Michael Keen

Michael Keen Email and Phone Number

Founder and Managing Partner @ Inngility Advisors
Urbandale, IA, US
Michael Keen's Location
Urbandale, Iowa, United States, United States
Michael Keen's Contact Details
About Michael Keen

With over two decades of experience in business and technology, I've held leadership roles from Strategy Consultant to Chief Technology Officer and Solutions Architect. Throughout my career, I’ve built a reputation for driving organizations toward optimized operations and strategic growth through a clear, structured approach to problem-solving and decision-making.Drawing from experiences in the business world and mountaineering, including two summits of Mt. Everest, I’ve honed skills like adaptability, rapid decision-making, and resilience—qualities essential in navigating complex business landscapes. I approach challenges with the same clarity and strategic foresight demanded in high-stakes environments, ensuring that organizations can pivot swiftly while maintaining alignment with long-term goals.My focus has consistently been on eliminating inefficiencies, refining operational processes, and leveraging technology to drive value and sustainable growth. By applying tested methodologies, I ensure organizations build scalable and resilient infrastructures, enabling them to thrive in dynamic market conditions.Specializing in Revenue Operations, Customer Success, Professional Services, Sales, and Marketing, I understand the intricate relationships between these functions and how their alignment accelerates business success. My approach enhances customer engagement, streamlines sales processes, and drives targeted marketing strategies, resulting in measurable growth and operational excellence.This comprehensive, integrated strategy positions organizations to not just meet but exceed market expectations while fostering a culture of continuous improvement and innovation. Through collaboration and data-driven insights, I act as a catalyst for transformative change, delivering results that are both immediate and sustainable.8000m Climbing Resume:Annapurna, 1991 (summit)Dhaulagiri, 1991 (summit)Kanchenjunga, 1992 (summit)Lhotse, 1992 (summit)Makalu, 1995 (summit)Everest, 1995 (summit)K2, 1995 (no summit)Nanga Parbat, 1996 (no summit)Gasherbrum I, 1996 (summit)Gasherbrum II, 1996 (no summit)Broad Peak, 1997 (summit)Cho Oyu, 1997 (summit)Manaslu, 1998 (no summit)Everest, 1998 (summit)Shishapangma, 1998 (summit)

