Michael Keen Email & Phone Number

Urbandale, IA, US

Indianapolis, IN, US

In my role as an Enterprise Architect at Core BTS, I operate at the intersection of technology and business strategy, providing high-level advisory services to guide clients through complex digital transformations. My focus is on driving outcomes that align with business objectives, ensuring that technology investments deliver measurable value and.

As a distinguished member of the Board of Advisors for StreamPC, I am entrusted with a role that embodies both strategic influence and visionary leadership. StreamPC, being at the forefront of technological innovation, requires guidance that aligns with its mission to redefine the digital landscape.Responsibilities:1. Strategic Guidance: Providing insights.

As the Founder and Managing Partner of Inngility Advisors, I specialize in delivering Expert-in-Residence services that embed strategic technology leadership within organizations.Through this model, we provide fractional executive expertise, serving in key roles such as:Chief Executive Officer (CEO)Chief Operating Officer (COO)Chief Information Officer.

Campbell, California, US

In my capacity as Senior Director of Client Services (Customer Success), I lead with strategic acumen and tactical wisdom, shaping the Customer Success teams to achieve unparalleled customer satisfaction and operational efficiency. My expertise in overseeing complex solutions across multiple cloud platforms and on-premises infrastructure is integral to our.

Campbell, California, US

Responsibilities:1. Customer technical discovery process and solution architecting for Cloud PCs in Azure, GCP (Google Cloud Platform), and AWS2. Technical delivery of Workspot DaaS solution for standard and GPU-enabled solutions 3. Customer Engagement Process engineering to determine the timing and content of touch points for CSMs along the customer.

• As member of the strategic consultancy & project management unit advised our industry specific T-Systems Workplace Solutions & Services Technology customer. Supported T-Systems large-scale IT transformation projects.
• Reduced implementation risks and increased customer and partner satisfaction by guiding the local delivery teams during the project life with high level expertise, best practices, managerial experience and quality.
• Generated new customer engagement approaches and propositions, which will create competitive differentiation and a high value to our new and existing customers around the globe.

• Delivered the value proposition globally around solutions built from Sphere3D’s portfolio products that are integrated into an end-to-end solution set to Business Decision Makers (CFO, VPs of Sales, Operations, HR.
• As a senior level member of the marketing and sales teams provided business expertise in key vertical and targeted use cases critical to accelerating Sphers3D’s virtualization technology business growth.
• Instrumental in driving the adoption of Sphere3D virtualization-focused products and solutions in large scale accounts, defining industry specific solutions, obtaining reference customers, assisting in the development.
• Worked closely with Sphere3D global sales teams on strategic opportunities, providing industry/business expertise and cloud computing solution support, participating in client engagements at the C-level.
• Contributed to business justification, proposal development and deal closings. Assisted in the identification/targeting of key account prospects are critical to overall success.

• Provided industry specific expertise as a member of the strategic consultancy & pre-sales unit. Served as trusted advisor on T-Systems' Workplace Solutions & Services Technology portfolio to customers. Supported all.
• Assisted in sales generation through high level advisory missions, workshops, and marketing events, at early stages of customer decision process.
• Increased project win ratio, by providing the required expertise during the sales process and bid opportunities.
• Reduced implementation risks and increased customer and partner satisfaction by supporting and guiding the local delivery teams during the project life with high level expertise, best practices, managerial experience.
• Generated new customer engagement approaches and propositions, which created competitive differentiation and a high value to the T-Systems solution offering.

• Appcore delivered a local cloud infrastructure for Enterprise Private Clouds and Service Provider Public Clouds. Appcore Onsite™ was a converged platform of architecture, automation, administration and appstore.
• Created and developed infrastructure and software product roadmaps using Scrum methods.
• Oversaw the creation and spin-up of Manila, Philippines global support center.
• Oversaw the creation and implementation of a factory location in Hong Kong.
• Established technical standards and ensured adherence to those standards.
• Oversaw product groups for networking, virtualization, storage, AppStore, and cloud templates.

