Michael Laabs Email & Phone Number

Roanoke, Texas, US

• Alliance Consumer Group is a leading designer, manufacturer and distributor of innovative, high quality products to consumers. Key Responsibilities include:
• Provide exceptional support to users including:* Engaging with users who are experiencing work stoppages caused by error messages, lockups, or other issues.* Troubleshooting issues with any custom-built applications.
• Provide technical support to troubleshoot issues with Koerber warehouse management system.
• Manage the Dynamics Architecture including reviewing and applying application or database patches for regular maintenance and as a part of problem resolution.
• Maintain existing SSRS reports and create new SSRS reports to leverage automation of financial reporting.
• Provide support for user-issues with Management Reporter.

• Provider of high level technical support for business supporting applications and services and outsourced vendor management.Key Information Technology (IT) resource in providing high level technical support for.
• Analyzed business needs and system capabilities during upgrade from GP version 9 to GP 2010, in a cloud based environment, enhancing and extending the utilization of the Great Plains product and improving the operating.
• Developed customized smart lists from manufacturing tables, to provide supply chain manager with timely Bills of Material (BOM) content enabling better forecasting of both packaging and perishable goods, resulting in a.
• Reviewed and modified Manufacturing Resource Planning (MRP) procedures to develop customer specifications based on each company needs, and created new procedures based on those needs.
• Work with data center management on maintenance of hosted software and management of user accounts to maximize system availability to all users.
• Enhanced Electronic Data Interchange (EDI) processes by providing food brokers the ability to receive carbon copies of purchase orders from their clients, reducing error in sales order fulfillment by 15%.

US

Defined and directed Information Technology (IT) governance, strategy, operations, and support. Analyzed business needs and risks, executed project management/planning initiatives. Monitored and maintained IT infrastructure and security, telecommunications, and network operations. Coordinated and executed system development, maintenance, and upgrades..

Led maintenance, upgrade, and administration of Oracle and Microsoft SQL databases and oversaw capacity planning and monitored database growth. Managed multiple projects involving data modeling, data extraction, data migration and interface development and reviewed data loaded into database system for quality. - Designed and developed visual basic front.

Las Cruces, New Mexico, US

Produced maps on a variety of demographic subjects such as zoning, voting precincts, crime distribution, and parcel information using a Geographic Information System(GIS)- Managed Oracle database for the city’s GIS system, including customized database design and tablespace utilization. - Created and updated planning department’s traffic count application.

Arlington, Virginia, US

MILITARY EXPERIENCEPlatoon Leader, 1980 - 1983Battery Commander, 1983 - 1986OCS Instructor, State Military Academy, 1986 - 1988Air Battle Management Operations Center Officer, 1988 - 1992Highest rank attained: Captain O-3Held a secret DOD security clearance