Michael Keen's Current Company Details
Inngility Advisors

Inngility Advisors

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Founder and Managing Partner
Urbandale, IA, US
Website:
inngilityllc.com
Employees:
1
Michael Keen Work Experience Details
  • Inngility Advisors
    Founder And Managing Partner
    Inngility Advisors
    Urbandale, Ia, Us
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  • Core Bts
    Enterprise Architect | Strategic Advisor | Management Consultant
    Core Bts Apr 2024 - Present
    Indianapolis, In, Us
    In my role as an Enterprise Architect at Core BTS, I operate at the intersection of technology and business strategy, providing high-level advisory services to guide clients through complex digital transformations. My focus is on driving outcomes that align with business objectives, ensuring that technology investments deliver measurable value and competitive advantage.I partner with senior executives and business leaders to define, develop, and execute technology strategies that enable growth, scalability, and operational excellence. My role extends beyond technical architecture—acting as a trusted advisor, I deliver actionable insights that influence business decisions and long-term planning.Key areas of responsibility:1. Strategic Advisory: Providing high-level strategic guidance to clients, ensuring that IT initiatives are closely aligned with overall business goals and market demands.2. Technology & Business Integration: Leading cross-functional teams to ensure seamless integration of IT architectures with business processes, maximizing efficiency, and enabling innovation.3. Enterprise Architecture Governance: Designing and implementing governance frameworks that ensure compliance, standardization, and consistency across enterprise systems.4. Project Leadership: Overseeing large-scale technology implementations, from initial planning through execution, ensuring delivery on time, within scope, and with high quality.5. Industry Best Practices: Leveraging frameworks such as TM Forum to guide enterprise architecture best practices and ensure continuous alignment with industry standards.
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  • Streampc
    Member Of The Board Of Advisors
    Streampc Feb 2022 - Present
    As a distinguished member of the Board of Advisors for StreamPC, I am entrusted with a role that embodies both strategic influence and visionary leadership. StreamPC, being at the forefront of technological innovation, requires guidance that aligns with its mission to redefine the digital landscape.Responsibilities:1. Strategic Guidance: Providing insights and direction to shape StreamPC's long-term strategy, ensuring alignment with industry trends and market opportunities.2. Industry Expertise: Leveraging deep knowledge of technology and market dynamics to advise on product development, competitive positioning, and business expansion.3. Governance and Oversight: Ensuring adherence to the highest standards of corporate governance, ethical conduct, and regulatory compliance.4. Stakeholder Engagement: Building and maintaining relationships with key stakeholders, including investors, partners, and customers, to foster trust and collaboration.5. Risk Management: Identifying and assessing potential risks, offering solutions that safeguard StreamPC's interests and sustain its growth trajectory.6. Innovation Advocacy: Championing innovation by encouraging a culture of creativity and continuous improvement within StreamPC.This role is not merely advisory; it is a commitment to excellence, a dedication to innovation, and a partnership in StreamPC's journey toward becoming a global leader in its field. It requires me to balance wisdom with foresight, integrity with ambition, and collaboration with leadership. It's a position that places me at the nexus of technology and strategy, shaping the future of StreamPC and the industry at large.
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  • Inngility Advisors
    Founder And Managing Partner
    Inngility Advisors Jan 2014 - Present
    As the Founder and Managing Partner of Inngility Advisors, I specialize in delivering Expert-in-Residence services that embed strategic technology leadership within organizations.Through this model, we provide fractional executive expertise, serving in key roles such as:Chief Executive Officer (CEO)Chief Operating Officer (COO)Chief Information Officer (CIO)Chief Innovation Officer (CInO)Chief Technology Officer (CTO)Our Expert In Residence engagements go beyond traditional consulting. We integrate into your organization, working side by side with leadership teams to align IT strategies with business goals, cultivate innovation, and manage complex technology implementations.This approach ensures deep collaboration, allowing us to understand your unique challenges and co-create solutions tailored to your organization’s specific needs. We focus on delivering value that extends beyond immediate results, fostering a foundation for long-term growth and adaptability.At Inngility Advisors, our Expert In Residence services combine strategic insight with operational execution, enabling organizations to tackle critical challenges and seize new opportunities with confidence. Let us help you drive impactful change in technology and innovation leadership.
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  • Workspot, Inc
    Senior Director Client Services (Customer Success)
    Workspot, Inc Mar 2023 - Oct 2023
    Campbell, California, Us
    In my capacity as Senior Director of Client Services (Customer Success), I lead with strategic acumen and tactical wisdom, shaping the Customer Success teams to achieve unparalleled customer satisfaction and operational efficiency. My expertise in overseeing complex solutions across multiple cloud platforms and on-premises infrastructure is integral to our success.Key areas of my leadership include:1. Driving customer satisfaction through expert team mentoring.2. Enhancing delivery processes and tools for operational excellence.3. Ensuring project completion within budget and time constraints.4. Developing cross-departmental collaboration for a seamless customer experience.5. Delivering strategic insights and reports to senior leadership.6. Refining customer engagement strategies to align with ideal profiles and business outcomes.7. Cultivating a skilled Client Services team adept in diverse technical and managerial aspects.8. Identifying growth opportunities for business expansion and renewal.Central to my role is the experience of building a Customer Success organization from the ground up, balancing technical know-how with effective relationship management to propel our team and organization toward sustained growth and success.
