Michael Wong Email & Phone Number

Seattle, WA, US

• Manage administrative services throughout the greater Puget Sound region serving 1200+ employees with a staff of three direct reports and multiple contractors.
• Developed and implemented a state mandated Small and Attractive Asset program, managing over $4mm in assets, creating processes, procedures, and training, leading to the first asset inventory in 5 years
• Developed, procured, and managed vendor contracts, delivering services to a wide body of stakeholders with differing business needs, centralizing services to create operational and cost efficiencies
• Lead essential employees throughout the COVID pandemic response, adapting services, developing, and implementing safety plans, and collaborating on new processes and procedures. Staff were able to exceed service levels.
• Collaborative internal partner, participating in multi-departmental hiring and contract evaluation panels
• Actively engaged in overall agency success through leadership and participation in various groups, including Employee Resource groups, special projects, facilitating and participating in Learning Communities, Chair of.

Seattle, WA, US

• Provided maintenance support, including scheduling, coordinating, prioritizing, and performing maintenance activities throughout 390K+ square feet of office space, ensuring staff and vendors performed work in a safe.
• Created and implemented preventive maintenance programs, recommending, and implementing improvements to existing programs
• Managed projects of varying scale, preparing status reports for projects, inspecting contractors’ work, guaranteeing compliance with specifications, standards, and schedules
• Developed effective building-specific maintenance and safety procedures, collaborating with multiple work groups, ensuring processes exceeded compliance requirements, and training maintenance staff
• Coordinated with multiple stakeholders to oversee operations of the Great Hall for large scale events attended by 800+ guests and serviced by multiple vendors

Seattle, WA, US

• Managed all facilities maintenance tasks, performing various trades, while assisting on capital project completion.
• Collaborated with stakeholders as the onsite point of contact for multiple initiatives, including capitol expansion and maintenance projects and campus wide events, delivering on the college’s mission and plans for.
• Coordinated, performed, and oversaw maintenance activities throughout the College, covering 500K+ square feet of office space and dormitories spread throughout the Seattle area, working with Faculty and Staff, ensuring.
• Developed programs, processes, and procedures, such as workflows for dormitory turnover and emergency evacuation drills, to ensure staff completed projects consistently, safely, and efficiently

• Manager for a 30+ unit complex. Performed, coordinated, and scheduled turnovers, as well as managing remodeling projects for an apartment complex, overseeing multiple vendors and staff.
• Led the renovation of an occupied 28-unit apartment complex, including interior renovations of units and exterior upgrades, coordinating with vendors, developing scopes of work, and schedules
• Coordinated maintenance with tenants, ensuring prompt completion of work within established service levels, receiving high customer service ratings during multiple construction projects
• Hired, trained, and developed full-time and temporary staff in a variety of skilled trades, completing work safely and efficiently

Associates Of Arts

Certificate, Project Management

Certificate, Facilities Maintenance Management