Michael Gordon
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Michael Gordon Email & Phone Number

Digital Transformation Director | Analytics | Process Mining | Intelligent Automation | Augmented Intelligence at GENPACT
Location: Altrincham, England, United Kingdom 6 work roles 1 school
1 work email found @genpact.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 86%

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Role
Digital Transformation Director | Analytics | Process Mining | Intelligent Automation | Augmented Intelligence
Location
Altrincham, England, United Kingdom

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Michael Gordon is listed as Digital Transformation Director | Analytics | Process Mining | Intelligent Automation | Augmented Intelligence at GENPACT, based in Altrincham, England, United Kingdom. AeroLeads shows a work email signal at genpact.com and a matched LinkedIn profile for Michael Gordon.

Michael Gordon previously worked as Digital Transformation Director at Genpact and S2P Transformation Lead (Coupa/SAP) at Desiderata Consulting Ltd. Michael Gordon holds Bsc, Mathematics, Economics And Computing from The University Of Salford.

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{first}.{last}@genpact.com
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About Michael Gordon

Digital Transformation Director with a proven track record of successfully driving sales and customer value from digital and data driven transformation initiativesDriving value from advanced technologies including Process Mining, Predictive Analytics, Process Automation and Augmentation, RPA and Machine LearningBusiness Development and creation of new Go To Market offerings across business verticals to unlock new business opportunitiesDeep knowledge of digital and analytical technology landscape across process mining, process discovery, workflow, process automation, systems of engagement and systems of recordExperience of building and maintaining C-Level relationshipsBudget management in excess of $70M and responsible for teams of over 100 FTEsStrong industry experience across Manufacturing, Life Sciences, Finance, Banking, CPG, Insurance, Telecommunications, Utilities, Supply Chain and MediaStrong Programme Management ensuring delivery to schedule, quality, budget and customer expectations

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Michael Gordon's current company

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GENPACT
Genpact
Digital Transformation Director | Analytics | Process Mining | Intelligent Automation | Augmented Intelligence
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6 roles

Michael Gordon work experience

A career timeline built from the work history available for this profile.

Digital Transformation Director

Current

New York, Ny, Us

Responsible for business development and delivery covering pre-sales to post-sales for complex global digital transformation programmes, process mining, data driven process improvement, process augmentation and automationKey Achievements:• Business development, pipeline management and conversion for Digital Twin practice by mining existing accounts and new account hunting• Development of new Go To Market offerings for data driven Process Excellence• Data driven process improvement projects leveraging Celonis Process Mining and intelligent automation• Data driven process assessment of Book to Bill process for legacy AS/400 system• Transformation assessment and blueprinting for a Pharma company leading to wins for outsourced operational work, technology programme delivery and supply chain transformation• Transformation and process assessment for CPG company leading to win of operational work in Finance, Procurement and Compliance• Creation of transformation roadmaps covering technology, process and service placement• Assessment and creation of roadmap for process automation leveraging RPA, Low Code Workflow, AI and Systems of Engagement• Delivery of Global Business Services (GBS) proposal for large global organisation• Mobilisation of global delivery team and setup of PMO

Sep 2015 - Present

S2P Transformation Lead (Coupa/Sap)

Manchester, Manchester, Gb

Design of Target Operating Model for a global organisation covering technology, processes and organisational design across the group. Solution design for Procure To Pay systems including Coupa, SAP PM, SAP MM, SAP FICO and ExpenSys. Key Achievements:• Procure to Pay Target Operating Model design (systems, process and technology)• End to end Procure to Pay (P2P) process design and process taxonomy for Procure to Pay and Travel and Expenses.• Designing optimal solution (Coupa, SAP and manufacturing systems) to cover Direct and Indirect Spend • Vendor evaluation, shortlisting and selection of new Procure to Pay (P2P) system • Identifying early opportunities for savings in advance of the full rollout• Development of a group wide category map enabling consistent and detailed spend visibilityConfiguration of Sourcing system for business use

Sep 2014 - Aug 2015

Senior Programme Manager (Ariba/Sap)

