Mike Vitale Email & Phone Number

New York, Ny, Us

Wakefield, Ma, Us

- Led the transformation of the Development team from a legacy technology stack to a modern, cloud-native infrastructure.- Spearheaded the design, development, and deployment of a new Firewall as a Service (FWaaS) platform targeting network service providers.- Enhanced scalability, efficiency, and security through innovative technology, aligning the platform with industry-leading standards.- Positioned Sea Street Technologies at the forefront of network defense, driving operational agility and improved client outcomes in a digital-first environment.

Level 3, Queensland, Au

- Responsible for Megaport ONE, a white-label, multi-tenant Software as a Service (SaaS) platform designed for the enterprise, including Fortune 100 clients, and managed service providers on a global scale.- Lead the software development lifecycle from ideation and requirements gathering through implementation, ongoing maintenance, and product enhancement initiatives in an Agile, continuous development environment.- Present key product updates and roadmap initiatives to the Megaport board, executive team, and clients.- Manage, mentor, and lead a high-performing SaaS software engineering department including DevOps, InfoSec, Front/Back End, QA and AI/ML, delivering AI/ML innovations, updates, and improvements.- Ensure all products and services maintain compliance with federal regulations, internal policies, and industry/international standards.- Designed and implemented a cloud-native, scalable, and fault-tolerant SaaS platform on Google Cloud, leveraging a microservices architecture. - Strategically distributed components across multiple regions for optimal performance/availability and ensured cloud portability, making the platform adaptable to all cloud providers (e.g. AWS, Azure).- Launched a prediction web service that uses machine learning and historical bandwidth utilization to produce regular forecasts for network services, improving capacity planning and accuracy, removing manual effort/intervention, and preventing service level drops for clients.- Used retrieval-augmented generation (RAG) to allow users to submit documentation to ChatGPT API, enabling custom interactions, improving speed and accuracy of the results.- Leading the research, development (R&D), and implementation of the future tech suite for Megaport. Key projects include: - ML-based network anomaly detection system that enhances operational security. - Proof of concept demonstrating post-quantum secure data transmission.

- Led all aspects of technology strategy, execution, and innovation for a startup, resulting in a $15M acquisition within 1.5 years.- Directed daily operations within a fast-paced environment, including software planning, development, and implementation.- Researched, prepared, and led client demonstrations and onboarding during the sales and integration processes.- Implemented the security programs and protocols, QA automation, and 3rd party pen testing leading to zero vulnerabilities during tenure.- Translated complex business requirements and high-level vision into actionable product roadmaps and strategies.- Built the company’s first API strategy and tools, enabling rapid integration and development for high-demand features.- Developed a SaaS platform and the accompanying technology suite that integrates with major cloud service providers, including AWS, Azure, GCP, Oracle, and Digital Ocean to enable clients to deploy cloud-native infrastructure and applications across multiple clouds simultaneously.- Developed a discovery service that allows clients to find GPU hardware (e.g. NVIDIA) within each supported CSP region, reducing manual search effort and reducing time to deployment for AI/ML applications.- Enhanced the platform by integrating with industry leading network-as-a-service (NaaS) providers.

Alpharetta, Ga, Us

- Responsible for PGi’s Webcast division serving Fortune 1000 enterprise clients including Goldman Sachs, Morgan Stanley, PwC, KPMG, Deloitte, Cisco Webex and Citrix GoTo (now LogMeIn).- Led a team of 50 in developing and delivering against the product roadmap, including all webcast SaaS innovations, leading to double digit annual revenue growth (100% YoY growth in 2020).- Oversaw the delivery of 30,000+ live webcasts each year. Live audiences often exceeded 10,000 simultaneous viewers with the ability to capture registration details, surveys, Q&A, and interactivity.- Managed the day-to-day operations for the entire technology organization including Developers, DevOps, DBA, QA and Product Design teams.- Integrated cutting-edge translation technology (Amazon Translate) to become one of the first service providers to automatically translate streaming audio and video files with the ability to edit and synchronize.- Launched a web service that analyzed MP4 files using machine learning to automatically index and categorize content.- Featured presenter at annual Sales Kick-off event in Las Vegas.- Maintained SOC 2 Type 2 Certification annually.

New York, Ny, Us

- Architected a software-as-a-service (SaaS) platform capable of scaling to serve tens of thousands of live audience members with full interactivity, a decade before such scalability was achievable across the industry.- Grew the business from $2M in annual revenue with 12 employees to $18M with 50 employees prior to an acquisition.- Acquired hundreds of Fortune 500 clients across financial, pharmaceutical and technology sectors.- Delivered hundreds of thousands of mission critical live broadcasts including town halls, investor relations, crisis communication, and marketing events.- Successfully recruited, integrated, and managed a team of in-house software engineers and off-shore development teams to enhance and maintain the platform.- Ensured the company was well-positioned on the forefront of new technology, enabling adaptive and rapid response to significant industry changes.- Early adopter of CI/CD and Agile software development practices. Successfully delivered hundreds of software releases.