Michael J. Schaefer Email & Phone Number

Milwaukee, Wi, Us

Collaborates with business unit leadership and internal stakeholders to identify key strategic training needs in multiple work locations. Creates training strategy to accomplish such short and long term needs. Manages, identifies and delivers appropriate training within set budgetary guidelines. Core responsibilities include:- Identify and assess strategic training needs of the business unit in partnership with key leadership and Human Resources- Evaluate and improve onboarding process to meet business needs- Research internal and external sources to provide necessary training- Schedule and ensure delivery of identified training and periodically measures the effectiveness of training initiatives- Manage applicable training budgets- Negotiate with training vendors to prepare contracts and acquires approval of appropriate business leaders - Perform full range of managerial responsibilities which may include but not be limited to: interviewing, hiring, coaching and developing employees; planning, assigning and directing work; EEO/AA; performance management; department budget

Milwaukee, Wi, Us

Conducted, developed and produced training programs and materials for company products and customers (Briggs & Stratton Standby Power & Allmand Job Site). Maintained and improved the classroom and workshop facilities, demo products, and course giveaways for training programs. Developed training programs based on feedback from the business. Key initiatives in this position included:- Enhanced the effectiveness of existing training programs and delivery methods, to increase the reach - Partnered with Marketing Leadership and Training Manager to develop and launch the Briggs & Stratton Power Academy (LMS) and supporting online training eCourses- Collaborated with internal stakeholders to develop educational materials to support multiple product launches, including the launch of a scalable ‘Standby Demo Box’ (generator in a box)- Attended and lead training at high visible functions such as sales meetings, trade shows and specialty dealer/customer meetings, and positively impacted the student’s overall learning experience

Cross-functional and department responsibilities that support the design, development, and execution of technical and product training materials, curriculum development processes, and learning management systems. My duties as an instructor offered opportunities to interact with customers and employees from all over the world, ensuring the right content was delivered for the needs of each student. The roles that followed allowed me to combine my Technical Communication studies with my growth as an instructor, establishing efficient and effective policies and implement innovative delivery methodologies.

Madison, Wi, Us

Created internal- and external-facing instructional materials designed for multiple delivery methods, evaluating training effectiveness. Collaborated with subject matter experts, supporting the instructional design process in researching and developing content for use in training materials, presentations, storyboards, and/or assessments. Participated in department group efforts, improving curriculum and training processes by providing continual feedback and recommendations on existing curriculum and implementing new and revised material in accordance with department procedures.

Madison, Wi, Us

Responsible for the design and development of training materials and courses that support the company’s technical products. Course content developed delivered in person and/or via distance learning methods. Created technical training materials for TomoTherapy employees, customers and third party organizations. Expected to interact on a regular basis with both internal and external clients and was also needed to effectively demonstrate the ability to build or enhance the necessary instructional content and course materials in the appropriate format based on needs analyses, course effectiveness monitoring, documentation and/or requirements. Additionally, this role was required on occasion to conduct technical training courses for employees and/or customers primarily in the area of specialty related to the TomoTherapy product line, either in person or via distance learning methods.

Madison, Wisconsin, Us

Responsible for the development and delivery of technical training and class materials for the technical support personnel, i.e. TomoTherapy installers and field support personnel, customer personnel and third party organizations. Conducted technical training courses for customers and/or employees in the use of complex service situations for the entire TomoTherapy product line. Interacted with customer and functional organizations to develop specifications for content of courses. Prepared lesson plans from engineering documentation, field service requirements or software documentation. Worked with engineering, technical support and manufacturing to ensure that course material reflects current product features. Instructed participants in both classroom lectures and laboratory sessions – in person and via distance learning methods. Followed up to determine applicability of course material. Assisted the Technical Training Manager in the development and implementation of the TomoTherapy customer training program.

Updated current parts catalog, instruction manuals and instruction sheets from Adobe Framemaker files into an Adobe InDesign format. Photographed, color correct and upload parts and product line photos for private and public web catalog. Consulted on the conversion from previous website to the current, Content Management System (CMS) driven web site.

Completed website redesign. Photographed, color correct and incorporate all photos into the website's design. Created tri-fold mailing brochure and "How to Maintain Polymertechnology.com" documentation.

Bachelor'S Of Science, Technical Communication, Academic Honors

High School

Education record