District Lead
Fulfillment and operations manager for a same day delivery service.Manages/Trains/Motivates a team of reps to execute shopping tasks to meet goals and deadlines. Manages performance though metrics and develops operational improvements to optimize store rep efficiency.Works closely with Store Management/Employees, Google Product Management, and Engineering for ongoing product development. Work with cross-functional teams to troubleshoot non-technical account management… Show more Fulfillment and operations manager for a same day delivery service.Manages/Trains/Motivates a team of reps to execute shopping tasks to meet goals and deadlines. Manages performance though metrics and develops operational improvements to optimize store rep efficiency.Works closely with Store Management/Employees, Google Product Management, and Engineering for ongoing product development. Work with cross-functional teams to troubleshoot non-technical account management issues.(Payment, feeds, policies)On-call: Store Operators will call this lead and they must be able to resolve issues in real time with Store Reps.On-site: Will be responsible for managing and rotating team of operators and maintaining constant and effective communication with upper management. Show less