https://amazontechnicalacademy.com/Amazon Technical Academy provides non-traditional adult learners with a pathway to software development engineering roles, primarily within Amazon.

-Chosen by Cognizant's Chief Learning Officer to lead growing technical training function in Global Growth Markets (Europe, South America, Africa, Middle East, APAC). o Relocation and expansion curtailed in response to COVID-19 o Reported to London director o Worked globally, remotely from the US- Managed incoming requests from Learning Partners- Managed support for legacy system of contractor and subject-matter expert delivery- Shielded team from conflicting workload requests- Created training plans out of existing curriculum materials to serve specific BU needs- Authored and adapted curriculum for my own delivery and that of others o Created and virtually delivered highly successful and sought out Introduction to Scrum course In Europe and North America o Created and virtually delivered custom Product Ownerr training for South American teams o Adapted materials on Python, Java, testing, and databases to specific use cases- Prioritized requests based on company goals and needs

• Facilitated innovative, learner-centered, in-person and virtual training instructor led training on a variety of technical skills for Cognizant associates• Evaluated external training partners and curriculum proposals• Work closely with business units and client partners to ensure training meets their needs (and is needed)o Served as primary contact for the Quality Engineering horizontal, our largest North America BU cliento Led discussions around achievable outcomeso Determined modality and length of trainingso Adapted trainings both in real time and after the fact based on feedback and resultso Determined appropriate use of budgeted time to best meet objectives• Evaluated candidates for open training positions• Developed, evaluate, and approve internal training materialso Led global team that redesigned quality engineering ILT onboarding curriculumo Led redesign of vILT Python curriculumo Independently redesigned vILT REST curriculumo Independently designed Python machine learning vILT curriculumo Independently redesigned core Java curriculumo Independently designed custom Python ILT curriculum with less than two-weeks lead timeo Independently designed custom Java curriculum for subsidiary ATG.o Independently designed custom software testing/Selenium vILT training with one-week lead timeo Consulted on design of ILT full-stack engineering curriculum• Curated external training materials• Developed assessments• Mentored less experienced team members• Created the Agile Classroom framework being adopted globally across Cognizant Academyo https://www.linkedin.com/pulse/agile-classroom-guide-michael-gaffney/o Increased average learner NPS from 25 to 80o Increased first attempt pass rates from 75% to 90%o Reduced costs associated with heavy curriculum developmento Reduced length of quality engineering onboarding from 8 weeks to 6 weeks with an increase in relevant content.

The Software Guild provides a highly successful programming boot camp covering full-stack, n-tier, web development in an Agile environment. • Hired to kick off Guild’s Java-based program in Minneapolis• Led five 12-week, in-person teams of 12-18 apprentices• Coordinated workload of course assistant• Explained complex software development topics to apprentices with a wide variety of backgrounds.• Assessed and coached individual apprentices on o Language-specific skillso Architectural choiceso Agile development practiceso Communicationo Professional behavioro Individual progress and successo Career and professional development • Prepared apprentices for successful careers at companies including Best Buy, Magenic, and Accenture• Mediated apprentice conflicts• Led virtual apprentices using online communication tools• Wrote program’s relational database curriculum• Maintained records in compliance with company policies and state licensing requirements• Achieved placement rate of over 90% with Minneapolis office

• Taught a variety of first- and second-year computer science courses to students of widely varying backgrounds• Led a total of 100-150 students each semester• Created appropriate work to build students’ understanding of the material• Assessed students’ work and course progress• Advised students on academic options at Century• Advised students on transfer opportunities• Designed three new courses• Performed major revisions on over a dozen courses• Negotiated course articulation with 4-year partnersSelected topics taught:• Object-Oriented Programming • Programming (C++, VB.NET, JAVA, Python)• Data Structures and Algorithms • Functional Programming (Scheme)• Database Management Systems • Operating Systems• Systems Analysis and Design • Philosophy (Logic, Ethics)Chair, Department of Technology • Led department consisting of 25 faculty across 6 technical disciplines• Conducted budgeting, hiring and scheduling activities• Coordinated communication between department and academic administration• Mediated disputes among department facultyMember, Academic Affairs and Standards Council • Reviewed proposals for curriculum changes to ensure alignment to College standards• Mediated disputes among departments with conflicting concerns• Assisted faculty in developing well-designed curriculum• Mentored faculty on learner-centered, goal-focused curriculum design• Advocated for faculty and student needs with College administration

Taught three sessions of a Perl course for IBM Rochester.

Java, Servlets, Oracle, JDBC web back-end development.