Michaelle Buskey Email & Phone Number

Lewes, De, Us

Pittsburgh, Pennsylvania, United States

As System Director, I oversee nine hospitals within the Allegheny Health Network (AHN). I plan, administer, and direct all activities related to retail operations, complying with the standards established by Cura and AHN account. I ensure the successful implementation of Cura’s various signature programs onsite and construct and administer measurement protocols to ensure efficacy and branding. In addition, I establish and maintain effective cross-functional working relationships to provide a unified retail experience for the customer.

Chestnut Hill, Pa

Eight-week contract managing all aspects of busy high-end catering and events department. The Philadelphia Cricket Club is #45 on the Platinum Clubs of America top 125 country clubs listing, and is the oldest country club in the nation. Voted “Best of the Knot” in each of the last four years.

Duquesne University

Plans, organizes and oversees all catering activities at Duquesne University. Responsible for all levels of catering, from basic daily catering deliveries to very high end VIP Presidential level events. Assures Parkhurst standards of quality, services and cleanliness are being met. Makes changes as needed to improve services, increase efficiency, manage costs and meet client requirements. Coaches management team and hourly associates to achieve company goals. Perform related duties as assigned by District Manager.

I have the overall management of Catering Services within the venues that fall under the Special Venue area including:The Children's Museum of Pittsburgh, The Carnegie Museum of Art and History, The Carnegie Science Center, The Andy Warhol Museum, Powdermill Nature Reserve (the biological research station of Carnegie Museum of Natural History), The August Wilson Center, Hartwood Acres, Stage AE, Six Penn Kitchen, Reed Smith and Google.

- Designed new and engaging curriculum, lesson plans and educational materials for the “Wine and Beverages”, “Advanced Wines” and “Tourism Management”classes. - Additionally instructed students of diverse backgrounds in “Hospitality Supervision and Entrepreneurship” and “Cost Control and Purchasing”. - Kept abreast of current and emerging trends to ensure up-to-date instruction.- Tracked up to 25 students’ academic progress and attendance, and assisted with retention efforts as their faculty advisor.

- Drove revenue by helping to create a full-service, 8000 sq. ft. event center. - Developed all initial policies, procedures, pricing and menus, and performed various administrative support functions.- Devised and implemented marketing strategies to improve revenues while maintaining quality.

- Guided high-end clients in all aspects of off-premise event planning. - Directed staff in pre/post site responsibilities in a fast paced environment and handled multiple projects and priorities in an organized and efficient manner. - Developed sales and promotional materials within approved budget requirements.- Promoted from part-time/on-call Event Supervisor since August 2000.

- Worked on a part-time/on-call basis for a high-end catering company.- Supervised staff with all event activities including the organizing and controlling of events to meet contractual obligations and quality customer service standards.- Coordinated details of events with the Events Manager to insure successful execution.

- Covered foodservice news and sold advertising in eight Mid-Atlantic States.- Exhibited at and attended trade shows and media events.- Wrote monthly wine column.

- Increased sales by 40% in the first year of a high-end wine portfolio. - Created consistent referral business by building strong rapport with both potential and existing clients.- Coordinated wine lists, seminars and staff trainings for accounts.

- Account Management; serviced existing accounts for both on and off-premise customers.- Conducted wine dinners, tastings, charity and fund raising events.- Consistently met and exceeded monthly goals, while providing the highest level of customer service.

Bachelor'S Degree, Marketing

Associate Of Science - As, Public Relations, Advertising, And Applied Communication