Senior Software Engineer
CurrentIntegrating Microsoft RMS (Headquarters and Store Operations) with SYSPRO and an in-house CRM application to provide the Zounds hearing consultants with a more efficient and reliable point-of-sale interface.
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Michael Sussman is listed as Business Systems Manager at Zounds at Zounds, a with 73 employees, based in Gilbert, Arizona, United States. AeroLeads shows a work email signal at cox.net and a matched LinkedIn profile for Michael Sussman.
Michael Sussman previously worked as Senior Software Engineer at Zounds and Business Systems Manager at Zounds. Michael Sussman holds Bse, Computer Systems Engineering from Arizona State University.
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Michael Sussman is a Business Systems Manager at Zounds at Zounds. He possess expertise in business systems, software. Colleagues describe him as "I am very honored to have worked with Michael. His work ethic, attention to detail, and customer service are surpassed by few. As a team member, Michael always ensured his tasks were completed on time and in an exemplary manner. As a team leader, Michael was decisive, professional, and caring. I would gladly work with or for Michael again." and "Computer Telephony Integration is the place where Michael and I shared our inter-action. That inter-action from his side was custom CTI applications being created / supported and the per-sale from my side via CommSource group to our branch and dealer channels. Michael is first rate in his response time to customer requests and issues that need to be addressed for complete success. Out side of work Michael is still the reigning chess champion form the group’s unofficial torments with no rematch planned by myself."
Listed skills include Business Systems and Software.
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Integrating Microsoft RMS (Headquarters and Store Operations) with SYSPRO and an in-house CRM application to provide the Zounds hearing consultants with a more efficient and reliable point-of-sale interface.
I used to manage two small teams: The first was a team of engineers (including myself) responsible for creating and maintaining software developed in-house and used by the stores; the second was a team of analysts who were responsible for rolling out a company-wide ERP solution with SYSPRO at its core. Due to the economic downturn, Zounds was forced to lay off 4 out of every 5 employees towards the end of 2008, and I had no one left to manage.Now, my primary responsibility as the company's Business Systems Manager is to ensure that:1) The custom software solutions and business processes are in place to enable all of our stores to manage customer relations and sell our products. I develop the custom solutions using C#, ASP.NET, and SQL Server.2) All of the corresponding sales and customer data synchronizes back to a central, corporate database in a timely manner. I have created and maintain a number of internal utilities to assist me with this task.3) Corporate personnel obtain the reports necessary to operate the company on a day-to-day basis. In addition to creating reports in Excel and Crystal Reports, I have developed and maintain a permission-based software tool to allow corporate personnel to view data in a more flexible and interactive environment.
Taking care of four kids and a house: Cooking meals, cleaning dishes, doing laundry, changing diapers, buying groceries, helping with homework, organizing activities, and basically doing more work than I have in all of my other jobs combined.
Software development in Delphi.
Other employees you can reach at zoundshearing.com. View company contacts for 73 employees →
Larry Neyhart
Colleague at ZoundsWaterville, Ohio, United States
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John Dechmerowski
Colleague at ZoundsOrlando, Florida, United States
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Jackie Jones
Colleague at ZoundsMesa, Arizona, United States
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Fan Wu
Colleague at ZoundsPhoenix, Arizona, United States
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JA
John Azeltina
Colleague at ZoundsTempe, Arizona, United States
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Terry Vaughn
Colleague at ZoundsBucks County, Pennsylvania, United States
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Jeannine Mizelle
Colleague at ZoundsNorth Port, Florida, United States
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Sue Williston
Colleague at ZoundsSun City Center, Florida, United States
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Dean Essa
Colleague at ZoundsMesa, Arizona, United States
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Myra Hall
Colleague at ZoundsCasa Grande, Arizona, United States
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Michael Sussman works for Zounds.
Michael Sussman is listed as Business Systems Manager at Zounds at Zounds.
AeroLeads has found 1 work email signal at @cox.net for Michael Sussman at Zounds.
Michael Sussman is based in Gilbert, Arizona, United States while working with Zounds.
Michael Sussman has worked for Zounds, Integreat Concepts, Inc., Sussman House, Per-Se Technologies, and Creative Computer Media.
Michael Sussman's colleagues at Zounds include Larry Neyhart, John Dechmerowski, Jackie Jones, Fan Wu, and John Azeltina.
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Michael Sussman holds Bse, Computer Systems Engineering from Arizona State University.
Michael Sussman is listed with skills including Business Systems and Software.
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