Michael Whitacre Email & Phone Number

Atlanta, Ga, Us

New York, Ny, Us

Financial• Achieving booking, revenue, and margin targets• Managing the area with strong forecasts and controls to ensure expected results each quarter.• Providing Weekly forecast updates of forecasted revenue to actual revenue on a monthly, quarterly, and yearly basis.Customer Focus• Ensuring successful implementations of Infor’s solutions• Ensuring elevated levels of customer satisfaction and reference ability• Representing Infor to customer’s executives and senior executives• Providing solutions to ensure our client receives the best valueManagerial• Managed 9 to 15 direct reports. • Responsibility for leadership and oversight in the delivery of Infor Services and the full application of Infor Deployment Method and sound business practices• Working with others in the management group to ensure the group meets the Revenue, Utilization, and performance targets with the Professional Services level.• Providing proper internal and external attitude regarding the Infor Culture and Management expectations. Provide meaningful ideas and processes to improve the overall group.• Providing feedback to management for improvement of the team.• Ensuring individual and team utilization targets achieved or exceeded.• Following internal processes for corporate contracts review and Revenue Recognition requirements for the group.• Providing guidance and leadership to project managers on developing additional add-on customer projects.• Managing Delivery escalation of customers when needed.

Glen Allen, Va, Us

{Apex Systems acquired Avaap July 1, 2021) • Supply Chain Lead of the implementation of a 2 hospital newly formed health network Infor CloudSuite FSM• Supply Chain Lead, Scheduled, supported, directed, managed, and forecast 10 to 16 on-site resources during an extended Infor CloudSuite FSM Supply Chain Go-Live at 11 Hospitals and 1 Distribution Center between San Antonio, TX and Corpus Christi, TX.• Supply Chain Lead, Co-Engagement Manager, Scheduled, supported, directed, managed, and forecast 20 to 30 on-site resources for a staggered roll out of Infor / Lawson v10 Supply Chain, General Ledger and Accounts Payables applications over 4 years. Integrated 158 hospitals and over 200 Physician and Clinics in multiple location across the United States into a national healthcare system.o Interviewed potential new staff memberso Supply Chain Management department operational assessment and redesigno Prepared and distributed standardized project forms and documents. o Prepared documentation and performed end user training.o Go-live and on-going support and issue resolution.• Assisting in sales process as a Subject Matter Expert• Providing solutions to ensure our client receives the best value.

• Lawson Supply Chain Lead for an implementation project in a Public Sector client.• Lawson Supply Chain Lead of a project team of 6 resources, integrating 8 hospitals in multiple locations with the state into an academic health system over two years.• Performed multiple Supply Chain department operational assessments and redesigns.• Prepared documentation and performed end user training.• Go-live support and issue resolution.

Jackson, Ms, Us

• Perform operational and business objectives assessments within Supply Chain, Finance Grants Management, Human Resources, Payroll, and other related Business Departments.• Develop and deliver written assessments and formal recommendations.• Developed and lead strategic business partner relationships with assigned Business Units or departments customers on behalf of Information Systems• Contributed to the development, management and support of the UMC business goals and objectives.• Identify opportunities affecting operating performance.• Supervise, evaluate and/or provide functional guidance to subordinate, temporary or intermittent personnel. • Providing Change Leadership during the LINC (Lawson) project.

Deerfield Beach, Florida, Us

• • Perform on-site evaluations of operational and business objectives within Supply Chain and Clinical Departments.• Develop and deliver written assessments, formal recommendations, and project plans.• Collaborate with other members of Craneware client services team to assure proper coordination of services with product installation and client assessment activities. • Assist in sale presentations to key prospective accounts. • Collaborate on Craneware consultancy and software solution development team.• Present on relevant topics at trade shows, user groups, etc. to promote Craneware identity and products, and develop new lead opportunities.

Us

• Part of the management team contracted to perform a Supply Chain Department turn-around, Responsible for Supply Chain department management daily operations, efficiency, effectiveness, and overall performance within the Health System.o Interim Director of Procurement of a Regional Health System in the Northeast.o Performed Supply Chain Management operational assessment and redesigns.o Lead the Cardinal Value-Link LUM Program, Distribution, Receiving, Linen, and laundry areas with 18 to 25 direct reports.o Assisted in identified and implemented cost saving achieving over 300k of annualized saving in 6 months within the Supply Chain department.o Assisted in the implementation of the Value Analysis Team program to achieve 2.5 million dollars in non-Salary expense reduction by the end of the 2009 fiscal budget.

• Project management of Lawson Software Supply Chain Management implementation for a 3-facility health system.• Performed Supply Chain Management operational assessments and redesign.• Design and present future state documentation.• Prepared documentation and performed end user training.• Lawson Supply Chain Management Software optimization and operational redesign of supply chain department.• Created the RFP process for the outsourcing of a facilities data center operation.

Alexandria, Alexandria, Eg

• Performed conversion of multiple hospitals’ legacy databases. • System file building, loading and testing.• Supply Chain operational assessment and redesigns.• Prepared documentation and performed end user training.• Go-live support and issue resolution. • Integrated Lawson Supply Chain Management Software and Pyxis (26 Station) in the Surgical Services area that includes perpetual and non-stock inventory.• Performed a Chargemaster Optimization in the Cath Lab and Surgery Departments

• Project management of Lawson Software Supply Chain Management operational assessment and design for a 15 facility, multi-state health system.• Facilitated current state assessment and future state re-design sessions.• Performed end user training, Go-live support, and issue resolution.• Performed Supply Chain department operational assessment and redesign reviews.• Prepared standardized training documentation for super and end users.

• Interim Director of MMIS for a 7-hospital system in the northeast.o Project Manager for internal projectso Interfaced and tested Lawson Supply Chain Management Software with: ESI Nova/TS2000 for Surgery and Cath Lab. CIMS Point of Use system. Pyxis supply stations in the Surgical Services.o Upgraded and tested the Procurement and Accounts Payable modules of Lawson v7.08 to v7.09 in preparation of Y2K.o Supply Chain operational assessment and redesigns.o Prepared documentation and performed end user training.• Supply Chain Lead implementing Lawson v7.09 in a 5-hospital health system in Southern California o Created a training program with standardized manuals: Requisition Self-Service (RSS) to 300+ users. Web Requisitions II to 900+ users. Translated customized training manuals into Spanisho Handheld terminals for Par Management.o EDI electronic receiving (856) and invoicing (810) processes with the healthcare systems Prime Distributor to reduce invoice matching time by 35 %.• Assessment and design of a consolidated procurement department.

• • Project Manager for the successful implementation of a full suite of Lawson Software in a health system in Upstate New York.• Implementation of the Cardinal Value-Link/JIT Program.• Aided in the conversion of the hospital’s legacy data. • Provided Go-Live support and issue resolution.• Supply Chain operational assessment and redesigns.• Prepared documentation and performed end user training.

Fort Lauderdale, Us

Fort Lauderdale, Us

North Broward Medical Center and Coral Springs Medical Center