Manager, It-Tv Virtual Team / Supervisor, It Client Support Services – Television
Lead a team of 18 technical contributors (Managers, Project Managers, Supervisors, Engineers, TV and IT Technicians) ranging between Corus’ IT and Television Operations divisions throughout multiple international locations to conceive, plan, coordinate and implement leading-edge digital broadcast initiatives demanding such diversified skill sets. Supervise an IT Helpdesk staff of 20 throughout day-to-day support operations, ranging from Technical Support Specialists, Business Systems Analysts, Database Administrators and Application Specialists, servicing over 2700 Corus employees with a special focus on Corus’ Television Operations division.Develop and grow employees to form strong teams that meet the technological growth needs of Corus’ Television Operations division, through training and mentoring and team-building programs. Co-develop the Client Support Services Business Vision and Mission Statements as well as represent them in daily interactions with both Corus IT staff and the rest of the corporation.Contribute, as a member of the management team, the advancement of Corporate Policy and Procedures to maintain effective and efficient methods of operationContribute at a lead-role level to the integration of newly acquired business units into the Corus’ corporate business strategy.Co-develop business technology standards that meet the business units’ needs while maintaining fiscal accountability.Perform quarterly performance reviews and personal training programs for each employee directly reporting to me.
