Michael Phipps Email & Phone Number

I am a highly accomplished, driven, high-energy and internationally experienced business intelligence leader talented in providing strategic and tactical insights from data and seeing these insights used to make real change. With my ability to deeply understand the business and develop subject matter expertise, I thrive in driving strategic objectives and transforming nascent ideas into productive and rewarding results. I bring a rich background and expertise in business intelligence, data analytics, strategic planning & execution, team leadership, change management, project management, risk assessment, stakeholder engagement and continuous improvement within healthcare and gaming sectors across Australia and Switzerland.As a trusted advisor, I have provided thought leadership, established credibility and built strong partnerships with business leaders, colleagues and external stakeholders to communicate and influence strategic decisions. I draw from my proven ability to analyse data and produce actionable intelligence and expert knowledge of analytical tools and methodologies as well as organisational structures and functions to provide insight into strategy development and implementation and guidance on a range of operational and organisational issues. In pursuit of operational and service excellence, I lead, inspire and mentor agile cross functional teams and managers to acquire knowledge, skills and solutions to strategic and tactical business problems.My years of experience in collaborating with stakeholders at every level fine-tuned my natural interpersonal and leadership skills, further enabling me to empower and reinvigorate teams in achieving organisational and strategic objectives. I possess strong work ethics, together with a commitment to collaborative and agile ways of working. I approach work with a creative, problem solving mindset that promotes teamwork and values different perspectives

Listed skills include Analysis, Business Intelligence, Operations Management, Strategy, and 46 others.

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  Director Business Intelligence

  Canberra Health Services

  Apr 2012 - Present - Canberra, Australia

  As a Director, Business Intelligence, I provide business intelligence insights to ACT Government, Senior Executive and clinical leaders within Canberra Health Services across multiple subject domains in healthcare. I lead, manage, mentor and develop a team of developers to provide high quality reporting and insights to the Canberra Health Services Operations to support organisational data-driven decision-making.Acting as a data product owner, I translate business needs into data projects and data projects into business implications, identifying opportunities and innovative approaches to change to implement data solutions to operational problems. I leverage high degree of expertise in data analysis, including the design of queries and reporting solutions from various clinical, financial and operational databases to provide business intelligence solutions and insights using modern tools and technologies To be effective in this role, it is imperative to maintain rapport and establish trust and credibility with executive and key stakeholders to foster organisational awareness of business intelligence capabilities and catalyse dialogue on key strategic issues.Key Achievements:• Successfully established the Performance Information Portal which provided a platform for self-service reporting and insights across the ACT Health system and delivered live reporting, theatre utilisation, inpatient history and non-admitted data. • Successfully built capabilities and competencies of a team of 10 information officers and 4 analysts in leading edge business intelligence practices to effectively deliver suites of information and reports to the Operation in a tertiary hospital.• Served as a strategic and trusted advisor to Senior Clinicians and some key Executives, influencing structure and inclusions in ACT wide accountability indicators, including the COVID-19 elective surgery waiting list recovery plan.