Cambridge, Cambridgeshire, Gb

iBuy was a complex global cross-functional global programme to implement Ariba OnDemand integrated to multiple SAP systems. This covered multiple business areas with twelve individual projects. Scope was to roll out common processes and systems. Budget responsibility of over $70 million and team of over 100 FTEs.Key Achievements:• Successful go live and business adoption in key markets and hubs • Setup of operational support teams across business and IT• Mobilisation and management of global delivery teams and management of global suppliers across Latin America, North America, Europe and Asia Pacific• Identifying $2M / pa savings by changing approach and scope for Sweden Project. • Review of benefit realisation ($28M per annum) identifying • Improvements to system content – contracts, templates, catalogs and use of preferred suppliers • Operational efficiency improvements to Straight Through Processing (STP) and the use of electronic invoicing • Delivery of system interfaces between Ariba OnDemand and 5 Validated (CSV) regional SAP systems • Design and delivery of performant and resilient systems and networks• Resolving compliance, data privacy and regulatory issues with Ariba cloud based system• Identifying the benefits and making the case for AstraZeneca to adopt a single cloud based system rather than the planned two for all its indirect spend ($8 billion per annum)• Take on, recovery and turnaround of failing IT programme• Promotion from IT Programme Manager to Business Programme Manager

Jun 2011 - Sep 2014

Senior It Programme Manager (Hyperion)

Cambridge, Cambridgeshire, Gb

Key Programme to consolidate a number of regional and global systems, to improve financial forecasting, report financials to the markets and to facilitate a future Single Chart of Accounts programme. Budget responsibility of over $15 million and for teams of over 30 FTEsKey Achievements:• Successful go live of new and upgraded Hyperion financial reporting and planning systems• Successful go live of new Enterprise Data Warehouse (EDW) and Master Data Management• Successful mitigation of the impact of a failing supplier • Mentoring Project Managers in planning, status reporting and risk / issue mitigation

Jun 2009 - Jun 2011

Programme Manager

Dublin 2, Ie

Various client facing Programme and Project Management roles across Credit Cards, Internet Banking, Telephony, Back Office Systems and core Mainframe SystemsKey Achievements:• Successful go live of VisionPlus Credit Card System including the testing of full credit card lifecycle including issuing new cards, issuing new PINs, Point of Sale (POS) and ATM, statement production, payments and interest charges and fraud detection• Successful delivery of PPI programme covering multiple business areas including telephony, internet, back office processing, underwriting, central printing and payment systems• Planning, scoping and mobilising a new cross channel £10 million programme of work• £2.8 million in project savings achieved by challenging, reviewing and tensioning estimates• Responsible for teams of over 50 people including Project Managers and offshore staff• Recovering and delivering a failing project to fix performance on International Commercial eBanking (ICeB)

Nov 2004 - Jun 2009

Development Manager

Us

Responsibilities: * Management and technical leadership of European IT Team* Implementation and support of new global applications to replace multiple legacy systems. * Package evaluation and selection of new CRM, billing and provisioning applications. * Third party management of software supplier. * Evaluation, impact assessment, scoping, planning and implementation of Change Requests. * Business analysis and business process reengineering. * Responsible for Change and Release Management. Key Achievements: * Implementation of a new pan-European systems in six countries in one year. * Implementation and management of new processes to support transition into application support.

Feb 2000 - Nov 2004
1 education record

Michael Gordon education

  • The University Of Salford
    The University Of Salford
    Economics And Computing
FAQ

Frequently asked questions about Michael Gordon

Quick answers generated from the profile data available on this page.

What company does Michael Gordon work for?

Michael Gordon works for GENPACT.

What is Michael Gordon's role at GENPACT?

Michael Gordon is listed as Digital Transformation Director | Analytics | Process Mining | Intelligent Automation | Augmented Intelligence at GENPACT.

What is Michael Gordon's email address?

AeroLeads has found 1 work email signal at @genpact.com for Michael Gordon at GENPACT.

Where is Michael Gordon based?

Michael Gordon is based in Altrincham, England, United Kingdom while working with GENPACT.

What companies has Michael Gordon worked for?

Michael Gordon has worked for Genpact, Desiderata Consulting Ltd, Astrazeneca, Accenture, and Via Net.Works.

How can I contact Michael Gordon?

You can use AeroLeads to view verified contact signals for Michael Gordon at GENPACT, including work email, phone, and LinkedIn data when available.

What schools did Michael Gordon attend?

Michael Gordon holds Bsc, Mathematics, Economics And Computing from The University Of Salford.

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