Michael Wells Email & Phone Number

Washington, District Of Columbia, Us

• Led the global partnership instrumental in the successful acquisition of Adlumin.• Overachieved sales quotas in the first year by successfully recruiting, onboarding, and enabling national partners to resell and develop tailored service offerings, expanding market reach, and driving increased adoption of Adlumin solutions.• Led revenue growth across North America, APAC, and EMEA regions by implementing partner enablement programs and fostering strategic alliances, resulting in all three regions surpassing annual performance goals by Q3.• Designed and executed robust go-to-market strategies for channel partners, aligning technical training, sales resources, and joint marketing efforts to accelerate revenue growth and strengthen partner engagement.• Consistently exceeded performance expectations by attaining 100% of Management by Objectives (MBO) targets, showcasing a results-driven approach to leadership, partner satisfaction, and organizational success.

Santa Clara, California, Us

• Supported channel partners in adopting and deploying Prisma™ Cloud solutions by providing detailed guidance on cloud-native security and compliance strategies across hybrid and multi-cloud environments, ensuring seamless implementation at every development lifecycle stage.• Delivered in-depth technical training sessions to channel partners, focusing on equipping them with the knowledge and skills to position and deploy industry-leading CNSP solutions effectively within their customer base.• Collaborated closely with national partners to develop and deliver innovative cloud security service offerings, providing the tools, training, and resources needed to drive mutual growth, expand market adoption, and strengthen partner capabilities.• Consistently exceeded sales quotas through a focused, results-driven approach, earning recognition in the prestigious "Century Club" for achieving outstanding on-target performance and contributing to the organization's overall revenue success.

Waterloo, Ontario, Ca

• Recognized as a top-producing Channel Account Manager who consistently achieves sales goals by identifying, developing, and supporting Channel Partners within the assigned territory while facilitating seamless onboarding through comprehensive training and enablement.• Revitalized an underperforming territory with zero existing partnerships by identifying, recruiting, and activating strategic partners, successfully meeting channel coverage requirements and driving territory sales growth, now contributing 50% of overall sales numbers.• Designed and executed a territory-specific business plan that included demand generation strategies, targeted sales enablement initiatives, and tailored partner programs and incentives, effectively driving revenue growth and strengthening channel engagement.• Advised partners on best practices for positioning eSentire’s offerings, ensuring alignment with customer pain points and enhancing solution relevance in competitive sales opportunities.

Bloomington, Minnesota, Us

Ensuring that all technical solutions fit within the customers' and ConvergeOne's standards and business requirements. Working within the sales and solutioning process to ensure technical sign-off and peer validation procedures are followed with the post-sale team (onboarding, operations and delivery) while supporting the account manager. Providing support in the development of the Managed Service portfolio and its technical services offerings in conjunction with the Managed Services Director, management team, business development, professional services and support teams. Leading the technical strategy for qualified Managed Services prospects, customers and associated projects. Ensuring all Managed Services sales are technically validated and conform to ConvergeOne's Managed Services standards.

Ontario, Ca, Us

Responsible for ensuring that services as defined are being delivered at the operational level to meet agreed SLAs. Understanding the business outcomes required from customer services. Works closely with the Sales Team to engage with customers in promoting the service capabilities of customer. Ensures that customers have access to appropriate information in regard to overall service performance, planned service outages and changes to service profiles. Acts as a customer advocate to delivery teams, ensuring that customer needs and expectations are understood and properly translated to operational parameters. Carrying a level of knowledge and experience to act as “trusted adviser” in recommending improvements to operational activities that will enhance service robustness and reliability.

Louisville, Ky, Us

Provides project leadership, technical expertise, and logistics management for highly active, multi-faceted acquisition program. Develops and implements acquisition planning, coordinates support documentation, and manages quality assurance to maintain program rating. Offers recommendations on best practices in acquisition management and identifies areas of process improvement used internally in acquisition program. Constantly reviews progress of assigned acquisition projects, keeping accurate records of schedules, cost estimates, and performance supportability. Holds full authority for third-party client and vendor management, including checking contractor progress; managing contract, budget, and terms approval; overseeing all other contractor-related conditions, and ensuring maintenance of key documentation. Supervised two direct reports and 15 department principles while coordinating activities of logistics, data management, and other activities of functional specialists evaluating program progress.

Senior-level position overseeing daily technical operations, with authority for technology planning; bidding, purchasing, installing, supporting, maintaining, and troubleshooting; coordinating software purchases; designing and ensuring security for WLAN; and managing support services. Functioned as administrator of a multi-server computer network, configuring and maintaining Windows and Macintosh systems. Supervised 3 direct reports and served as co-chair of Curriculum and Instruction Team, managing the contributions of 10 department heads and leading committee meetings. Supported training enterprise-wide training in educational technology integration. Aggressively managed large annual budget for optimal return on investment.

Initially requested to serve as one of the writers and decided to serve as Technical Editor for iPad in Education for Dummies, Edition 1, published in January 2013 with ISBN-10: 1118375386 and ISBN-13: 978-1118375389. Worked closely with authors/ editors in drafting the book’s technical sections. Simultaneously reviewed chapters for real-world relevance as well as providing general editing for spelling, grammar, and style. Injected “life” into the book by adding real-world examples from the classroom, case studies, scenarios, and tips and tricks. Key contributor and principal editor to a book that received a 5-star rating on Amazon.

Fulfilled diverse position with authority for coordinating volunteer events, developing and implementing training programs, and providing in-house technical work. Focused on developing and overseeing execution of various community events, coordinating the work of as many as 200 volunteers working on multiple events in coordination with various charitable organizations. Created and implemented original curriculum for a diverse range of people, ages, and backgrounds, presenting instruction, motivation, training, and life event services to groups of 15 to 500 people. Supervised five direct reports, indirectly managed 25 volunteer coordinators, and instructed other personnel in delivering developed curriculum.

Conceptualized, launched, and established startup company, focusing primarily on new business development, account management, and creating key client relationships. Managed contract bargaining for vendors and customer accounts and handled all negotiation efforts with major defense contractors to secure preferred vendor status. Supervised a staff of as many as five developers, ensuring all projects were staffed accordingly. Simultaneously performed finance, HR, and compliance functions, with authority for a substantial annual budget.

Sydney, Nsw, Au

Selected to create and manage training division that was responsible for product instruction and technical education. Researched market opportunities and analyzed potential courses, leading to the creation of new course material. Established CORBA training program and served as primary content/class instructor. Working independently from a remote location, implemented a product support system for Fortune 500 customers.

Munich, De

Designed operational support system to maintain network inventory, provision services, configure network, and manage faults. Performed daily work remotely from Belgium, developing a Network Management Application. Developed new model for alarm and performance monitoring of a nationwide telecommunications network. Enhanced OSS product effectives 25% and reduced implementation times by re-engineering alarm and performance aspect.

Arlington, Virginia, Us

Supervised and evaluated a team of six technicians. Provided operational and maintenance support to tactical telecommunications systems. Analyzed, tested, and integrated newly fielded telecommunications systems for the Task Force XXI initiate, tasked to digitalize the modern battlefield. Documented the benefits and disadvantages of tested equipment, setting the standards for military-wide acceptance. Selected/designated to serve in supervisory/managerial positions by higher-ranking individuals, due to broad-based knowledge and high degree of technical expertise.

Organizational Leadership

General Studies