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  • Workspot, Inc
    Senior Director - Cloud Solution Architecture
    Workspot, Inc Feb 2017 - Oct 2023
    Campbell, California, Us
    Responsibilities:1. Customer technical discovery process and solution architecting for Cloud PCs in Azure, GCP (Google Cloud Platform), and AWS2. Technical delivery of Workspot DaaS solution for standard and GPU-enabled solutions 3. Customer Engagement Process engineering to determine the timing and content of touch points for CSMs along the customer journey, to drive optimal adoption and high net promoter score4. Risk management to detect early signals of at-risk renewals, design playbooks for CSMs to address them and provide path to escalation5. Coordinate cross-functional processes with Product, Engineering, Support, Services, and Sales that help meet renewal and upsell targets and deliver on customers' needs6. Facilitate the distribution of workload by tiering existing customers and assigning them to CSMs
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  • Azurit Usa
    Senior Consultant
    Azurit Usa Oct 2015 - Jan 2017
    As member of the strategic consultancy & project management unit advised our industry specific T-Systems Workplace Solutions & Services Technology customer. Supported T-Systems large-scale IT transformation projects.• Reduced implementation risks and increased customer and partner satisfaction by guiding the local delivery teams during the project life with high level expertise, best practices, managerial experience and quality assurance.• Generated new customer engagement approaches and propositions, which will create competitive differentiation and a high value to our new and existing customers around the globe.
  • Sphere3D
    Strategist – Office Of The Ceo And Vp Global Consulting & Integration
    Sphere3D Jul 2014 - Sep 2015
    Delivered the value proposition globally around solutions built from Sphere3D’s portfolio products that are integrated into an end-to-end solution set to Business Decision Makers (CFO, VPs of Sales, Operations, HR, Marketing, etc.) and IT Decision Makers (CIOs, VPs of IT, IT Managers). Supported the global Sphere3D sales campaigns by providing industry and solution expertise on account strategy, conducting use case analysis, developing business cases and forging trusted relationships with Business and IT Decision Maker• As a senior level member of the marketing and sales teams provided business expertise in key vertical and targeted use cases critical to accelerating Sphers3D’s virtualization technology business growth.• Instrumental in driving the adoption of Sphere3D virtualization-focused products and solutions in large scale accounts, defining industry specific solutions, obtaining reference customers, assisting in the development and execution of the Sphere3D GTM strategy, creating partner leverage as well as influencing product enhancements, and new products/solutions that Sphere3D brings to market. • Worked closely with Sphere3D global sales teams on strategic opportunities, providing industry/business expertise and cloud computing solution support, participating in client engagements at the C-level.• Contributed to business justification, proposal development and deal closings. Assisted in the identification/targeting of key account prospects are critical to overall success.
  • T-Systems
    Technology Evangelist/Business Development
    T-Systems May 2013 - Jun 2014
    Provided industry specific expertise as a member of the strategic consultancy & pre-sales unit. Served as trusted advisor on T-Systems' Workplace Solutions & Services Technology portfolio to customers. Supported all T-Systems service lines, as an integral part of the Strategic Initiative practice, assisting the sales and delivery organization.• Assisted in sales generation through high level advisory missions, workshops, and marketing events, at early stages of customer decision process.• Increased project win ratio, by providing the required expertise during the sales process and bid opportunities.• Reduced implementation risks and increased customer and partner satisfaction by supporting and guiding the local delivery teams during the project life with high level expertise, best practices, managerial experience and quality assurance.• Generated new customer engagement approaches and propositions, which created competitive differentiation and a high value to the T-Systems solution offering.
  • Appcore
    Chief Technology Officer
    Appcore Nov 2012 - Mar 2013
    Appcore delivered a local cloud infrastructure for Enterprise Private Clouds and Service Provider Public Clouds. Appcore Onsite™ was a converged platform of architecture, automation, administration and appstore designed to be roll-in ready, accelerating the deployment and automating the operations of cloud environments. Appcore simplified the complexity of cloud technology for data centers, telcos, software vendors and enterprises with flexible and scalable best practice solution, backed by end- to-end management and support. Led strategy for technology platforms, partnerships, and external relationships. Oversaw research and development projects using Agile methodology. Led a global team of 23 people.• Created and developed infrastructure and software product roadmaps using Scrum methods.• Oversaw the creation and spin-up of Manila, Philippines global support center.• Oversaw the creation and implementation of a factory location in Hong Kong.• Established technical standards and ensured adherence to those standards.• Oversaw product groups for networking, virtualization, storage, AppStore, and cloud templates.• Direct product manager for AppStore and Professional Services• Augmented the sales teams at prospective and existing customer meetings requiring C-level representation.• Expanded global supply chain partnerships and sourcing relationships.• Deepened industry relationships and developed new strategic alliances.
  • Asg
    Chief Technology Officer - Cloud
    Asg Sep 2011 - Aug 2012
    Naples, Florida, Us
