Service Coordinator
CurrentResponsibilities include such tasks as researching community, local and national services for seniors; opportunities; transportation; meals and services provided specifically for seniors May work with government agencies such as Department of Aging to obtain available services for residents.Assists and advises residents and families of the services which may be necessary to maintain a self-reliant lifestyle.Promotes wellness activities for all residentsEducates residents, families, and staff on available community resources (for example, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening/wellness and legal advocacy)Assists residents in building informal support networks among themselves and with family members and friendsActs as a liaison between community agencies, service providers and residentsWorks as a team member with facility manager and other housing management staff in serving residentsEncourages residents to be proactive in meeting their social, psychological, and physical needsFacilitates meeting of needs when necessary, but avoids the creation of unhealthy dependenceUses the least drastic intervention necessary to alleviate a problem situationMay assist residents or coordinate training for residents in understanding lease obligationsMonitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactoryPerforms service management function for all residents needing assistanceProvides limited case management (i.e. evaluation of social psychological and physical needs and the development of service plan) for a resident when such service is not being provided by the general service communityEducates residents on service availability, application procedures, residents rights, etc both individually or as a group