Michael Deshazo Email & Phone Number

Corpus Christi, TX

Seattle, WA

* Develop a sustainable strategic plan to design, deliver and maintain training materials for a variety of systems and their various user bases. Currently executing a plan of my design to transition user and technical documentation from multiple MS Word files on a shared drive to an online platform using WordPress for content management.* Design, develop.

Seattle, WA

* Recruited for various process improvement teams to aid in streamlining internal GCA processes to enhance customer service to campus departments. One of these improvements led to closing of over 5,000 accounts older than 120 days, while another led to the adoption of a simple visual tracking system using built-in email tools* Provided on-going customer.

Greater Seattle Area

* Used business analysis skills and knowledge of policies/regulations to help several departments streamline their internal business processes to be more in compliance federal guidelines and/or University policies* Developed, designed and delivered training classes on multiple topics related to research administration, business process improvement and data.

Greater Seattle Area

* Managed nearly 100 different sponsored program awards for 33 different Principal Investigators and their laboratories.* Developed internal departmental budget reporting tool, using data mining techniques and delivering using Excel as a reporting tool. This led to a decrease in administrative staff needs, increased accuracy and led to more effective.

Pasadena, CA

* Systems trainer focused on training division managers on third-party project management-based time reporting system * Worked with division managers as subject matter experts to facilitate the managing of more than 300 contractors nation-wide.

Pasadena, CA

* Worked with the division administrator, developed a test for potential new hire grant managers. Resulted in more qualified candidates being hired and longer, more stable terms in the positions.* Designed and developed a departmental database to manage purchasing, travel and publications.* Managed $10 million in grants and contracts for 2 professors, 16.

Pasadena, CA

* Developed complex PowerPoint presentations and graphics for use in sales and marketing of department services both intra-company and to external clients. * Compiled responses to requests-for-proposals to outside entities

Pasadena, CA

* Administrative Secretary, Montgomery Watson (hired to permanent staff).* Graphics Designer, Nestlé Corporation, Cocoa Sales.* Driver and Assistant Florist, Mary Falkingham Floral Designs

Camp Pendleton, CA; Camp Dhahran, Saudi Arabia; Camp Foster, Okinawa, Japan

* Appointed by battalion adjutant to learn new publications ordering/tracking software and train other battalion publications managers.* Recruited and trained as a Combat Ambulance Driver.* Initiated and managed a comprehensive on-boarding process for new battalion personnel that reduced the overall check-in process from 3 weeks to 5 business days.*.

Master Of Education - Med, Educational/Instructional Media Design

I love designing, developing and delivering learning to adult learners.

Bachelor Of Science - Bs, Computer And Information Sciences, General

B.S., Computer Information Systems