Michael Kopanski Email & Phone Number

United States

• Custom home building experience in the luxury market with a $3 million and up price point and 5,000+ square foot footprint.
• Daily site supervision to ensure homes progress.
• Resolves issues/conflicts related to all construction activities (e.g., vendor contracts, work orders, job progress, design).
• Utilizing Buildertrend software for scheduling, estimating, purchase orders, daily logs, change orders, and warranty.
• Manages the customer experience throughout the construction process through close of house.
• Collaborates with trade partners throughout construction process to improve quality and efficiency.

Fort Washington, PA, US

• Experience building luxury, single-family production homes priced between 700k - 1.2m with a 160 to 180 day build cycle.
• Experience starting communities, including model home production, as well as closing sold out communities.
• Led production in commmunity along with counterpart CM and Assistant CM.
• Responsible for managing the activities of construction projects, ensuring construction schedules, safety, SWPPP, quality standards, and customer satisfaction are maintained throughout the construction process.
• Validated construction schedule progression and adherence.
• Worked with team to share feedback and improve planning activities, including, but not limited to:

Atlanta, Georgia, US

• Experience building four story, luxury townhomes with residential elevators
• Responsible for managing the activities of construction projects, ensuring construction schedules, safety, quality standards, and customer satisfaction are maintained throughout the construction process
• Validated construction schedule progression and adherence
• Managed the customer experience throughout the construction process through close of house
• Build sustainable relationships of trust with the homeowner through open and interactive communication
• Interfaced with Sales personnel to manage neighborhood and customer activities and referrals

Arlington, TX, US

• Managed backend construction schedule of homes in new developments
• Recognized and enforced quality standards through daily inspection of homes under construction
• Inspected each house daily to assure the quality of workmanship, ensures all work is in accordance with plans and specifications and determines the status as it compares to the production schedule
• Scheduled and walked all inspections with inspectors
• Walked each completed home before the homeowner walk-through and closing sign-off to make sure that the home is complete, clean, and meets standards of quality
• Conducted homeowner orientation and any re-walks ensuring homeowner satisfaction

Marietta, GA, US

• Managed the home buying process from offer to close for clients.
• Negotiated on behalf of my clients in a transparent and effective manner
• Ensured contract compliance through all of my sales
• Developed my business through cold calling, networking, and providing excellent customer service.

London, England, GB

• Lead Forensics is an SaaS (software as a service) company that tracks and identifies the static IP addresses in the B2B space.
• Managed a portfolio of 100+ customer accounts ranging from enterprise to small scale engagements
• Led the onboarding process for new customers and serve as their primary point of contact
• Influenced achievement of customer outcomes by collecting customer feedback and analyzing relevant metrics
• Created and deployed customer training programs for onboarding and adoption stages of the customer journey
• Collaborated with customer support teams to provide technical support for Lead Forensic’s data feed and APIs

Austin, TX, US

• Managed the home buying process from offer to close for clients.
• Negotiated on behalf of my clients in a transparent and effective manner
• Ensured contract compliance through all of my sales
• Developed my business through cold calling, networking, and providing excellent customer service

Philadelphia, PA, US

• The FIND team was created to help facilitate the installation of Comcast services into new developments before the first home closed.
• Assigned a portfolio of single family properties in the Atlanta-area that are serviceable by Comcast.
• Established relationships and networked with sales associates and project managers in each new development as their point of contact.
• Troubleshooted any issues for new homeowners related to Xfinity products.
• Consistently reached our goal of 60% penetration in the properties we built. I eventually shifted from working with sales associates to working with builders and developers.
• Managed a portfolio of 40+ national and local builders, (200+ properties) around Atlanta.

Atlanta, Georgia, US

I worked in the CPA division of RMI, which drives leads to multiple clients through paid search and SEO. I was responsible for daily reporting of call data and form data for clients such as American Home Shield, Terminix, and TruGreen.

I worked in the logistics department readying sport apparel products to be shipped.

I managed the Good Music All Day at UGA Twitter handle, and I helped promote concerts and artists in the Athens-area.

US

I worked as a server for weddings and banquets. For the most part, I set up, served food, and cleaned. I made sure customers were happy in choosing Lake Lanier as their event planner. I also have experience in leading the team of servers. This experience exposed me to the world of event management and program management.

Atlanta, GA, US

During my internship at Helios, my major responsibility was creating a digital marketing strategy for FISU, the organization responsible for organizing the summer and winter Universiades and the World University Championships. I also played a major roles in event research, company research, and commercial benchmarking. This internship allowed me to develop.

As a Marketing Manager at TRAINlete my responsibility is to successfully accomplish tasks assigned to me by the Founders that will drive sustainable growth for the startup company. My areas of focus throughout my time working at TRAINlete are business development, social and digital marketing, sports marketing, sales, improving user satisfaction.

My event management group was assigned to put on an event for the Michael J. Hendrickson Scholarship fund. We decided to plan a concert to raise money for the fund. My job in the group was music manager. I was given the job to handling all the equipment for the artists, as well as the contact for the artists. We put the show on and raised approximately.

I created a music blog that focused on Atlanta-area bands and musicians. I designed the site and logo. In the first month, I achieved over 3000 hits and over 1000 Facebook likes. The site is still up, but I had to take a leave from it to focus on school. However, I learned skills such as brand design, web design, and social media marketing. Starting this.

B.S.E.D., Sports Management

Bachelor'S Degree, Marketing - Digital Emphasis