Michael Clingan Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Led internal communications for ExxonMobil's Global Operations (refining) and Midstream businesses as a Senior Business Communications Advisor. I directly supported the Senior Vice President and his leadership team across 22 refineries and more than 100 terminals with nearly 28,000 staff and contractors around the world.All contractors were let go as part of Covid-19 impact on business.

Houston, Texas Area

- Led the development and execution of corporate reputation plan for an emerging growth business for Shell around three pillars: creating business value, supporting the world class investment case and increasing societal acceptance. - Directly supported Executive Vice President and an integral part of two senior business leadership teams. - Accountable for developing and driving an integrated, strategic communications and engagement plan across a diverse stakeholder group. The scope of activities included the development of an influencer and channel development program and a compelling corporate narrative directly aligned with the business strategy. - Led a team of 26 external relations professionals including 6 Asset Managers responsible for local level communications programs in U.S., Canada, Argentina and Ukraine.

Houston

- Led the external and internal communications programs for a diverse, complex group of Downstream B2B and B2C businesses including Fuels, Lubricants, Chemicals, Trading, Aviation, Shipping and LNG for Transport. - Reported to VP Communications and active member on Downstream and Americas Leadership Teams. - Directly led a team of 12 communications professionals responsible for reputation management of respective businesses. - The scope of activities included internal and external communications and engagement management, issues and crisis management and social performance. Responsible for $8 million annual budget and management of all external agency support. - Maximized opportunities to deliver value proposition across key stakeholder audiences and channels through integrated planning approach across businesses which had never been done before – include Lubricants and Retail integrations.  Led media and crisis training initiative for Downstream executives; more than 100 trained in first year.  Orchestrated the first Shell Eco-marathon, their largest Social Investment program globally, in Detroit enabling the first true business integration through OEMs leading to increased commercial opportunities.

Houston, Texas Area

- Managed external relations for Shell Retail network of 14,000 locations in the U.S. focusing on issues management and proactive public relations activities. - Managed a team of 3 communications professionals and multiple PR agencies to deliver impactful, proactive programs that increased traffic to Retail sites and drove consumer awareness of quality fuels. - Directed a robust media program across Tier 1 and Trade media setting a new Shell record of 1 billion media impressions in 2010; total PR budget was $6m.  - Responsible for mass public relations activities around first-ever Grocery-Fuel Reward Network launch and new fuel offerings, which surpassed all internal targets. - Spearheaded first official Shell Facebook site including managing related risks which became template for Shell’s world-class digital presence today. - Led U.S. Racing communications program for NASCAR and Indy Car sponsorships and developed influencer network to better penetrate key stakeholder groups. - Directly responsible for high profile issues management including fuel prices, quality issues and environmental contaminations.

Houston, Texas Area

- Created business value by managing shared risks and opportunities across multiple Downstream businesses. - Senior individual contributor role supporting U.S. Downstream Country Chairperson and working across external and internal facing groups.- Primary responsibilities included proactively identifying issues and emerging trends that crossed more than one business (e.g., tariffs) and developing mitigation plans to deliver business value. - Liaised closely with Government Relations, Crisis Management and Investor Relations on key issues and leader training programs and crisis preparedness.

Houston, Texas Area

- Led global internal communications for IT community of 10k staff in 120 countries. - Managed a team of 15 internal communications professionals in 4 global hubs: U.S., U.K., NL and Malaysia. - Leveraged best practices to deliver impactful staff engagements through face-to-face (e.g., town halls, lunch and-learns and digital (intranet).  - Led confidential change management and communications program around largest IT outsourcing deal.

Houston, Texas Area

Managed print and electronic collateral for IT Infrastructure team responsible for marketing Shell's IT services to other energy companies, health care industry and other Fortune 500 clients

Greater Atlanta Area

Greater Atlanta Area

Business Operations

Education record