Michael Lawrence Email & Phone Number

New York, NY, US

Mumbai, Maharashtra, IN

• Manage teams that specialize in business transformation, data analytics, and strategic program management. Accountable for C-level strategic presentations as well as financial forecasting and planning for business.
• Drove digital transformation project saving 20% annually in system and resource costs; Received “Change Expert” Award for driving across groups
• Individually recognized with “Best in Class” performance rating for 2 years
• Create monthly P&L and strategy presentations for Board and C-level executive reviews; Earned “2020 Blue Ribbon” award for creating strategy proposal for CEO’s review
• Designed dashboards in Tableau and PowerBI detailing opportunities increasing revenue by 15% quarter over quarter; Earned “Xtra Mile” award as “Data Guru”
• Launched and managed specialized team of data analysts focused on cost optimization opportunities

Mumbai, Maharashtra, IN

• Led a team of project managers in implementing strategic agreements with key customers. Individually managed 20+ customer implementations with revenue in excess of $700M. Identified as “go to” project manager for.
• Selected by unit president to manage company’s first multinational outsourcing agreement worth over $300M annually; Earned “Partner and Progress” Award for yielding over 100% of the business case
• Volunteered to program manage an innovative Solutions Engineering collaboration platform; Received company “Blue Ribbon” award for collaboration
• Designed lean innovation framework for building Minimally Viable products (MVPs) and services; Earned “Innovation and Creativity” award for entrepreneurial spirit
• Proposed and established company’s first product development process for new and enhanced voice and mobile products; Resulted in 20% decrease in time to revenue for product set
• Selected to company’s first North American Business Excellence Leaders’ program

Mumbai, Maharashtra, IN

• Lead PMO in the merger with VSNL International, now Tata Communications. Launched and managed company product development process improvement efforts focused on improved revenue and productivity. Key Accomplishments:
• Managed PMO in integration of VSNL (Tata) / Teleglobe merger with over $1B in combined revenue
• Managed migration of technical routing platform, resulting in profit margin increase of 25% annually
• Created and launched a high-quality VoIP product for retail based customers; New service generated the highest share of revenue (35%) for the company
• Managed implementation of a new supplier self-serve costing application, resulting in a resource cost savings of over 30% annually

Hibernia, NJ, US

Responsible for the reporting and analytics needs of the Chapter as well as assisting functional areas in developing chapter specific reporting.Conducts data analytics to assist in chapter decision making including development of dashboards on regular interval.

CA

• Led PMO for newly integrated company focused on key project initiatives as well as change management efforts.Key Accomplishments:
• Led customer support process improvement effort yielding a 28% rise in customer satisfaction scores; Selected for the company’s “Pro Club” award reserved for Top Sales performers
• Successfully launched and led new Supplier Management support organization; Reduced supplier disputes 15% annually, saving over $500k in net profit

Mumbai, Maharashtra, IN

• Successfully led cross-organizational PMO for managing complex projects and customer implementations. Selected to lead PMO for company merger in 2004. Key Accomplishments:
• Led PMO for integration of ITXC / Teleglobe merger worth over $900k in combined revenue; Received CEO award for building a positive and collaborative culture
• Successfully established Global Buying organization increasing margins by 30% in first 6 months
• Designed and implemented first “in-country network” product in Bolivia while performing sales and engineering functions for the customer onsite; Awarded company’s annual “All Star” award for customer dedication

Bs, Mathematics

Ms, Information Science