Drive international market development, create and implement the international development strategy, manage and review development agreements, and provide overall leadership for development efforts into new markets.• Manage a department with 14 employees including 6 direct reports.• Review financial results on a weekly and monthly basis and lead bi-weekly meetings with the Operations and Marketing teams, who provide updates on market trends/results, key initiatives, concerns, and recommendations.• Review MTD/YTD performance and departmental updates for Finance, Business Development, Legal, Operations, Procurement/Supply Chain, Marketing, Training, Store Design, Quality Assurance, Research and Development, and Human Resources. • Travel internationally 10-14 days per month to provide continued development and direction for direct reports and field teams, and to meet with the franchisee community to address concerns, discuss market performance, and ensure stores remain on track to achieve performance goals. • Conduct meetings with prospective franchisee candidates interested in becoming a Krispy Kreme international franchisee. • Create reports and analysis for the COO and Senior Management team for board meetings.• Serve as a Board Member for the Krispy Kreme Asia Pacific Corporation.Key Accomplishments• Signed 7 new countries to the brand in 2015, including the company’s first entry into Africa. Signed 3 additional markets in 2016.• Opened 142 new stores in 2015, 163 stores in 2016; on pace to open 140 stores in 2017. • Successfully expanded a non-traditional store platform, rolled out a new beverage platform in key strategic markets, and made additional G&A adjustments that increased system-wide sales to $492 Million in 2016, including a 2.3% sales growth and 3.3% EBITDA growth. -
President, InternationalKahala Oct 2012 - Jun 2014Scottsdale, Arizona, United States• Provided overall leadership to the International division of the company and maintained full responsibility for the international performance and achievement of financial goals and objectives for the Cold Stone Creamery, Blimpie Sub Shops, Great Steak, Taco Time, and Surf City Squeeze brands. • Managed a department with 9 employees including 5 direct reports: 3 Directors of International Operations, a Senior Director of International Development, and a Director of International Training. • Oversaw continued new store and brand concept development and the daily operations of the brand.• Served as a member of the Senior Leadership Team and provided ongoing strategic direction and vision of the company with direct accountability to the board of directors. • Reviewed financial results monthly and led meetings with the international team, who provided updates on market trends/results, key initiatives, potential concerns, and recommendations.• Collaborated extensively with other members of the Senior Leadership Team to develop and implement strategic positioning of the company and future direction. Key Accomplishments• Opened more than 100 new stores across 30 countries in 2014, the largest development period for the brand internationally in the company’s history.• Signed development agreements with 5 new markets and opened operations in 7 new markets.• Introduced an expansion of an ice cream product line into the grocery and convenience store channel with retail manufacturing programs in Japan, Korea, and Taiwan that increased annual revenue by 7-10% in 2013. • Increased segment EBIDTA annually in 2012 and 2013 by 3% and 5% respectively by establishing regional dairies and commissaries for the Cold Stone Creamery brand globally across 5 continents, and implementing a consolidated approach to franchisee partner support that leveraged resources across several brand platforms. -
Senior Vice President, InternationalKahala May 2007 - Oct 2012Scottsdale, Az• Provided overall leadership to the International division of the company and maintained full responsibility for the international performance and achievement of financial goals for the Cold Stone Creamery, Blimpie Sub Shops, Great Steak, Taco Time, and Surf City Squeeze brands. Key Accomplishments• Increased annual revenue growth by 5% year-over-year in 2011 and 2012 by introducing sales programs for product licensing, as well as programs for group and catering sales. • Introduced a variety of store footprints (kiosk designs) that increased store development, lowered initial CapEx, and resulted in a faster ROI and payback for the franchisee community. • Oversaw a specific market product innovation rollout in Japan and Korea for Cooly’s, a yogurt based summer beverage that drove double-digit sales growth in 2011 and became part of the seasonal core menu throughout Asia Pacific.• Managed the team responsible for planning and executing the Cold Stone Creamery global franchisee conference from 2009 – 2012. In 2012, the conference held its first global competition for Cold Stone Creamery hourly employees that celebrated the true spirit and culture of the brand.
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Director Of International Operations / Area DeveloperKahala Oct 2003 - May 2007Scottsdale, Az■ Hired, led, and developed a 12-person team from the ground floor to support a 9-state region in the Southeastern U.S. and the Caribbean. Key Accomplishment■ Successfully opened 100 new stores over a 2-year period.
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Senior Director Of OperationsInteractive Motorsports & Entertainment Company Oct 1997 - Nov 2003Indianapolis, Indiana Area• Oversaw multi-unit operations for a proprietary, high-tech, entertainment and retail NASCAR-licensed company.• Created company-wide roll outs for various technical operations products, programs, and systems.
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Assistant General Manager / Management Training ManagerPlanet Hollywood International May 1996 - Oct 1997Orlando, Fl• Held dual management role in restaurant, generating over $31M in yearly sales with a staff of over 400 employees.• Graduated over 40 Managers with diverse ethnic and cultural backgrounds from one of only two worldwide company training sites.• Created and implemented a customized training program, which streamlined costs while producing more well-rounded Managers. -
General Manager - T.G.I. Friday'SMain Street & Main May 1991 - May 1996Phoenix, Az• Received numerous awards for continued excellence in surpassing company goals and standards; oversaw SSS increase for four consecutive years (1992 to 1996).• Directed supervised training of Managers and opening team for new T.G.I. Friday’s franchise in South Korea.
Michael Mcgill Skills
Michael Mcgill Education Details
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Political Science
Frequently Asked Questions about Michael Mcgill
What company does Michael Mcgill work for?
Michael Mcgill works for Bobby's Burgers
What is Michael Mcgill's role at the current company?
Michael Mcgill's current role is President, Bobby's Burgers by Bobby Flay ★ Restaurant Executive.
What schools did Michael Mcgill attend?
Michael Mcgill attended Arizona State University.
What skills is Michael Mcgill known for?
Michael Mcgill has skills like Leadership, P&l, Team Building, Food Service, Brand Development, Retail, Food, Profit, Franchise Consulting, Restaurant Management, New Product Development, Ebitda Growth.
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Mike McGill
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