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Driving the business forward by collaborating with A+ people to build product features & integrate data across multiple Business & Marketing platforms to deliver meaningful insights & impact.Leadership Achievements- Mentorship to team members to nurture their growth & career paths- Promote inclusiveness for team members to encourage contribution of ideas & opinions on critical matters & issues- Promote direct communication vertically & horizontally across the organization for team members to seek for answers & clarification on issues, provide guidance to unblock- Hire A+ growth team members & enable them to drive their area of expertises & provide guidance along the way- Support critical thinking among team members to change the perspectives of issues & way to improveWork Achievements- Deliver product features & strategy to integrate multiple marketing platforms, APIs & data flows across Website, AWS, Marketo, Salesforce, Snowflake, Tableau, Google Marketing Platform, Optimizely at Smartsheet- Contributed to the growth of Smartsheet from $20MM - $400MM (Pre-IPO and Post-IPO) through the efforts of establishing alignment of marketing insights ranging from Lead Funnel conversion, Marketing Attribution, Campaign Optimization- 100% compliant with GDPR & CCPA privacy laws for customer privacy & charted a roadmap to enable business continuity for marketing within a cookieless world- Enhance the end to end customer journey attribution mapping of visitors, leads and customers at Smartsheet- Spearhead the entire rollout of the Sales Funnel Flow & Attribution Analysis - MQL, PQL, SQL, Opportunities, Closed Lost, Closed Won- Formulate RoAS & RoMS models ranging from CAC, LTV, Cost of MQL for FP&A to establish better business insights towards marketing contribution and efforts- Streamline & architect the design of servers & containerized methodologies for Web development- Implement 1st & 3rd party audience targeting capabilities across Google Ads, Youtube, FB, Linkedin, Marketing Automation and Data providers for B2B / ABM marketing efforts- Strengthen website speed performance by 30% through JS & Image optimization & increase SEO & SERP rankingsExpertises- Google Marketing Platform, Liveramp, Snowflake, Marketo, Salesforce, Tableau, ZoomInfo, AWS, GCP, JS, REST API, SQL, HTML/CSS, RoAS, RoMS, A/B Testing, Personalization, SEO, ETL, CDP, CMS, DMP, GDPR, CCPA, 1st / 3rd Party Cookie, Cookieless Tracking, CAC, LTV, ASP, B2B, B2C, ABM, DSPs, Programmatic, Search Ads, PPC
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Sr. Engineering Program Manager - Ai / Ml Personalization & RecommendationApple Apr 2022 - Dec 2023Cupertino, California, Us -
Technical Product Manager - Marketing Analytics & Data, Martech/Adtech, Growth OperationsSmartsheet Aug 2015 - Apr 2022Bellevue, Wa, Us- Architect, unite, and orchestrate the entire marketing data strategy with cross functional teams of demand generation, engineering, senior leadership, marketers, sales operations, finance ops to enhance insights to paid conversions, lead attribution, sales funnel optimization (MQLs, PQLs, SQLs) and ARR growth - Advocate and spearhead technology, data and engineering solutions to be more efficient by reducing ETL redundancy, tag management iterations and engineering efforts across the entire MarTech stack- Accountable for managing the CAPEX / OPEX of marketing platforms, vendors and data architecture decisions- Direct, develop, and execute a data roadmap with a team of engineers and analysts for the entire digital marketing infrastructure and data flow that encompasses Salesforce, Marketo, Snowflake,Tableau, Google Marketing Platform (GA360, CM360, SA360, DV360), Optimizely A/B and Personalization testing, Liveramp Identity Resolution, Website performance, CDP data structures and Lead funnel analytics- Design and establish a cookieless roadmap to enable business continuation of data collection that achieves 100% compliance with GDPR and CCPA privacy laws to improve correlation and causation of marketing spend and effectiveness across the entire organization- Responsible for reporting insights and analysis on marketing campaign effectiveness and audience targeting- Strengthen website speed performance by 30% with CDN, Image optimization, REDIS and JS optimization- Foster guidance and mentorship to internal and cross functional teams to nurture and grow their career paths, recognize accomplishments and remove key critical issues for them to succeed- Promote an inclusive, open and transparent forum that empowers team members alignment through debating, discussions and ideation on solving critical issues -
Technical Product Manager - Web DevelopmentRetail Voodoo Mar 2015 - Aug 2015Seattle, Wa, UsEstablished the web development strategy roadmap for Dry Soda Co, (web stack, AWS infra, GA analytics) -
Technical Program Manager - Digital ExperiencesImagicorps Feb 2014 - Feb 2015Redmond, Wa, UsEngineered and drove the strategy of digital experimentation and experiences through usage of beacons and performance analytics for the Microsoft Xbox Retail Team -
Senior Production Manager - Digital ExperiencesUpshot Digital Agency Feb 2013 - Jan 2014Formalized development strategies for digital experiences for New Balance, Kraft, and Johnson & Johnson -
Technical Project Manager - MediaInnerworkings Sep 2010 - Feb 2013London, GbEngineered integrated digital solutions and merchandising for Specialized Bicycles Inc, Compact Power Equipment Rentals Inc
Michael Tung Education Details
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Columbia College ChicagoPhoto + Media Management -
Ngee Ann PolytechnicElectrical Engineering
Frequently Asked Questions about Michael Tung
What is Michael Tung's role at the current company?
Michael Tung's current role is Marketing Analytics & Data Strategy | MarTech / AdTech | AI/ML | Personalization and Recommendation.
What is Michael Tung's email address?
Michael Tung's email address is mi****@****eet.com
What is Michael Tung's direct phone number?
Michael Tung's direct phone number is +184432*****
What schools did Michael Tung attend?
Michael Tung attended Columbia College Chicago, Ngee Ann Polytechnic.
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