    Led a global team of ten people with the responsibility of driving internal and external adoption of the cloud-focused product catalog. Additional responsibility included the integration of closely related ASG products to enhance the cloud product offerings. Coordinated with sales team managers and ASG executive team members to proactively engage high priority/profile customers as an industry technology expert. • Created strategic plans to grow the ASG cloud business by aligning with ASG sales needs and territory demands.• Facilitated application of lessons learned and best practices across engagements to minimize risk and maximize value to the customer.• Interfaced with internal teams by working with new product initiatives to ensure completeness and relevance to customer requirements.• Represented ASG at speaking engagements, i.e. conferences, industry, and marketing events including contribution to social media forums, authoring of white papers, and blogging.• Mentored ASG sales and technical individuals in sales methodologies and technical specifications.• Translated ASG cloud computing vision into solution strategies for customers.
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  • Asg
    Chief Enterprise Cloud Strategist
    Asg Jul 2011 - Aug 2012
    Naples, Florida, Us
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  • Lakeside Software
    Technology Strategist
    Lakeside Software Jan 2011 - Jul 2011
    Boston, Massachusetts, Us
    Involved with business development and strategic alliance creation and management.• Developed social media program involving Twitter, Facebook, Tumblr, etc. to engage with customers, partners, and industry peers resulting in 100% increase in followers and Klout score.• Developed and managed channel partner and system integrator relationships expanding the business to a global level.• Evangelized company and product messaging around the globe with articles and speaking engagements at industry conference events.
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  • Citrix Systems
    Architect - Worldwide Consulting Solutions
    Citrix Systems Aug 2010 - Dec 2010
    Fort Lauderdale, Fl, Us
    Provided technical thought-leadership to the entire Citrix consulting team. Planned, led, and executed on all aspects of several technology projects that met or exceeded customer expectations.• Participated in business development of net-new or follow on engagements.
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  • Visionapp Ag
    Enterprise Architect And Strategist
    Visionapp Ag Feb 2010 - Jul 2010
    Eschborn, Hesse, De
    Served as the Technology Evangelist for Global Enterprise Desktop solution across multiple verticals and industry segments. Held Adjunct Enterprise Architect and Strategist role for multiple client organizations providing project management for existing engagements. Wrote RFP, RFI responses, and Statements of Work documentation.• Worked to develop channel partner architecture teams to conduct in-depth analysis of customer organizations and apply the design methodology and augment existing partner methodologies.• Integrated best practice technologies such as AppSense, Atlantis Computing, etc. into the Global Enterprise Desktop Solution Building Blocks.• Continually engaged clients in the on-going operationalization of Global Enterprise Desktop solutions to achieve implementation optimization and value maximization.• Conducted Global Enterprise Desktop planning workshops with client organizations
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  • Alliance Technologies
    Enterprise Strategist Enterprise Architecture Group
    Alliance Technologies Apr 2007 - Dec 2009
    Conducted business/IT level consulting, specializing in strategic IT planning and governance, business case development and analysis along with IT agility assessments. Provided application delivery (Citrix) solution consulting, design, and implementation as well as virtualization strategy consulting, assessments, and solutions design. Aligned client current and future IT infrastructure with the needs of the business.• Created the Enterprise Architecture Group within Alliance Technologies to address the growing industry trends around virtualization (application, server, desktop, storage, and networking).• Developed the processes around the usage and implementation of best practice tools to automate the deployment of customer infrastructure components.• Developed the Enterprise Architecture Group Global Methodology.• Developed processes for the engagement workflow to other groups within Alliance Technologies.• Promoted operational efficiencies and collaboration with all areas of client IT and business to deliver infrastructure services for servers, desktop, network and supported applications
  • Entisys Solutions, Inc
    Director, Midwest Region
    Entisys Solutions, Inc May 2006 - Apr 2007
    Led all efforts around sales/marketing for new region as well as all efforts around engineering and architecture for new region. Augmented with staff from West Region.• Developed O.K.R.'s (Objectives and Key Results) for the tracking of adherence to the strategy roadmap.• Developed the overall business plan (sales/marketing, business development, etc.) for the Midwest expansion strategy.• Negotiated partnership/collaboration agreements with other IT consulting companies in the Central region.
  • Hewlett Packard
    Solution Architect - Citrix Specialist
    Hewlett Packard 2000 - 2006
    Houston, Texas, Us
    As lead Citrix Architect for internal HP IT organization consulted on large Citrix implementations for HP's largest customers. Served as senior engineer and lead technical support contact on North America/South America implementations of Citrix and Terminal Services (+10k users). Provided third and fourth levels of support for over 50k remote access solution users in North, Central, and South America.• As the technical resource in the licensing negotiations for the Enterprise-wide licensing deal with Citrix saved HP over $25 million over 5 years.• Designed and built "Day One" Citrix infrastructure for HP IT Outsourcing deals which supported over 7000 users in multiple business units.• Developed and implemented HP-AID (Access Infrastructure Design) reference design for both Public and Private sector customers.• Developed and implemented the Server-based Computing Engineering and Support service for HP external customers.• Developed and implemented standard server builds for Server-based computing infrastructures worldwide.• Led technical support for: US-wide edge-to-edge Business Partner VPN infrastructure, US-wide Wireless LAN Rogue Access Point detection initiative, remote access on all US-based acquisitions and divestitures.• Member of senior staff in Computing Connectivity Center of Expertise.
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Michael Keen Skills

