🌎 Passionate Traveler and Tourism Advocate | Student at Seneca CollegeHello, I’m Michaella Wilson, a passionate traveller and dedicated student at Seneca College, where I’m pursuing a diploma in Tourism Services Management with an interest in sustainable travel and voluntourism. After completing four years in forensic psychology, I shifted my focus to follow my true passion—exploring the world and helping others do the same through responsible travel.🛫 Wanderlust Explorer and Aspiring Travel ConsultantHaving travelled to 10 countries across three continents, including many trips to Jamaica, I’ve gained a deep appreciation for diverse cultures and global travel experiences. My ultimate goal is to visit all 21 wonders of the world while promoting ethical, sustainable tourism. I plan to continue exploring at least five new destinations each year, sharing the beauty of our planet and inspiring others to travel with purpose.🌿 Sustainability and Voluntourism AdvocateAs a strong advocate for environmental preservation, I’m committed to promoting sustainable travel practices and reducing the negative impact of tourism. My recent coursework has inspired me to get involved in voluntourism initiatives, focusing on large-scale clean-ups and eco-friendly travel experiences. I’m eager to collaborate with organizations like Trash Hero World and contribute to global conservation efforts.🎓 Seneca College: Cultivating Skills for a Purposeful CareerMy time at Seneca College has equipped me with a well-rounded skill set in travel consulting, project management, and customer service. I’m passionate about using these skills to design travel experiences that benefit both the traveller and the environment. My future career goal is to create unique travel solutions that combine adventure with sustainability and help small businesses expand their ideas and concepts.
Flick Fireworks
View- Website:
- flickthefireworks.ca/collections/all
- Employees:
- 2
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Event CoordinatorFlick FireworksToronto, On, Ca
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Operations ManagerFlick Fireworks May 2021 - PresentToronto, Ontario, Canada- Ensured top-tier customer satisfaction by addressing inquiries, resolving issues, and maintaining strong client relationships. Excelled in delivering personalized service, significantly enhancing customer loyalty.- Revamped the company website, improving user experience and functionality. Implemented effective digital strategies to boost online presence and customer engagement with Shopify, Square and GoDaddy.- Managed comprehensive inventory processes, ensuring the availability of a diverse range of fireworks and accessories. Implemented systems for efficient stock monitoring and replenishment.- Handled cash transactions and sales with accuracy and integrity. Developed strategies to increase sales revenue, contributing to the company’s financial growth.- Coordinated and executed spectacular firework shows for weddings and various events. Oversaw all aspects of event planning, from initial client consultation to the final display, ensuring safety and client satisfaction.-Led marketing efforts to promote Flick Fireworks, utilizing both traditional and digital channels. Crafted compelling marketing campaigns that increased brand visibility and customer base.
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Restaurant And Bar ManagerTopaz Catering And Events Centre May 2018 - PresentToronto, Ontario, Canada- Oversaw bar operations managing a team of six bartenders and support staff, ensuring adherence to schedules and delegating tasks for smooth operations.- Provided friendly and prompt service, enhancing customer satisfaction and ensuring client retention.- Efficiently managed emails and phone inquiries, handling reservations, and providing crucial planning support for events.- Maintained effective financial management.- Assisted in the overall coordination and scheduling of events, contributing to the smooth execution of numerous successful functions.- Designed and launched a user-friendly website, attracting an average of 500 visitors monthly, which significantly enhanced customer satisfaction by providing a streamlined channel for feedback and inquiries. The site effectively showcased menu options and pricing, leading to a 30% surge in online inquiries and a 15% uptick in event bookings, thereby enriching customer engagement and service.
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Real Estate AssistantRoyal Lepage May 2019 - Feb 2020Toronto, Ontario, Canada- Handled phone inquiries, ensuring prompt and professional responses, and effectively directed clients to the appropriate realtors for their needs.- Actively pursued leads and conducted property searches to find listings that matched specific client requirements, demonstrating a strong understanding of client needs and market trends.- Assisted in organizing property showings and accompanied clients to viewings, providing insightful information and a reassuring presence to facilitate their decision-making process.- Conducted follow-ups with clients post viewings to gather feedback and address any unresolved issues, ensuring a seamless and supportive customer experience. -
Sales And Customer Service AssociateTjx Canada – Winners, Marshalls, Homesense Nov 2017 - Jan 2019Toronto, Ontario, Canada-Provided exceptional service, resolving customer issues and ensuring a positive shopping experience.- Engaged customers, using product knowledge and persuasive skills to drive sales and support promotional activities.- Managed cashier duties with accuracy, handling transactions and maintaining financial integrity.- Assisted in inventory management and maintained visually appealing merchandise displays.- Worked with team members to achieve store goals and helped in training new employees.- Quickly adapted to various roles, demonstrating flexibility and problem-solving in a dynamic retail environment. -
Office Administrative AssistantToronto Licensing Tribunal Jan 2018 - Jun 2018East York, Ontario, Canada- Designed and implemented a Workplace Health and Safety Wall to promote awareness and adherence to safety protocols, contributing to a safer and more informed work environment.- Efficiently handled photocopying and organizing documents, both in digital and physical formats, ensuring accuracy and ease of access for staff members.-Provided comprehensive administrative support to the team, aiding in various office tasks and contributing to the smooth functioning of operations.
Michaella W. Education Details
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4.0 Gpa -
4.0 Gpa
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Forensic Psychology -
Forensic Psychology -
Forensic Psychology
Frequently Asked Questions about Michaella W.
What company does Michaella W. work for?
Michaella W. works for Flick Fireworks
What is Michaella W.'s role at the current company?
Michaella W.'s current role is Event Coordinator.
What schools did Michaella W. attend?
Michaella W. attended Seneca Polytechnic, Seneca Polytechnic, Ontario Tech University, Durham College, George Brown College.
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