Michael Krowne Email and Phone Number
I am a versatile and ambitious Operations leader with over 15 years of strategic planning, operations management, customer success, legal/compliance, and advertising operations/marketing management experience. I specialize in architecting operational frameworks that ensure scalability, improve the customer experience, and drive revenue growth.My commitment to operational excellence stems from a deep-rooted passion for creating innovative customer experiences, delivering delightful products, and vigorously advocating for customers. I have successfully built, led, and coached high-performing Customer, Operations, and Product teams across various industries, including ad tech, health tech, peer-to-peer, hospitality, and entertainment.EXPERTISE• Strategic operations management• Financial management (budgeting, revenue forecasting, P&L management)• Customer Success Management• Advertising operations and marketing campaign management• Project management (PMP eligible)• Building, managing and coaching diverse, cross-functional teams• Data analysis• UI/UX wireframing. Basic front-end web development (HTML, CSS, JavaScript)CAREER HIGHLIGHTS• Successfully led company-wide strategic planning initiatives for two organizations • Led cross-functional operations for an ambitious digital transformation initiative• Spearheaded a 58% improvement in retention• Increased single-channel revenue by 43%• Improved support ticket resolution time by more than 50%• Grew relationships with clients at Google, Facebook, SpaceX, Goldman Sachs, JPMorgan Chase, NBCUniversal, Northwell Health, and others• Dressed up as Wonder Woman to host a charity event. Twice.
Charityauctionstoday
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Chief Operating OfficerCharityauctionstoday 2024 - PresentChicago, Illinois, UsFor nearly 20 years, CharityAuctionsToday has helped tens of thousands of organizations and individuals connect with donors, expand their reach, and raise more than $500 million to support the causes they care about.Today, our mission is to help you reach your fundraising goals with fewer hands at the helm, lower costs of fundraising, and without any help from tech experts (or your grandson).
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Co-FounderFaebl Studios 2019 - PresentDeveloped, executed and managed digital marketing strategies (Google Ads, Meta Ads, programmatic advertising, SEO, website and digital collateral design) for more than 50 addiction treatment facilities, resulting in more than 4,000 individuals finding ethical, effective treatment for substance and behavioral addictions, and generating more than $70 million in billing value for client facilities.Faebl Studios is the first and only growth accelerator exclusively for the addiction treatment industry. We work with select, extensively screened early- and growth-stage facilities at every level of care: detox, residential rehab, PHP/IOP, and sober living. -
Vice President, OperationsCharitybuzz 2022 - 2024New York, New York, Us -
Vice President, Campaign Management And Operations (Prizeo)Charitybuzz 2021 - 2022New York, New York, Us
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Senior Director, Campaign ManagementCharitybuzz 2020 - 2021New York, New York, Us
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Director Of Campaign Management (Prizeo)Charitybuzz 2019 - 2020New York, New York, UsDirected resource planning, asset production, advertising operations, revenue management, and product strategy for hundreds of celebrity, brand, and non-profit partners including Lady Gaga, Elton John, Lin-Manuel Miranda, Brandi Carlile, Target Corporation, Warner Bros., The Walt Disney Company, The National Football League (NFL), Human Rights Campaign, American Cancer Society, ACLU, Planned Parenthood, Robert F Kennedy Human Rights, Susan G. Komen, Special Olympics, Trevor Project, and others.
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Head Of Customer SuccessBloomnation 2018 - 2019Santa Monica, Ca, Us -
Director, Customer StrategyJoany 2017 - 2018Los Angeles, Ca, Us -
Program Manager (Fundraising & Engagement - Cycle For The Cause)The Center 2015 - 2017New York, Ny, Us -
Senior Manager, Customer Success And Product OperationsNearwoo 2013 - 2015
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Co-Founder And Executive ProducerManchester Labs 2009 - 2013Owned budget management, resource planning, and production strategy for more than 100 experiential marketing and digital advertising campaigns for enterprise clients, including: NBCUniversal, CBS, Warner Brothers, Fox Sports, Outfest Film Festival, the Center for Popular Democracy, AIDS Healthcare Foundation, and others.
Michael Krowne Education Details
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Claremont Mckenna CollegeEconomics (Ppe)
Frequently Asked Questions about Michael Krowne
What company does Michael Krowne work for?
Michael Krowne works for Charityauctionstoday
What is Michael Krowne's role at the current company?
Michael Krowne's current role is Chief Operating Officer at CharityAuctionsToday | Ambitious, charismatic leader with 15+ years of experience driving strategy and transformation.
What schools did Michael Krowne attend?
Michael Krowne attended Claremont Mckenna College.
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