Michael Yeh Email & Phone Number

Somerville, Massachusetts, United States

• Coordinated cross-functional collaboration with partners to develop a scalable go-to-market strategy for the new RightPick 4 product launch, resulting in a 20% increase in market penetration across partner sites.
• Directed the deployment process of the RightPick systems to partner warehouse locations, leading to a decrease in customer complaints related to delayed installations.
• Standardized a 6-week “Go-Live Launch” with stakeholders, accelerating deployments by 6 weeks per project.
• Spearheaded partnerships with 4 Global Top 100 system integrators to scale piece picking robots in brownfield and greenfield warehouses, raising partners led sales by 30%.
• Implemented a self-service portal for warehouse staff and partners focusing on installation, operation and maintenance of RightPick systems, increasing partner-led installations by 100%.

Somerville, Massachusetts, United States

• Managed technical engineering teams to an expansion of 25+ robot installations across 3 continents, resulting in a 30% increase in global operational capacity and international market presence by 50%.
• Organized cross-functional teams to ensure on-time system go-live by implementing lean principle practices, reducing deployment resources and interventions.
• Trained warehouse staff on operation and maintenance of RightPick systems, boosting operator's confidence and engagement with robots, reducing system downtime by an average of 6 hours per week.
• Fostered 10+ customer relationships by gathering operator feedback and communicating customer value to feature development teams, increasing end-user robot adoption by 60%.
• Facilitated internal and external communication to manage stakeholder expectations and to shield development team from outside interference and scope.

Somerville, Massachusetts, United States

• Deployed 50+ piece-picking solutions including robots, software and hardware to 10+ customer warehouses.
• Conducted field analysis of technical issues reported by end-users, resolving 80% of cases remotely and a 20% increase in first call resolution.

Framingham, Massachusetts, United States

• Developed customized solutions for customers by leveraging our robotic technology, addressing their pain points and providing build, setup and demonstrations.
• Improved machine learning algorithms by conducting heuristic evaluation on over 10,000 data sets, resulting in a pick accuracy of 80% and a pick rate of 350 units per hour.
• Utilized C programming to integrate depth sensors, reducing recurring depth issues by per robot pick.

Vancouver, Canada Area

• Collaborated in a team of 4 on a high performance inter-connect protocol (RapidIO) that transferred data packets up to 550Mbps using VHDL and FPGA development boards; project has the potential of being implemented in.
• Managed development for a reliable, redundant node-mesh system that successfully route packets at high speed with low data loss, limited bandwidth, limited timing constraints, and a correct data path.
• Programmed firmware onto FPGA development boards for Nios II processor and Avalon memory communication in order to simulate sent and received data packets for “detected neutrinos”.

• Centralized over 1,000 electronic certificates and testing reports in a new repository, improving accessibility for 20,000 customers, OEMs, ODMs, and global Dell employees.
• Identified and reviewed 500+ system certificates to ensure compliance with industry standards, renewing 100+ expired documents to avoid potential legal liabilities.
• Performed a cost improvement study for product testing, certificate, and report fees on spread sheets which showed cost-savings for Dell’s servers, switches, laptops and desktops.
• Reviewed accuracy and expiry of electronic certificates, testing reports and other documentations for Dell products. Transferred and organized these documents to a new database that can be easily accessed by customers.

Taiwan

• Promoted testing efficiency by translating wired bread board to a detailed, documented PCB using Altium; thus, eliminated duplications of testing, human debugging errors and faulty measurements.
• Designed a Pulse Width Modulated (PWM) printing circuit using VHDL and Altera FPGA development board which mimicked the functionality of a prototype design.
• Deconstructed inkjet printer to conduct product design analysis by testing and documenting clock timings, voltage levels, pulse widths, and firing rates using an oscilloscope and company analyzers.

Cornell Engineering Project Management Certificate

Bachelor Of Applied Science (B.A.Sc.), Electrical And Electronics Engineering

Bachelor Of Applied Science (B.A.Sc.), Electrical Engineering

Activities and Societies: UBC Orbit (Satellite Club), UBC TA