Michael Turner Email & Phone Number

Kirkland, WA, US

Santa Ana, CA, US

Heading up Product Management for First American's Platform Engineering and Developer Experience team in order to create a first class developer-led platform that treats our builders like the rockstars they are and lets them focus on doing what they do best, which is provide innovative business value for our company and our customers as quickly, securely.

Seattle, WA, US

• Led product management and user experience & research (UXR) teams to create a product portfolio that accelerated end-to-end developer journey, SDLC automation, and security for 6K+ internal developers:
• Created and executed the product strategy for a developer metrics platform to track and target improvement of DevOps maturity KPIs such as production readiness, deployment frequency, lead time, change success rate, and.
• Launched EG-wide developer bootcamp with “hello world” applications that enable developers to ship production applications on their first day of employment; reducing time to productivity from 3 weeks to 1 day enhancing.
• Partnered with EG’s global security leadership team, identified a multi-year product strategy, organizational OKRs, roadmap, and secured $27MM of incremental funding from the CTO to enable integration of all aspects of.
• Built a high performing team from the ground up; recruited, hired, and managed 8 product managers, graphic designers, and technical writers.

Seattle, WA, US

• Led CEO sponsored company-wide product initiative to simplify the way 6K+ internal developers create and consume developer ecosystem content at scale:
• Simplified the software development ecosystem by retiring over 200 redundant tools generating $50M+ in business value from L&M savings, resource re-allocation.
• Created the Expedia Group “Developer Front Door”, using Spotify’s backstage.io, designed to simplify the discovery and configuration of 30K+ services, 7K+ APIs, and 200+ developer tools:
• Enabled builders to rapidly create platform service and publish them to a centralized marketplace for internal and external use.
• Achieved payback period of 1 quarter against initial internal investment of $1MM.
• Presented Backstage proof of value metrics and adopter journey to engineering platform leaders at Toyota, Zulily, Udemy, LinkedIn, and GoDaddy.

Seattle, WA, US

• Created and led the consolidation strategy of multiple disperate tools into enterprise scale platform capabilities:
• Established an auto-remediation platform, built using AWS technologies, restored service outages for EG’s mission critical eCommerce applications achieving revenue risk avoidance of $15MM per year.
• Achieved an L&M savings of 40% and $3MM/year labor savings through launch of consolidated enterprise workload automation platform (Stonebranch UAC) that automated numerous business processes including ETLs, partner.
• Recruited and managed a global team of 12 Software and Infrastructure Engineers. - Mentored team of 6 technology interns from the YearUP school - 60% of my direct reports have been awarded promotions within 18 months.

Bridgewater, NJ, US

• Directed strategy and execution of Synchronoss’ flagship product, eCommerce automation platforms, to AT&T eCommerce (att.com and business.att.com), the company’s largest customer with a collective annual service.
• Key member of the technology team responsible for the successful launch of the service activation platform that exclusively supported the online sale of all iPhones from 1st Generation through 5S.
• Delivered the service activation platform that enabled AT&T's customer service team to provision wired services such as: U-verse Fiber, DirecTV, DSL, and Home Telephone which significantly reduced cost per transaction.
• Ensured optimum performance and resiliency for the service activation platform responsible for processing 1.2 million monthly mobility transactions with a 98.5% end-to-end automation rate.
• Oversaw development of the ATT.com branded Smartphone and iPhone unlock microsites that enabled millions of customers to resell their devices on the open market following term completion with AT&T.
• Recruited and managed a team of five Project Managers, Business, Systems and Data Analysts.

East Aurora, NY, US

Served as the sole software development subject-matter expert (SME) for solution design, development, and launch of requirements management applications for FAA certification of the Boeing 787.

Led product development and release activities for a startup provider of distributed networking and cloud computing software solutions to industry-leading customers such as Intel, Sprint, and Gateway.