Manager, Program Services
CurrentAs a member of the City’s Extended Leadership Team, I oversee the delivery of recreation programs and services, as well as the operation of indoor and outdoor recreation facilities. This includes working closely with internal and external partners, community organizations, and other departments to ensure that recreation programs, services, and facilities meet community needs, meet quality assurance goals, and align with corporate and Council strategic priorities.• Manage a complex, multi-million-dollar operating budget with direct and indirect generation of millions in revenue. • Oversee a large group of employees across three business units. Provide direction, coaching, and mentorship to a team of leaders to develop strong teams and drive operational excellence.• Develop and implement operational plans in alignment with Council’s vision and the City’s Corporate Business Plan.• Collaborate with marketing, communications, sponsorship, employee services, finance, and facility services to support the programs and services offered as well as the facilities they are offered in.• Contribute, as a key leader, to the planning of future facility developments & projects.• Lead key initiatives to reduce barriers to participation and promote healthy lifestyles. This includes client/stakeholder engagement, program development/evaluation, and external partnerships. • Represent the division on initiatives that generate impacts across the organization and community.• Sponsor and oversee a variety of projects that support the latest programs, services and facilities to drive outcomes that lead to a healthy and vibrant community.