Michael John Esteban, Mit Email & Phone Number

Manila, National Capital Region, Philippines

12F Uptown Place Tower 2, 5 & 9 East And 11Th Drive, Bonifacio, Taguig Ph

Lead all technical aspects of ServiceNow project delivery and solution delivery.• People, Resource and Financial Management• Solutions Planning and Design• ServiceNow Implementation• Project Management• Technical / Functional Training • Coaching

12F Uptown Place Tower 2, 5 & 9 East And 11Th Drive, Bonifacio, Taguig Ph

12F Uptown Place Tower 2, 5 & 9 East And 11Th Drive, Bonifacio, Taguig Ph

11F Uptown Place Tower 3, 5 & 9 East And 11Th Drive, Bonifacio, Taguig Ph

Ayala Boulevard, Manila

Free Elective (IT Subjects)

30F Philamlife Tower, Paseo De Roxas Cor Ayala Ave, Makati City

Lead all technical aspects of project delivery and solution delivery including:• Application UI Configuration• Workflow Configuration• Development of required client specific reporting• Development of requirement integration components (SSO, LDAP, etc)• Key member of the overall implementation project team• Prepare all client facing and internal deliverables that are technology related• Interface with ServiceNow technical teams, to successfully set up the SaaS platform• Drive the continuous improvements of our implementation methodology and service offerings based on client experiencesAs a Team Lead• People / Resource Management• Technical / Functional Training • Coaching

2600 Legarda St., Manila City

Teaching the following IT subjects: Wireless Programming, Computer Architecture, Quality Consciousness, Habits and Processes, Operating Systems, Software Engineering, Database Design, Thesis Writing and various IT subjects including net centric projects and activities

31F One San Miguel Avenue Bldg, San Miguel Ave Cor. Shaw Blvd. Pasig City

Major Duties: • Day to day support of Emerson’s Aceva and GetPaid applications. On a daily basis, perform source to division and division to source reconciliations• Software application server administration, supporting all instances, including, development, stage and production environments. Develop, document, maintain and publish integration testing templates• Review application logs to identify and assist in user issues resolution as well as with implementation issue troubleshooting. Perform post issue root cause analysis, working with software vendor, as needed, to provide any software patching or actions needed for a long term resolution.• Document processes and to effectively catalogue them for easy access and cross training purposes. This would also include summarizing issues encountered and along with any and all solutions to the exceptions.• Upon user review, validation and signoff; moving a division's server application’s setup from stage into the production server, ready for go live• Pre-Go Live, work with the business application project team to gather configuration requirements and deploy the configurations into the staging instance for acceptance testing prior to go live• Assist in the pre and post implementation support as well as any division platform migration so as to provide a smooth transition and minimal impact to users• Participate and support, working with the business project team in the User Acceptance Testing of a division’s instance• Develop shell scripts integrated with scheduled tasks, for automation of processes related to monitoring, maintenance, and security of the GetPaid applications across Dev, Stage, and Prod instances.

• Project Management and execution of data focused projects to support organizational goals• Data Administration of Global Data Warehouse customer related information including customer hierarchies, industry codes, sales, contacts, addresses, cross references, and Dun & Bradstreet linkages. • Application support for technical contacts involved with feeds and extracts of data between Global Data Warehouse and operational system. • Direct user support for key management personnel.• Develop Web Based Systems on open source API (Google) to extend the Global Data Warehouse functionality.

• Data Warehouse administration and user support• Data Analysis and Ad HOC Reports Generation through Oracle SQL • Oracle Portal extension via web development and programming• Responsible for Extraction, Transformation and Loading process of the warehouse• Documentation of new processes, tools and functionalities• Provide user training from platform to top executive level

Doctorate, Information Technology

Activities and Societies: 5th UEKamaynilaan Research Presenter, Seminar Speakership, Academe Consultant.

Masters, Information Technology

Activities and Societies: Seminar Lecturer, Undergraduate Thesis Panel, Research and Development GroupCompleted Thesis: Development.

Bachelors, Computer Science

Activities and Societies: Computer Association (COMPASS), Accredited Clubs and Student Organizations (ACSO), TUP Web and Systems.