Naples, Florida, US

• Led a global team of ten people with the responsibility of driving internal and external adoption of the cloud-focused product catalog. Additional responsibility included the integration of closely related ASG products.
• Created strategic plans to grow the ASG cloud business by aligning with ASG sales needs and territory demands.
• Facilitated application of lessons learned and best practices across engagements to minimize risk and maximize value to the customer.
• Interfaced with internal teams by working with new product initiatives to ensure completeness and relevance to customer requirements.
• Represented ASG at speaking engagements, i.e. conferences, industry, and marketing events including contribution to social media forums, authoring of white papers, and blogging.
• Mentored ASG sales and technical individuals in sales methodologies and technical specifications.

Naples, Florida, US

Boston, Massachusetts, US

• Involved with business development and strategic alliance creation and management.
• Developed social media program involving Twitter, Facebook, Tumblr, etc. to engage with customers, partners, and industry peers resulting in 100% increase in followers and Klout score.
• Developed and managed channel partner and system integrator relationships expanding the business to a global level.
• Evangelized company and product messaging around the globe with articles and speaking engagements at industry conference events.

Fort Lauderdale, FL, US

• Provided technical thought-leadership to the entire Citrix consulting team. Planned, led, and executed on all aspects of several technology projects that met or exceeded customer expectations.
• Participated in business development of net-new or follow on engagements.

Eschborn, Hesse, DE

• Served as the Technology Evangelist for Global Enterprise Desktop solution across multiple verticals and industry segments. Held Adjunct Enterprise Architect and Strategist role for multiple client organizations.
• Worked to develop channel partner architecture teams to conduct in-depth analysis of customer organizations and apply the design methodology and augment existing partner methodologies.
• Integrated best practice technologies such as AppSense, Atlantis Computing, etc. into the Global Enterprise Desktop Solution Building Blocks.
• Continually engaged clients in the on-going operationalization of Global Enterprise Desktop solutions to achieve implementation optimization and value maximization.
• Conducted Global Enterprise Desktop planning workshops with client organizations

• Conducted business/IT level consulting, specializing in strategic IT planning and governance, business case development and analysis along with IT agility assessments. Provided application delivery (Citrix) solution.
• Created the Enterprise Architecture Group within Alliance Technologies to address the growing industry trends around virtualization (application, server, desktop, storage, and networking).
• Developed the processes around the usage and implementation of best practice tools to automate the deployment of customer infrastructure components.
• Developed the Enterprise Architecture Group Global Methodology.
• Developed processes for the engagement workflow to other groups within Alliance Technologies.
• Promoted operational efficiencies and collaboration with all areas of client IT and business to deliver infrastructure services for servers, desktop, network and supported applications

• Led all efforts around sales/marketing for new region as well as all efforts around engineering and architecture for new region. Augmented with staff from West Region.
• Developed O.K.R.'s (Objectives and Key Results) for the tracking of adherence to the strategy roadmap.
• Developed the overall business plan (sales/marketing, business development, etc.) for the Midwest expansion strategy.
• Negotiated partnership/collaboration agreements with other IT consulting companies in the Central region.

Houston, Texas, US

• As lead Citrix Architect for internal HP IT organization consulted on large Citrix implementations for HP's largest customers. Served as senior engineer and lead technical support contact on North America/South America.
• As the technical resource in the licensing negotiations for the Enterprise-wide licensing deal with Citrix saved HP over $25 million over 5 years.
• Designed and built "Day One" Citrix infrastructure for HP IT Outsourcing deals which supported over 7000 users in multiple business units.
• Developed and implemented HP-AID (Access Infrastructure Design) reference design for both Public and Private sector customers.
• Developed and implemented the Server-based Computing Engineering and Support service for HP external customers.
• Developed and implemented standard server builds for Server-based computing infrastructures worldwide.

Executive Program, Lead Program

Bs, Finance/Economics

Certificate, Startup Valuation Methods

Certificate, Business Model Innovation

Certificate, Digital Transformation Strategy

Certificate, Startup Finance

Certificate, Technology Entrepreneurship

Certificate, Startup Boards: Advanced Entrepreneurship

Certificate, Organizational Analysis