Michael Spriggs Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

Partnering with financial advice practices across QLD via digital channels and face to face, to support their clients and businesses to lead Healthier, Longer, Better Lives. Supported through AIA's product offerings in the retail market of Life Insurances, Health Insurance and AIA Vitality.

Brisbane, Queensland, Australia

Partnering with financial advice practices across Australia to promote, educate and implement insurance product solutions for their client needs. Demonstrating the BT Life Insurance offer and adviser support tools, whilst supporting all areas of a practice from initial needs assessment, advice implementation, existing client maintenance through to claims support. Building strong relationships with an advice practice to promote ongoing support for our products through sales and retention activities.

Partnering with financial advice practices across QLD to tailor insurance solutions for their client needs. Promoting and demonstrating the MLC Life Insurance product offer, whilst supporting all areas of a practice from needs assessment, product implementation and client maintenance through to claims support. Building strong relationships with all areas of an advice practice to promote ongoing support for MLC products through sales and retention activities.

Brisbane, Australia

Supporting the MLC Insurance sales team and their adviser's with MLC's Insurance offer. Partnering with the BDM's and Sales management team to design and implement sales campaigns. Plan and deliver in house and off site customer events, sales reporting and panel management. Internal and external relationship management, whilst support new and existing customer's needs.

Brisbane, Australia

Working closely with a panel of adviser offices to support clients in their day to day insurance needs. Focusing on supporting the advice practices with Product knowledge and capabilities, quotation support, application requirements and processing from data capture and completion. Providing end to end application support, implementation and suspense management. Partnering with sales teams to delivery training and product support with key practices, to grow and maintain relationships and product sales.

Brisbane, Australia

Group and Individual training design and delivery, Coaching, Training support, Quality control, Process development & management, record management/reporting, Project delivery. Stakeholder management across the business - sales, administration teams and management, product, marketing, legal, system design/support and claims teams.

Brisbane, Australia

Focus on the quality of call handling for the MLC adviser service centre - Group training design and delivery, Project delivery, Coaching, Training support, Quality control, Process development & management.

Brisbane, Australia

Working closely with a panel of adviser offices to support customers in their day to day super and investment product needs. Focusing on supporting advice practices with product knowledge and capabilities, quotation support, application requirements and processing. Providing end to end application support, implementation and suspense management. Partnering with sales teams to deliver training and product support with key practices, to grow and maintain relationships and product sales. Working closely with adviser offices to support their clients Investment needs.

Sydney, Australia

Assisting adviser offices with enquiries on MLC's retail product offerings - MLC Insurance, MasterKey Super/Pension & MasterKey Investment products. Focusing on inbound adviser practice contact centre activities day to day, in supporting new and existing customer growth and retention. Educating in product offerings, adviser tool capabilities and supporting client needs across the product offerings.

Mosman, New South Wales, Australia

I was Chef De Partie for the functions kitchen at the Bathers Pavilion.Working closely with the head chef of the cafe kitchen, we would manage the day to day functions and support the cafe kitchen team in between. Managing all areas of back of house event management, food ordering, preparation and service requirements. Mentoring junior chef's and apprentices as they cycle through the different sections of the kitchen.

St.Lucia Campus Brisbane, Queensland

I started at the college as a third year apprentice in January 2000. Taking charge of daily meal preparation and service for 120 live in college residents during semester, along with conferences and college guests throughout the year.I was offered the opportunity to take on the Sous Chef role once completing the apprenticeship in my third year.Working on but not limited to menu design, stock ordering and control, staffing, training of apprentices and staff, functions both on site and external, supplier management, stake holder management etc.I received a runner up apprentice of the year award during this time and continued my studies with advanced trade certificate in patisserie.I was very fortunate to also play a major role in the design and delivery of a complete kitchen redesign for the college facilities. Focusing on providing state of the art equipment and facilities that made all areas of the kitchen more efficient.

Brisbane, Queensland, Australia

Starting as a second year apprentice with the group I was utilized across multiple sites throughout the year for the company's locations - Shingle Inn, Britannia Inn, Gilhooleys and Dubliner Bar.Taking charge of dedicated sections of the kitchen to prepare and serve menu items day to day. Playing a hand in menu design and review, stock control, mentoring junior staff and quality control.

Diploma Of Financial Planning, Financial Planning And Services, Complete

Advance Trade Patisserie, Baking And Pastry Arts/Baker/Pastry Chef, Complete

Trade Certificate Cookery, Culinary Arts/Chef Training, Complete

Completing my apprentice qualifications with the first 12 months of TAFE based studies at the Mt Gravatt campus throughout 1997. I.