Michael Reese Email & Phone Number

West Des Moines, Iowa, United States

Partner with directors, application developers, technicians and other engineers from IT areas to design components and makes recommendations for architecture improvement.Lead extensive collaboration between engineering peers to ensure that architecture and solution designs are rationalized and integrated across IT functions and business units.Analyze financial services industry and technology trends to determine potential impacts to our business and proactively partner with application and infrastructure teams to create road maps which consider near term and long-term health of systems, and technical currency. Recommend technology direction and/or adjustments to incorporate in the business plansResponsible for ongoing mentoring, training, and education of technical staff within their domain, to ensure skillsets are appropriate for current and future technologies. Research, design and implement new initiatives to improve implementation, administration and maintenance of infrastructuresystems and tools with opportunities for efficiency and automation in mind and provide recommendations for adoption/rejection.Develop System and Design Documentation describing the system requirements, operating environment, system and subsystem architecture, files and database design, input output layouts, machine interfaces, processing logic, and external interfaces among others.Accountable for assigned infrastructure systems and troubleshoot complex problems to ensure timely resolution. Analyze existing procedures and consider alternatives to complex technical configurations.Work with external vendors molding strategic direction of vendor systems to support the strategic direction of Farm Bureau.Assist IT management with resource management issues including resource allocation, training goals and mentoring.Sponsor, manage and/or participate in special projects as requested.

Developed and communicated technology architectural designs and standards for enterprise IT solutionsMaintained technology roadmaps for global IT solutions.Evaluated and recommended technologies and IT strategies.Designed and oversaw architecture for Infrastructure & Operations technologies, including Microsoft Teams, Microsoft Exchange, SharePoint, Azure Virtual Desktop, desktop software deployment, conference room tools, and other technologies.Led the successful deployment of Microsoft Teams to 40,000+ knowledge workers during global pandemic.Developed standards and process verification and validation documentation across user-facing technologies.

Evaluated and deployed new technologies in the end-user space, including telephony, mobility, desktop computing, and collaboration.Delivered five technology innovation events annually, showcasing new technologies to end users and business leadership.Recommended and delivered 22 technology innovation projects.Provided architectural oversight to delivery teams across the end-user space.

Led the team responsible for the administration, deployment, and support of 4000+ John Deere Windows servers, globally.Automated the deployment of 50+ physical and virtual servers monthly.Implemented “follow the sun” support for global Windows servers.Managed $2+ million annual budget.

Johnston, Iowa, United States

Administered, deployed, and supported network and server infrastructure for JDF sites in the United States.Worked with the business to plan and deliver infrastructure support for business projects.Modernized monitoring and alerting systems for JDF infrastructure.Created and delivered advanced network training to all JDF Infrastructure Engineers.

Led the migration of global user-facing applications from offshore-hosted sites to Marshalltown data center.Managed the team responsible for supporting, updating, and upgrading global user-facing applications used by customers to size and order valves and other components.

Managed customer-facing terminal server farm supporting dealerships across Latin America.Managed the deployment and support of IT infrastructure across Latin American facilities, including global Exchange migration, Active Directory forest upgrade, and the deployment of Windows and Linux servers regionally.Managed the updating and patching of 10,000+ Windows client and server devices in the United States and Canada using Microsoft WSUS.

Provided end-to-end IT support for small businesses, non-profit organizations, and government agencies.Responsible for implementation, management and support of PCs, terminals, servers, applications, and networks for 40+ clients.