Michael Singh Email & Phone Number

Hawke's Bay, New Zealand

Hawke’s Bay, New Zealand

Hastings, Hawke’s Bay, New Zealand

Hastings, Hawke’s Bay, New Zealand

- Acted as a contributing member of the Technical Service Desk team - shared knowledge, insights, and Empowered team.- Identified opportunities to simplify and improve processes.- Developed a really good understanding of all Tribe’s services and how these relate to customer needs. Identified and followed up opportunities where Tribe can continue to make.

Hastings, Hawke's Bay

Napier City, Hawke’s Bay, New Zealand

- Consistently meeting high service delivery and customer satisfaction levels across all regions by answering incoming calls in a timely way and responded to in a friendly and professional manner, issues are resolved to customer satisfaction during the first call whenever possible, and follows up and communicates updates and status of customer problems, or.

Hastings, Hawke’s Bay, New Zealand

Hastings, Hawke’s Bay

- Promotes and enhances best practice levels of customer service by resolving customer related enquiries or complaints and minimising, if not, eliminate complaints received.- Ensures sales and GP targets for the department are met or exceeded and create opportunities to increase sales annually.- Controls all department cost: stocks, waste, and wages..

Hastings

- Ensures that shelves are filled with respectable products and are presentable for our customers.- In-charge of ensuring the milk chiller is looked after and properly filled.- Sorts out deliveries for Cold Shelf and ensures that tidiness of both chillers and freezer by properly storing or racking products and pallets, respectively.- In-charge of leading.

304-308 Ellison Rd., Hastings

IT Tutor- Pre-moderated NZQA Unit Standards, during version changes.- Passed NZQA 11281 and 4098 Unit Standard to become a qualified assessor.- Delivered/taught NZQA Level 5 Systems Engineering Unit Standard; such as, 6869, 6870, and so on.- Gave out assessments to the candidates, and moderated each assessment while ensuring to give out constructive.

Hastings, New Zealand

- Monitors and ensures productivity of nightfill staffs. - Scans, arrange, and prepare products for filling shelves. - Ensures the products are refilled properly with a proper front-facing standard.- Reports to Floor Manager.

57 Victoria St W, Auckland

- Built relationship with guests by engaging in casual conversations and made sure they felt comfortable.- Arranged reservations either face-to-face or through phone.- Took customer’s order.- Talked to customers while waiting for food.- Cleaned and set up tables.- Coordinated with chefs and waiters/waitress for orders.- Ran to the kitchen to get the.

Philippines

- Administered in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.- Configured and administered Firewall, Routers, and Switches. (Sonicwall 220, Dell Powerconnect 3424P/3548)- Deployed data rack for an office with 70+ ports (structured cabling.

Philippines

- Assisted in the daily operations of hardware tending to user issues, software installations and internet connectivity problems among any other technical related issues that may arise. This may from time to time require the IT Support to work overtime hours should the night shift have an emergency need. On call availability is required.- Deployed data.

Bachelor Of Science (Bs), Computer Engineering

New Zealand Certificate In Adult And Tertiary Teaching Level 5, Adult And Continuing Education And Teaching

ATT 501 - Introduction to Adult and Tertiary Education

Diploma In Computing, Networking, Level 7

IEEE Conference Paper titled "Evaluation of Network Performance - Type 1 Open Source Virtualization Platforms". Presented at the IEEE.

Education record