Cloud Computing Virtualization Enterprise Software It Strategy Data Center Enterprise Architecture Professional Services Vdi Citrix Pre Sales Disaster Recovery Architecture Saas Strategic Planning Storage Solution Architecture Go To Market Strategy Integration It Service Management Management Itil Vmware Infrastructure Solution Selling Strategy Social Media Business Alliances Channel Partners Product Management It Management Social Media Marketing Consultants Business Development Networking Consulting San It Transformation Consultancy Business Strategy Partner Management Social Networking System Deployment Business Continuity Storage Area Networks Service Delivery Microsoft Technologies Unified Communications Paas Agile Methodologies

Michael Keen Education Details

  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Lead Program
  • University Of Colorado Boulder
    University Of Colorado Boulder
    Finance/Economics
  • Duke University - The Fuqua School Of Business
    Duke University - The Fuqua School Of Business
    Startup Valuation Methods
  • Hec Paris
    Hec Paris
    Business Model Innovation
  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Digital Transformation Strategy
  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Startup Finance
  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Technology Entrepreneurship
  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Startup Boards: Advanced Entrepreneurship
  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Organizational Analysis

Frequently Asked Questions about Michael Keen

What company does Michael Keen work for?

Michael Keen works for Inngility Advisors

What is Michael Keen's role at the current company?

Michael Keen's current role is Founder and Managing Partner.

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What schools did Michael Keen attend?

Michael Keen attended Stanford University Graduate School Of Business, University Of Colorado Boulder, Duke University - The Fuqua School Of Business, Hec Paris, Stanford University Graduate School Of Business, Stanford University Graduate School Of Business, Stanford University Graduate School Of Business, Stanford University Graduate School Of Business, Stanford University Graduate School Of Business.

What are some of Michael Keen's interests?

Michael Keen has interest in Social Services, Children, New Technology, Economic Empowerment, Education, Reading, Science And Technology, Golf, Wine Collecting.

What skills is Michael Keen known for?

Michael Keen has skills like Cloud Computing, Virtualization, Enterprise Software, It Strategy, Data Center, Enterprise Architecture, Professional Services, Vdi, Citrix, Pre Sales, Disaster Recovery, Architecture.

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